Just imagine this: You drop a bunch of files into a SharePoint folder and then you instantly get a custom chatbot for SharePoint that knows everything about your files and gives you answers to your complicated questions.
And best of all: As you add, delete, and update data in your folder, this AI stays in sync. Google Drive, SharePoint integrations have been enabled all CustomGPT.ai accounts!
This custom GPT is driving employee efficiency gains for our customers—no more manual work on tons of files.
And even better: You can make the GPT available to your customers and website visitors too—so that they are not frustrated trying to find answers on your website.
How to create your own SharePoint Chatbot
Here’s a quick tutorial from our CEO on how to integrate our files. The process is super easy. This Google Drive walkthrough shows you exactly what to expect when integrating SharePoint with your chatbot.
Update: You can now connect entire SharePoint libraries — or even multiple libraries — in addition to individual folders.
When a library is connected, all its files are automatically ingested, and with auto-sync enabled, any new files or folders added to that library will stay perfectly up to date. If you choose to connect multiple libraries, each one is added as a separate connection for greater flexibility. (Support for a custom SharePoint file picker is coming soon!)
What can you do with a SharePoint chatbot?
Save your employees (or customers) tons of time with quick ChatGPT-style answers, pulled directly from your SharePoint files—no more manual reading of loads of PDFs.
- No hallucinations: CustomGPT.ai’s RAG technology is benchmarked the best in the world. So you can feel confident the answers you get from your files are as accurate.
- Full enterprise security: Avoid the fear of big players training on your data. Our technology doesn’t do that. We simply re-distribute your secure information with tons of security features like GDPR and Soc 2 compliance
- Full visibility: See exactly where we go out answers with citations attached to any information your SharePoint chatbot shares.
How to get started with building your SharePoint-integrated chatbot
Drop files into a folder, and then provide AI access to your customers and website visitors – simply deploy the agent to greatly improve their experience, saving them tons of time with accurate answers.
Make sure your entire organization always uses the latest information — the GPT automatically updates as you add or change files, eliminating confusion and keeping your team and customers aligned with real-time accuracy.
Try it out now, with a no-risk, 7-day free trial.
Build a SharePoint chatbot in minutes
Deliver exceptional customer experiences and maximize employee efficiency with custom chatbots and agents connected to all your data.
Trusted by thousands of organizations worldwide
Frequently Asked Questions
How do you connect SharePoint to a chatbot without adding files one by one?
You can connect a full SharePoint library instead of selecting individual files or folders. You can also connect multiple libraries, so content is ingested in bulk rather than mapped manually.
What happens when SharePoint files are added, updated, or deleted after setup?
With auto-sync enabled, the chatbot stays up to date as files and folders change in the connected SharePoint location.
Why isn’t my SharePoint chatbot showing recent content changes?
First, confirm the correct SharePoint folder or library is connected. Then verify auto-sync is enabled, since automatic updates depend on that setting.
Can one chatbot connect to more than one SharePoint library?
Yes. You can connect multiple SharePoint libraries to one chatbot, and files in those connected libraries are ingested automatically.
Can a SharePoint chatbot answer complex questions from my documents?
It’s designed to answer complicated questions using the files you connect from SharePoint. The quality of answers depends on the quality and coverage of the documents in those connected locations.
Can you use a SharePoint-connected chatbot for both employees and website visitors?
Yes. After connecting your SharePoint content, you can make the chatbot available to internal teams and also to external website visitors.
What is the main benefit of a SharePoint-integrated chatbot?
The biggest benefit is speed plus freshness: you can quickly connect SharePoint content and keep answers current through syncing as documents change.