Easy to use APIs and SDKs get you started in minutes. Our developer cookbooks will help you ship in minutes instead of months.
Our serverless RAG API ranked #1 in independent benchmarks for both accuracy and hallucinations.
Hundreds of native integrations for website data and document sources like PDFs, Google Drive, Notion, Confluence and more. Automatic sync keeps your AI in sync with your ever-changing data.
Out-of-the-box chat UI widgets to embed into websites, so you don't have to deal with any UI/UX issues.
Integrate the #1 RAG-As-A-Service platform that leverages your business data into any workflow you have, and get accurate, secure, and hallucination-free responses, tailored for your content and environment, all in 3 lines of code.
Experience industry-leading accuracy, validated by rigorous third-party benchmarks, enhancing your products with reliable and effective AI capabilities.
Benefit from continually optimized RAG algorithms developed over thousands of hours and state-of-the-art RAG pipeline without the complexity of building and maintaining your own RAG system.
Fully self-contained Agents, SSL encryption during transit, 256-bit AES encryption at rest, and SOC 2 Type 2 compliance. Enterprise-grade solutions for real business applications.
We chose CustomGPT.ai because for us, it had the best spectrum of quality of answers, ease of use, scalability, and most importantly, API capabilities. We have many internal processes that rely on an automated connection to CustomGPT.ai and its API offers great value.
Prof. Dr. Michael Kraus
AI Expert at Dlubal
CustomGPT.ai showcased remarkable performance: 13% higher accuracy rate, 10% lower hallucination rate, and 34% faster average response time over competitors.
Adam Rappaport
Atman Academy
You certainly can, but I would urge you to read these whitepapers we have authored and make a wise choice that is right for your business.
With CustomGPT.ai’s RAG API, get up and running in minutes, not months. Benefit from continually optimized retrieval algorithms and state-of-the-art RAG pipeline without the need for in-house AI expertise. Redirect your valuable engineering resources towards developing unique features that set your product apart in the market. Read more about the argument for CustomGPT.ai here.
You can provide any data that is relevant to your business operations, including files and websites or sitemaps. This includes product information, customer service logs, FAQs, and any other data that will help the AI understand and respond to queries specific to your business.
We provide a sandbox environment via our documentation hub that allows you to test your API calls in a safe and controlled setting before going live. This environment queries your active projects in the application in real time.
We regularly update the API to introduce new features, enhance functionality, and incorporate feedback from our users. This is what has made us #1 in both accuracy AND hallucinations (a rare feat!)
We ensure that changes are backward compatible to protect existing integrations.
To start using the CustomGPT.ai API, you first need to sign up for an account on our platform. Once registered, you will be able to generate an API key which you can use to authenticate your API requests. Our documentation provides detailed guidelines on how to make API calls, manage your data, and configure your chatbot settings. Find out how to get started.
Our API rate limits are designed to ensure optimal performance and service reliability for all users. The specific limits depend on your subscription plan. If you need higher limits, you can discuss upgrading your plan with our sales team. You can monitor your API usage through our dashboard, which provides real-time analytics.
Our API documentation includes a comprehensive list of potential errors, their meanings, and suggested actions to resolve them. If you encounter an unexpected response or an error that persists, please contact our technical support team for immediate assistance.
Yes, you can adjust the behavior and style of the chatbot’s replies via our innovative ‘Persona’. Additionally, you can build your own data pipeline via our API to integrate complex logic or additional data sources that influence the chatbot’s responses.
Our API supports thousands of file formats for data upload. In addition, unlike other RAG services, our API can ingest entire websites and web data via sitemaps. Responses are returned in JSON format for output. This format ensures compatibility with a wide range of systems and simplifies the integration process. Detailed examples of request and response structures are available in our API documentation.
Our Python SDK is open-source, and we also have a separate cookbook repository showing in-depth examples of how to use the SDK. Our application and RAG system are proprietary and closed-source.
Yes. CustomGPT.ai is SOC-2 Type 2 certified. Your data is fully encrypted and files are stored only when you allow them to be. Files are encrypted in transit, and encrypted at rest. We use secure vendors like AWS and Stripe.
Moreover, your Agents are fully self-contained, which means they do not share ANY data with other Agents, even within your own account.
By default, your Agent is private, which means only authorized users can query. We understand the importance of your data security and privacy and are fully committed to ensure that the chatbot and your data are secure, confidential, and private. Read about our security standards.
All plans include email support through our helpdesk. In addition, customers on the Enterprise plan are assigned a dedicated account manager. Our team can assist with integration, troubleshooting, and any questions you may have about optimizing the use of your chatbot.
Integration is facilitated through our easy-to-use API, which can be connected to your existing systems without significant changes to your infrastructure. Our support team is available to guide you through the integration process step-by-step. Read more about our existing integrations.
Our chatbots are continuously tested against industry benchmarks to ensure they provide the most accurate responses. In independent benchmarks, CustomGPT.ai scored #1 in both accuracy and hallucinations (a rare feat!) . We are constantly striving to maintain that leaderboard ranking via proprietary optimizations to our RAG pipeline.
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