Boost engagement, retention, and non-dues revenue. Give members instant, cited answers from your association’s research, certifications, and documentation.
See the top strategies member organizations are using to reduce churn, monetize content, and deliver member value with AI.
Quickly deploy AI for your members and combat low engagement and churn.
Make your research and knowledge accessible with AI chatbots that pull answers from deep within your docs.
Drive higher engagement and higher perceived value. Enjoy better renewals.
Once you've proven value, launch premium access tiers, sponsor packages, or non-member passes.
Create an AI assistant, agent, or chatbot in minutes. Fully launch in 1-4 weeks. No coding or developers required.
Share information confidently with SOC2 Type 2, GDPR, and 256-bit encryption, and access permission. Your data never trains external models.
Instant answers across 100+ flight manuals; reduced churn risk by increasing content usage.
Air Line Pilots Association
Research engagement 6x—from 5% to 30% of members using content with AI access.
Small team, big lift—64% fewer tier-1 questions and $28K/year saved on support.
Build, customize, and deploy in minutes. Fully launch in weeks. No coding or engineers required.
Upload docs and sync your CMS, drive, YouTube channel, and website.
1,400+ formats; 100+ integrations, 3,000+ connections with MCP
Set tone, style, guardrails, and permissions. White-label on Premium and Enterprise plans.
Embed in your member portal, share a link, or integrate via API
CustomGPT.ai is a no-code AI agent platform that turns your association’s proprietary content—research, certifications,
standards, and member resources—into a conversational assistant with cited answers.
Most associations create their first assistant in under 5 minutes; a branded pilot with your content typically goes live in 2 weeks.
Over 1,400 formats, including PDFs, Word docs, spreadsheets, HTML, and synced sources from 100+ platforms directly (e.g., Google Drive, CMS, portals), and 3000+ more via MCP and API.
By giving members instant, cited answers from your library, usage rises (often 2–6x), perceived value increases, and retention improves.
Yes. Associations launch premium AI access tiers, sponsored AI portals, and non-member passes once engagement is proven.
The platform uses Retrieval-Augmented Generation (RAG) grounded in your content; every response includes clickable citations to reduce hallucinations. CustomGPT.ai is third-party verified to have industry-best accuracy.
SOC2 Type 2, GDPR, SSL in transit, 256-bit encryption at rest. Your data never trains external models, and SSO options are available.
No. All essential features are fully no-code. You upload or sync content, set guardrails, brand the assistant, and deploy via embed, link, or API.
No. It augments your existing portal and staff by handling repetitive “where do I find…?” questions so your team can focus on higher-value work.
A 2-week paid pilot that includes the platform’s most comprehensive features and hands-on support. Participants launch their branded assistant and measure engagement and member feedback.
Current association customers include ALPA, ISMG, Society of American Florists, GEMA, and Travel Network Group—ranging from small teams to $100M+ organizations.
Key metrics: member engagement (queries, repeat usage), content discovery lift, support deflection (up to 93% of repetitive questions), retention improvement, and pilot-to-rollout conversion.
