Better public service, powered by AI
Give citizens fast, accurate answers from your trusted government content — without adding complexity for your team.
Easy launch
Launch an AI agent for public service in minutes
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01View data connectors
Connect Data
Make your government information accessible with 1,400+ supported file types and dozens of integrations
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02See it live
Deploy
Deploy in one click wherever citizens or your public service team need answers
Use cases
Built for public service workflows
See how CustomGPT.ai supports citizens and public service teams across everyday workflows
Resolve 93%+ of citizen inquiries instantly
Reduce ticket volume and costs with AI agents that instantly resolve citizen inquiries—allowing your team to focus on critical public service tasks
Answer every new-starter question on day one
Turn handbooks, policies and recorded sessions into an agent that answers new joiners directly, in their own words, from your own material.
Work faster with instant, accurate information
Give team members exactly the right information — no more, no less — with use-specific assistants and role-based access across everything you have already written down.
Ask your own library the question
Point an agent at 1,400+ supported file types and dozens of integrations, and get answers that come only from your approved sources, each one linked back to where it came from.
See what your visitors are actually asking
Every conversation is a record of what people came looking for. Read the questions your site is being asked and what it managed to answer.
Keep your team current on the market
Collect the reports, transcripts and pages your team relies on into one agent, so a market question gets a sourced answer instead of a search.
Why CustomGPT.ai
Built for the demands of public service
Launch AI without the complexity
Deploy AI across your organization without developers, technical expertise, or lengthy implementation
Security built for public service
Protect sensitive data with encryption, SOC 2 Type II compliance, and GDPR-aligned safeguards
Answers citizens can trust
Deliver accurate, grounded responses with industry-leading anti-hallucination technology
Customer stories
Trusted by public service teams
“CustomGPT.ai has continually impressed us. Our own assessor loves it and frequently comments on how it provides the right answers. It’s a very valuable tool that people need to understand and utilize.”
- $108k Net savings, 18 months
- 80% Lower cost per contact
- 4.81x ROI, saved per $1 invested
Frequently Asked Questions for municipalities
How can CustomGPT.ai improve citizen engagement?
CustomGPT.ai enables municipalities to provide instant, accurate responses to citizen inquiries, enhancing satisfaction and trust in public services.
Is CustomGPT.ai secure for government use?
Yes, our platform is SOC2-compliant and prioritizes data privacy, ensuring that sensitive municipal information remains protected.
Do we need technical expertise to use CustomGPT.ai?
No, our no-code platform allows any department to create and deploy AI agents without any coding or technical background.
Can CustomGPT.ai handle multiple languages?
Yes, CustomGPT.ai supports multiple languages, allowing you to communicate effectively with diverse communities.
How does CustomGPT.ai integrate with existing systems?
Our platform offers seamless integration through APIs and SDKs, making it compatible with your current infrastructure.
What types of municipal services can benefit from AI agents?
AI agents can enhance services like customer support, information dissemination, permit processing, and more.
How quickly can we deploy AI agents with CustomGPT.ai?
You can create and deploy AI agents in minutes, accelerating your digital transformation efforts.
Does CustomGPT.ai comply with government regulations?
Yes, we adhere to all relevant data protection and privacy regulations, ensuring compliance in all operations.
Can we customize the AI agents to our municipality’s needs?
Absolutely, you can tailor AI agents using your own content to meet specific community requirements.
How does CustomGPT.ai prevent misinformation?
Our proprietary RAG technology ensures accurate, fact-based responses sourced from your trusted content, minimizing misinformation.