From instant, no-hallucination answers to enterprise-grade RAG, see exactly what powers your agents under the hood.
Delight visitors with a chat UX that feels instant and polished. CustomGPT.ai streams answers in seconds while still staying on the brand and grounded in your data.
Your agents answer with facts from your content - not guesses - backed by an anti‑hallucination RAG core and clear citations. Guidance in the platform keeps general LLM knowledge off unless you explicitly enable it, preserving precision and brand correctness.
Set it and forget it: websites, sitemaps, Google Drive, SharePoint, Notion, YouTube, Confluence, and more can stay current automatically through built-in auto‑sync, so your answers are always up‑to‑date.
See what users ask, how they feel, and where the gaps are. Customer Intelligence gives quantitative and qualitative insights per conversation - intent, sentiment, click‑throughs - so you can continuously sharpen content and conversion paths.
Choose from a curated catalog of OpenAI and Anthropic models. We maintain a sensible “Optimal Choice” default and expose modes you can flip on per agent - so performance, cost, and accuracy are tuned to your use case without engineering lift.
We deal with intricacies and fine details of every model, so you don’t have to worry about uncertainties that come with every foundational model release. You get high‑quality behaviors and prompts out of the box - no prompt engineering sprints required.
Don’t worry about upgrading models and weighting in pros & cons, we handle that. All you have to do is use our model selector to change engines while keeping your retrieval layer, data, and integrations stable.
If a provider goes down, your agent doesn’t. Agent Uptime automatically fails over to a backup provider (e.g., Azure OpenAI or Anthropic) and then flips back when service restores - no human in the loop.
Built‑in defenses help neutralize prompt‑injection and keep responses constrained to approved content. Under the hood, you get best practice settings that minimize risk without blocking useful answers, and you don’t have to lift a finger.
Our #1‑ranked RAG API powers agents that retrieve, re‑rank, and ground answers in your content, yielding higher accuracy, lower hallucinations, and faster time‑to‑value.
Upload files (including text documents and video files like .mp4 and .mov) or connect 100+ sources (Drive, SharePoint, Notion, Confluence, CMSs, help desks, YouTube, and more) in a couple clicks — no custom development required.
Hardened API keys (with expirations) for developers and OAuth‑based connectors for data sources keep access secure and maintain sync without manual babysitting.
Index and reason over 1,400+ formats - PDFs, Office, Sheets, code, audio/video transcripts, and more - so your agent can answer from all your knowledge.
Behind the scenes, auto‑sync keeps content fresh by checking for changes on your sites and connected apps, then updating indexes automatically.
Drop agents into Slack channels for internal Q&A or wire them into thousands of apps via Zapier to trigger workflows the moment users ask.
Streamed responses start fast and can be controlled programmatically via the API - ideal for responsive UIs and live experiences.
We deploy different methods and optimizations - from parallelism to intelligent flow selection - to ensure that time-to-first-word-streamed remains minimal - and user engagement flows.
Beyond Q&A, your agents act: upload a PDF and get analysis with Document Analyst, drive conversions with the Revenue Agent role, and make your site “aware” with Website Copilot and Context Awareness.
Granular team permissions come standard - basic roles for speed, plus custom roles when you need fine‑grained control over who can view data, manage sources, export logs, or ship changes.
Enterprise SSO via SAML with Google Workspace, Azure AD, Okta, and PingOne - plus SCIM user provisioning - lets you centralize identity and keep access aligned with org policy.
Deploy agents privately, so only authorized users can access them - ideal for intranet use cases, internal knowledge, or restricted customer portals.
Security isn’t a tagline - it’s audited. CustomGPT.ai is SOC 2 Type II with encryption in transit and at rest, plus a public Trust Center for verification.
Privacy by design: GDPR‑aligned practices, encryption, and data‑minimization ensure lawful processing and easy compliance conversations with your legal team.
Automatically anonymize PII on ingestion when needed, and keep data protected with TLS in transit and AES‑256 at rest - without losing retrieval fidelity.
Reach a global audience with support for 92 languages, including citation transparency across languages where enabled.
Every answer can show its work: activate citations and choose how they appear (inline, after‑answer, or both) to build trust and shorten audits.
Make proof visual. Image citations render directly in responses, and Instant Viewer can display PDFs with highlighted passages used to answer.
From RAG observability with sources to analytics dashboards and event logs, you can watch performance, content coverage, and operational health in real time.
A built-in analytics agent evaluates each conversation - surfacing intent, sentiment, and content gaps - so you can improve prompts, personas, and knowledge iteratively.
Measure what matters: see emotions, intents, and top languages, tag outbound links with UTM parameters, and track clicks to quantify impact.
Need traceability? Review chronological event logs across agents or drill into a single bot - perfect for compliance, root‑cause analysis, and team oversight.
Rapid ship cadence - documented as multiple releases weekly - means you benefit from continuous improvements to accuracy, speed, observability, and integrations.
We publicly highlight new features and updates so customers - and their stakeholders - can see steady progress and plan adoption.
Everything is scriptable. A full REST API and Python SDK (with OpenAI‑compatible options) let you programmatically build, index, converse, export analytics, and embed streaming - at scale.
Build, test, and deploy custom GPT AI agents that answer with accuracy. Drive revenue, save time, delight customers.
