How CustomGPT.ai Works
From instant, no-hallucination answers to enterprise-grade RAG, see exactly what powers your agents under the hood.
Dependable CustomGPT.ai Agents: what you see, and what sits underneath
What you see
- Great chat experience
- No hallucinations
- Auto-sync
- Deep insights
What sits underneath
- Curating LLM models + ML ops
- Model-dependent prompt tuning
- Model migration and upgrades
- Model provider redundancy and fallback
- Prompt injection protections
- Latency mitigation
- Agentic workflows & orchestration
- Role-based access controls
- SSO authentication support
- Secure private deployments
- SOC 2 Type II foundation
- GDPR compliance
- PII detection & encryption
- Agile CI/CD pipeline + DevOps
- Changelogs
- Enterprise-grade RAG pipeline
- Zero-friction ingestion at scale
- Authentication & token management
- Multi-type data handling
- Server-side scheduling & polling
- Ecosystem integrations
- Real-time speed and interruption control
- Multi-language support
- Response source transparency
- Multimedia citation support
- Observability and monitoring
- Prompt & response evaluator agents
- User behavior monitoring
- Audit & event logs
- API-first capabilities
Benefits
What you see
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Smooth chat experience
Delight visitors with a chat UX that feels instant and polished. CustomGPT.ai streams answers in seconds while still staying on the brand and grounded in your data.
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No hallucinations
Your agents provide fact-based answers from your content, supported by an anti-hallucination RAG core and clear citations.
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Auto‑sync
Set it and forget it: auto-sync keeps websites, sitemaps, Google Drive, SharePoint, Notion, YouTube, Confluence, and more always up-to-date.
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Deep insights
Customer Intelligence reveals user questions, feelings, and gaps with insights like intent, sentiment, and clicks to help you improve content and conversions.
Our offer
What we actually do
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Model Intelligence & Flexibility
Never get locked into or burned by one model.
- Curating LLM models + ML ops
- Model-dependent prompt tuning
- Model migration and upgrades
- Model-provider redundancy & fallback
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Knowledge & Retrieval
Your content, ingested and grounded accurately.
- Enterprise-grade RAG pipeline
- Zero-friction ingestion at scale
- Multi-type data handling (1,400+ formats)
- Server-side scheduling & polling (auto-sync)
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Security, Access & Compliance
Enterprise-grade control, audited.
- Prompt-injection protections
- IdP-based end-user access
- SSO authentication support
- SOC 2 Type II foundation
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Trust & Transparency
Every answer, provably sourced.
- Response source transparency
- Multimedia citation support
- Multi-language support (92 languages)
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Performance & Integrations
Fast responses, wired into how you already work.
- Real-time speed & interruption control
- Latency mitigation
- Agentic workflows & orchestration
- Ecosystem integrations (Slack, Zapier)
- API-first capabilities
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Insights & Continuous Improvement
Product that keeps getting better.
- Observability & monitoring
- Prompt & response evaluator agents
- User behavior monitoring
- Audit & event logs
- Agile CI/CD + DevOps