Launch instantly with sleek out-of-the-box design and performance. Or enjoy deep flexibility for custom, professional design across all your deployments.
Your AI agent is often the first thing customers interact with. If it looks generic or clunky, it quietly erodes trust - no matter how smart the agent is. The New Agent UI delivers enterprise-ready polish by default, with optional customization when you need it.
Bolster your brand’s professionalism and image with seamless, on-brand support experiences.
Engage your customers and protect brand credibility with website chat agents that match your visual standards, without the big design budget.
Convert and retain more customers with a modern, brand-aligned interface that belongs in a premium AI-powered product.
Help your team faster with a frictionless, brand-aligned enterprise search experience.
Learn more about Agent UI in our docs.
CustomGPT.ai agents feature modern typography, adaptive colors, refined animations, and flexible styling controls across all deployment options.
All of them: Live Chat, Embed, Website Copilot, Instant Viewer, Search Generative Experience, and Share Link.
Almost all styling features are available to everyone, regardless of plan. Removing “Powered by CustomGPT” branding requires a Premium plan or higher.
No. Agents look polished out of the box. Customization options exist for those who want them, but they’re entirely optional.
Yes. Our agents are partially conformant with WCAG 2.2 Level AA. The conversation view scores 95% with zero critical issues; the landing page scores 77% and we’re actively addressing remaining issues.
Yes. We’ve improved semantic markup and ARIA attributes so screen readers can properly navigate and announce content. We’re continuing to refine live region announcements for new messages.
Yes. Users can scale content as needed, including 200% zoom and beyond, without loss of functionality.
The conversation view meets WCAG AA contrast requirements. We’re still addressing some contrast issues on the landing page.
Contact us at https://customgpt.ai/contact-us/ for our complete accessibility statement and conformance details.
Contact us at https://customgpt.ai/contact-us/ with the page URL, your browser/OS, and any assistive technology used. We acknowledge accessibility feedback within 2 business days.
Yes. You can set primary and secondary colors that affect message bubbles, avatars, starter question bubbles, and the send button. New agents also support adaptive color schemes that automatically complement your brand.
Yes. Choose from available font families including Inter (the new default) and Public Sans in the Personalize settings.
Yes. Choose from three styles: Sharp (angular, professional), Soft (balanced, modern—the default), or Round (fully rounded, friendly). This applies to the chat window, message bubbles, input field, and buttons.
Yes. You can upload a custom avatar image, enable or disable the in-chat avatar, and choose Spotlight Avatar mode with rectangular or round styling.
Yes. You can change the end-user avatar and independently control whether user avatars appear in chat.
Yes. Upload a background image or set a solid background color.
Yes. Set the toolbar color to match your brand in the Personalize settings.
Yes. Choose from Focus View (large, centered, immersive), Compact View (smaller, anchored near the chat icon), or Bubble in the Corner (lightweight, unobtrusive).
Yes. You can activate or deactivate citations, change how they’re displayed (inline, footnote style), customize citation labels, and enable image citations.
Yes. Configure a greeting or starter question that appears when the chat window opens in the agent’s behavior settings.
Yes. Set a default prompt that appears in the chat input box before users start typing.
Yes, with a Premium plan or higher. You can also add your own branding and logo.
Yes. Full white-label support is available to remove all CustomGPT.ai branding.
Deliver an enterprise-ready first impression across every deployment surface.
