AI chatbots have changed the way businesses talk to their customers, making it easier to help them and keep in touch. As more companies use AI, they need to pick the right chatbot that works for them.
This article compares two AI chatbots: CustomGPT and LiveChatAI. We’ll look at what they can do, how they help businesses, and why they’re important in the AI age. Whether you’re starting a new business or running one, choosing the best chatbot is vital to stay ahead in the business world that’s always changing.
Let’s take a look at the difference between the two platforms:
✔ Provide Precise and quick responses that are 100% relevant to your business data
✔Designed for both large enterprises (MIT, Adobe, Dropbox) and SMEs.
✔ Quick setup and user-friendly interface.
✔ Ensures accurate responses from your content with anti-hallucination technology.
✔ Allows for Custom Instructions
✔ Uses cutting-edge GPT-4 technology.
✔ Enhance Privacy Controls to ensure data security
✔ Supports 1400 file formats including PDF, Microsoft Office documents, Google Docs, Text files, and Audio/Video files.
✔Offers a No-Code Plugin Builder for effortless integration
✔Prioritizes secure, privacy-first, business-grade operations
✔ Designed for both large enterprises (MIT, Adobe, Dropbox) and SMEs.
✔ CustomGPT offers a diverse range of pricing plans suitable for both small and large businesses.
✔ Supports tasks like customer service, sales, marketing, and more.
✔Guarantees no hallucinations or making up facts.
✔ Offers sitemap integration and multi-source data integrations
✔ Ensures no waiting times and natural conversations
✔Can use a large number of data for chatbot training
✔CustomGPT offers pricing plans to meet a variety of business needs.
✔ An AI Bot and Live Chat Software
✔Train your AI with specific content
✔Personalized and informed interaction with your customers.
✔learns directly from your brand’s unique content
✔ Add custom questions, answers, PDFs, text content, and website links.
✔ No Code platform built for non-technical users
✔Offers integrations with Embed Widget and Live Chat
✔Enhances customer interactions
✔ Responds based on provided data
✔Offers instant localization with 95 languages
✔ Uses ChatGPT 3.5 by default
✔ Not as fast in training as CustomGPT
✔ Costly pricing plans for small businesses
✔Limited data for training chatbot
✔Cant triage complex queries and pass them to your human support teams.
The table provides a deep comparison between CustomGPT and LiveChatAI
Let’s explore CustomGPT and then look at LiveChatAI for a deeper comparison between both.
CustomGPT is the effortless way to create your chatbot, no coding is required. Accessible from any device with an internet connection, it’s designed for everyone, not just tech experts. With its user-friendly no-code approach, you’ll have a fully functional chatbot in minutes. CustomGPT is your secure and powerful AI tool for driving innovation and growth, making AI accessible to all.
Let’s create, train, and embed CustomGPT in minutes along with explaining its features, capabilities, scalability, and diverse pricing plans for all sizes of businesses. And Explore what makes it different from LiveChatAI.
This way your chatbot can be trained on a wide range of company data making your chatbot a versatile option.
|Website Integration||Seamlessly integrates CustomGPT into your website to provide instant and accurate responses to user queries.|
|Helpdesk Integration||Integrate CustomGPT into your helpdesk system, empowering your support agents to provide efficient customer service.|
|API Integration||Utilize CustomGPT’s robust API for developers to integrate generative AI technology into existing systems and platforms.|
|Zapier Integration||Connect and automate workflows with CustomGPT using Zapier, linking to over 5000+ systems and improving your business processes.|
CustomGPT offers a variety of pricing plans tailored to suit the needs of small to medium-sized businesses. These plans are designed to provide flexibility and options that can fit your budget and requirements. You’ll find a range of choices to ensure CustomGPT aligns perfectly with your business’s unique needs and size.
The table provides information about the diverse pricing plans for business:
|Basic$49 /month||Standard$99 /month||Premium$499 /month|
|3 CustomChatbots||10 CustomChatbots||100 CustomChatbots|
|1000 pages/ chatbot||5000 pages/ chatbot||20,000 pages/chatbot|
|10 million words||20 million words||100 million words|
|500 queries per month||1000 queries per month||5000 queries per month|
CustomGPT offers a host of advantages for businesses. Here are some compelling reasons why CustomGPT is a great choice for your business:
|Boost Employee Productivity||CustomGPT enables the creation of tailored chatbots, empowering employees to access accurate and relevant information swiftly, and increasing efficiency.|
|Elevate Customer Satisfaction||CustomGPT-powered chatbots offer superior customer experiences by engaging in personalized conversations, providing quick answers, and guiding customers, resulting in higher satisfaction and engagement.|
|Drive Revenue Growth||CustomGPT ensures a seamless and efficient customer experience, leading to increased customer interactions and purchases.|
|Cut Costs||CustomGPT automates repetitive tasks, reducing the need for human intervention, and can handle a high volume of inquiries, allowing employees to focus on complex or strategic tasks.|
|Cost-Effective Solution||CustomGPT eliminates the need for expensive AI teams, enabling chatbot creation and management without extensive technical expertise, resulting in cost savings.|
Now, let’s shift our focus to LiveChat and see how it differs from CustomGPT:
LiveChatAI is the go-to AI Bot and Live Chat Software for businesses. It enables you to create your AI chatbot, launch GPT-powered live chat, and provide multilingual assistance.LiveChatAI streamlines support operations, reducing volume, improving resolution rates, and ensuring immediate customer satisfaction.
Following are some features and limitations as compared to CustomGPT. Let’s have a look:
The table provides the overview of the pricing plan offered by LiveChatAI:
|1 Chatbot||25 Chatbot||50 Chatbot|
|5M Character Data Import||10M Character Data Import||20M Character Data Import|
|2000 messages||4000 messages||8000 messages|
You can see a limited number of chatbots and data character import with such price make LiveChatAI costly for small businesses. Also importing only a limited number of characters affects the training of the chatbot. You cannot train your chatbot on larger datasets.
In conclusion, CustomGPT shines as the go-to solution. Its adaptable pricing plans make it a feasible choice for businesses of all sizes. What’s more, it exhibits remarkable efficiency in training chatbots on large volumes of data, ensuring quick and accurate responses tailored to the context.
In contrast, LiveChatAI appears less versatile when it comes to integrating multiple data sources. Its pricing plans, though somewhat costly, offer limited data importing options, potentially limiting its efficiency in training and customizing chatbots.
Ultimately, for businesses seeking flexibility, speed, and precision in chatbot development, CustomGPT appears to be the superior choice. However, the final decision should be made based on specific business needs and priorities.