CustomGPT.ai is SOC 2 Type 2 compliant

That means faster security reviews, and confidence we handle your data the right way.
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What SOC 2 compliance means

SOC 2 is an independent audit of how a company controls access to data, keeps it available, and keeps it confidential. For customers, it means you can trust a vendor with your data instead of relying on their word alone. Read more about SOC 2 Type 2 →

See the full report and more detail in our Trust Center.

AICPA SOC

Your Data belongs to you

  • Encrypted in transit and at rest
  • Each agent is its own isolated workspace
  • Not used to train any AI model, ours or anyone else's
  • You control deletion of your source files

Testimonials

The achievement of SOC 2 Type 2 certification by CustomGPT.ai underscores their commitment to maintaining the highest standards of data security and operational excellence. This not only reinforces trust but also ensures compliance with industry best practices, making CustomGPT.ai a reliable and trusted supplier to esteemed organizations like ICTTF.

Paul C. Dwyer, President of the ICTTF International Cyber Threat Task Force

Paul C. Dwyer

President of the ICTTF International Cyber Threat Task Force

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Have questions about the CustomGPT.ai API?

Yes. Report issued July 27, 2026 by INTERCERT CPA LLC, covering May 24, 2025 to May 23, 2026, across Security, Availability, and Confidentiality, with zero exceptions across all 165 controls tested.

INTERCERT CPA LLC, an independent CPA firm.

Type 1 checks whether controls are designed correctly at a single point in time. Type 2 checks whether those controls actually worked over a longer period. Ours covers twelve months, which is what most security teams look for.

Request it through our Trust Center.

That’s a separate commitment, and yes — your content isn’t used to train any model. SOC 2 is what gives you independent proof the controls behind that commitment were actually tested, not just promised.

Security, Availability, and Confidentiality.

No. SOC 2 covers security controls. GDPR covers how EU personal data is handled. We address both — see our GDPR page for that side.

Yes, SOC 2 covers security controls, not whether an AI’s answers are accurate. We handle that separately: every answer CustomGPT.ai gives includes a source citation you can check.

No. That includes embeddings, spam filters, and any other model we run — none of them are trained on your data.

Each agent is its own isolated workspace, controlled by account and user-level access settings. Content in one agent isn’t visible to another, even within the same account.

Deletion starts immediately when you request it.

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