You use GPT-5.1 in a chatbot by calling it through the OpenAI API (or a compatible platform), sending chat-style messages, and preserving conversation history per user. You can also offload most of the work to a no-code platform like CustomGPT.ai and embed its agent as your chatbot.
To use GPT-4o in your chatbot, get OpenAI API access, choose GPT-4o or GPT-4o mini, send user messages to the chat/completions or Responses API, manage conversation history, then optionally use a platform like CustomGPT.ai to configure and deploy a web or live-chat widget.
To use GPT-5 in your chatbot, create an OpenAI API key, pick a GPT-5-family model, call it from your backend (Node.js or Python), and optionally route messages through a CustomGPT.ai agent that uses GPT-5 on your own data.
If you’re building a serious chatbot, you’ve probably heard some version of this argument: “Just use GPT.” “No, Claude is better.” “You’re crazy if you’re not using open source.” The real risk isn’t picking the “wrong” logo. It’s picking an […]
Ticket deflection is a customer service strategy designed to resolve user inquiries instantly without human intervention. By utilizing AI tools, self-service portals, and knowledge bases, organizations can answer user questions automatically before they reach an agent. This reduces the volume of incoming support tickets, lowers operational costs, and improves customer satisfaction by providing immediate solutions.
You connect WhatsApp to a chatbot by using the official WhatsApp Business Platform (Cloud API), a Business Solution Provider, or a no-code platform. For CustomGPT.ai, you create an agent, get an API key, then route WhatsApp messages through Cloud API […]
Add a Squarespace chatbot by generating your chatbot’s embed script, then pasting it into Code Injection for a site-wide widget or a Code Block for specific pages. Use Zapier to send Squarespace form submissions into the bot for automated replies […]
You can connect Wix to chatbot in three main ways: embed a chat widget with an HTML element, add the chatbot script as custom code, or install a chat/chatbot app from the Wix App Market. CustomGPT.ai also lets you deploy […]
WordPress chatbot integration is simple: confirm you can install plugins, then add a chatbot using either a dedicated plugin or an embed script/iframe. With CustomGPT.ai, create an agent from your site content and deploy it using the official WordPress plugin […]
In most chatbot platforms, you create chat-only access by assigning users to a role that can start and view chats but cannot change agents, data sources, or team settings. In CustomGPT.ai, you do this with the built-in Chat-only role and […]
