Open source AI models such as Llama 2 and 3, Mistral, and Falcon, have gained significant attention for their potential to revolutionize the way we approach artificial intelligence. These models offer a powerful tool for creating customized AI solutions across […]
We are grateful for the enthusiastic participation in our EDU grants program. While this program has now closed, we invite you to explore CustomGPT with a free 7-day trial. Experience how our AI can revolutionize your projects and research! We […]
Introduction The TechCrunch article “Why RAG Won’t Solve Generative AI’s Hallucinations Problem” makes a splash with its provocative title. But does it tell the whole story? While the article raises valid concerns about Retrieval Augmented Generation (RAG), it’s important to […]
Customer Experience (CX) is far more than just a buzzword; it’s a pivotal element of successful business strategies across all sectors. In fact, 90 percent of businesses have declared CX as their primary focus, underscoring its significance in today’s competitive […]
Generative AI chatbots have human-like conversational abilities and can understand and respond to natural language, even somewhat comprehending context. These bots now offer unparalleled customer support automation and valuable internal tools. There are now several widely available models companies can […]
Imagine you’re sifting through mountains of documents on your Atlassian Confluence site, searching for that one piece of information to complete your project. It feels like looking for a needle in a haystack, doesn’t it? Now, envision having a custom […]
Major financial institutions, including big brand banks, were among the many organizations revealing or launching generative AI projects in the months after ChatGPT’s launch. Of these projects, chatbots and internal assistants are a prevailing feature. Morgan Stanley and its internal […]
Rule-based chatbots have become prevalent in customer service and e-commerce over the past decade, but they’ve not been as popular with consumers as the rate of deployment might suggest. Generative AI revolutionizes the consumer-chatbot experience and brings AI-driven “conversational commerce” […]
Unable to ignore the benefits of generative AI in serving customers and internal workforces, companies must decide between developing their own AI systems and choosing off-the-shelf or public models. Training a self-developed AI chatbot is a complex process. In contrast, […]
Humans are, no doubt, critical for the training and development of AI models. However, the concept of human-in-the-loop (HITL) goes much further because human-AI collaboration is vital in every use case to mitigate risk and maximize the opportunity of this […]
