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Grow Customer Engagement and Conversions

Potential leads get instant answers from your website and helpdesk content, rather than a list of keyword matches, when CustomGPT.ai replaces the search box, which helps turn more visits into conversions.

CustomGPT.ai assistant answering a question, with the AI model menu open and GPT-5.1 Smart selected

Let your leads ask questions and get instant answers like ChatGPT.

“No more typing keywords in search boxes! Potential leads instantly get the answers!”

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Answers your leads can act on

  • Quick Response TimesNo more weird chatbot experiences. Potential leads instantly get the answers based on your unique content and helpdesk knowledge.
  • Natural Questions And AnswersNo more typing keywords in search boxes. Potential leads ask exactly what they want and get clear answers, based on your website content.
  • Brand Voice ResponsesEvery response is customized with your unique content, expertise and tone. It’s as if ChatGPT learned about your business and brand voice.
A CustomGPT.ai agent built from a website sitemap, with 905 pages found, crawled and indexed

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No more typing keywords in search boxes

  • No More Search BoxesNo more weird chatbot experiences. If it’s on your website or helpdesk, CustomGPT.ai knows about it.
  • Talk Like HumansCustomers ask exactly what they want and get clear answers based on your helpdesk articles.
  • Your Brand VoiceEvery response is customized with your unique content, expertise and brand voice.
An agent answering how CustomGPT.ai can be used for lead generation, with a link to where the answer came from

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How will CustomGPT.ai enhance your conversions?

CustomGPT.ai for Teams now lets admins customize access for different users.

  • Accelerate your sales process with AI‑powered lead generation

    Understand customer behavior and engagement, and provide insights that inform lead qualification and nurturing.

  • Elevate your pre-sales support with AI‑powered personalization

    Provide personalized responses to potential leads, reducing response times and improving the conversions and sales.

  • Transform your pre-sales with AI‑powered virtual assistance and personalization

    Automate and streamline the pre-sales and conversion process, freeing up staff to focus on more complex issues.

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How will CustomGPT.ai unlock the potential for your business?

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Customer Engagement

Frequently Asked Questions

How do I capture leads with a CustomGPT.ai agent?

Turn on Lead Capture, an agent action that asks for and records lead details during normal conversation, so visitors don’t have to fill in a form. You choose which fields to collect, such as name, email, company, job title or region, and can add custom fields. Leads are saved securely in the CustomGPT.ai dashboard, where they can be exported. See the Lead Capture agent.

Can captured leads go straight to my CRM?

Yes. Leads can be exported as a CSV file at any time, or sent automatically through Zapier’s New Lead trigger to tools like HubSpot, Salesforce, Google Sheets, Mailchimp or Slack. Each time the agent captures new details, Zapier receives an update.

Can I see which campaign a lead came from?

Yes. Turn on UTM tag collection in Lead Capture and the agent records campaign and referral tags from the visitor’s URL, such as utm_source, utm_campaign, gclid and referrer, alongside each lead. The tags are included in CSV exports and Zapier. Only those listed tags are collected, and only when the option is on.

When does the agent ask for contact details?

That depends on how you set it up. On its own, Lead Capture asks for details like name, email and company in the first few messages, then keeps listening for new details later in the chat. Paired with Drive Conversions, the agent waits for the right moment in a conversation focused on your goal, such as booking a call or signing up.

Grow customer engagement and conversions with CustomGPT.ai