You asked, and we listened. Starting today, your CustomGPT plan will be based on words stored — rather than the previous method around “indexing” (which to be honest, not too many people understood!)
For example, the Standard plan lets you store 60 million words — that’s the equivalent of 400 Harry Potter books.
Introducing: Storage-Based Custom GPTs (More Words, Cheaper Pricing!)
If you have used our system before, you might have noticed that the “Words Indexed” limit did not act like a typical storage limit – now it does.
We’ve heard your feedback, improved and scaled our system, and delivered a superior user experience. No other platform comes close – we now have customers who have built GPTs with billions of words.
How Words Indexed Credits Worked (Old):
Previously, when data was uploaded to CustomGPT it was applied to the lifetime Words Indexed limit.
This limit did not go down when data was removed from the project. This was put in place to protect us from abusive use of our indexing system, as every time a document is uploaded to our system, there is an indexing cost on our end, irrespective of the storage related to that data.
How Words Stored Work (New):
Now, our Words Stored limit operates like a storage limit would on your iPhone or computer. When data is added, it goes up, and when data is removed, it goes down.
This is not only more intuitive, but it allows you to create dynamic GPTs that can constantly update their data. For example, one smart customer built a stock market GPT that adjusts its data source daily (by using RSS feeds and the auto-sync feature!)
Get Started Here Today
The new Storage-Based CustomGPT system is live now.
Start building your Custom GPT with your business content, scale without limits, and enjoy a simpler, smarter way to manage your data.
👉 Get Started Today → https://app.customgpt.ai/login
Want to connect with other CustomGPT.ai users? Join our Slack Community to share insights and best practices.
FAQs
What does “storage-based Custom GPTs” mean?
Storage-based means your plan is now based on how many words are actively stored in your CustomGPT agents — not how many were ever indexed. When you delete data, your word count goes down, freeing up space instantly.
How is this different from the previous “Words Indexed” system?
The old system tracked total words ever uploaded, even if you later deleted data. The new storage-based model only measures active data — making it more intuitive, flexible, and scalable.
What happens when I add or remove data?
When you upload new files, your storage increases. When you delete data, it decreases automatically — just like storage on your phone or computer.
Does this affect performance or accuracy?
No. The new model changes how storage is counted, not how data is processed. Your CustomGPT agents continue to deliver the same accuracy, speed, and reliability.
Does this reduce my costs?
In most cases, yes. Because you’re now billed based on active data, not lifetime uploads, your usage becomes simpler and often more cost-effective.
How can I check my account limits?
You can view your current usage anytime on your My Profile or under Limits and Usage. Both pages show your total usage and a daily breakdown of what’s been used.
What happens if I reach a limit?
If you hit a limit, you can delete old content to free up space or contact our sales team to increase your limits. For monthly limits, your usage automatically resets at the start of your next billing cycle.
How many people can I add to my team?
Standard plan: Up to 3 team members (including you)
Premium plan: Up to 5 team members
If you need to add more members, you can upgrade or contact sales for a custom plan.
How many active agents can I have?
Standard plan: Up to 10 active agents
Premium plan: Up to 25 active agents
You can pause or delete agents anytime to stay within your limit.
How much content can I store?
Standard plan: Up to 60 million words
Premium plan: Up to 300 million words
This total is shared across all your agents. If you reach it, your existing agents will keep running normally — but you won’t be able to upload new data until you free up space.
How many documents can I upload or index per month?
Standard plan: Up to 10,000 documents
Premium plan: Up to 40,000 documents
Each file, web page, or video you upload counts as one document toward this limit.
Are there limits for individual agents?
Yes. Each agent has its own document capacity:
Standard plan: Up to 5,000 documents per agent
Premium plan: Up to 20,000 documents per agent
These limits work alongside your overall account limits.
How many words can I process per month?
Standard plan: Up to 120 million words
Premium plan: Up to 600 million words
If you reach this limit, you’ll need to wait for your next billing cycle to process new data — even if there’s still storage space available.
Can I increase my limits?
Absolutely. If you need more storage, queries, or users, contact our sales team for a custom plan that scales with your organization.
Get more words and lower costs with storage-based GPTs.
Build smarter, more scalable AI projects — pay only for the data you store, and update it anytime with CustomGPT.ai.
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