CustomGPT Enterprise
Accurate, no code, privacy first AI Agents for business.
CustomGPT Benchmarked as the #1 RAG System
Beat OpenAI Assistants, Cohere, Google Vertex, and Amazon Titan in Tonic.ai RAG benchmarking
SSL encryption during transit. Industry-standard 256-bit AES encryption at rest.
Fully-self contained bots with no data sharing between bots, even within the same account.
CustomGPT allows you to get the most out of your data by leveraging the best generative AI technology. Our advanced AI chatbots are designed to provide accurate, context-aware responses by harnessing your business's unique content. Whether your chatbot is internal or external, see your engagement and efficiency skyrocket.
to keep up with your growing teams and data.
so you can utilize a wide array of data sources and formats from your business.
from your knowledge base without hallucinations and supported by citations.
publicly or privately with no code needed.
Build your own CustomGPT like this in minutes! This has indexed all the content on our websites, helpdesks, documents and more. Queries are answered with ChatGPT-4 streaming API – without making up facts.
A custom ChatGPT chatbot indexed with your business content can automate repetitive tasks and provide quick responses to customer inquiries, freeing up human staff to focus on more strategic tasks.
With ChatGPT + your business content, your business can provide more tailored and relevant customer interactions, enhancing the overall customer experience.
With ChatGPT that answers based on your unique business content and data, without making up facts, businesses can provide more tailored and relevant customer interactions, enhancing the overall customer experience.
By leveraging cutting-edge ChatGPT technology, businesses can differentiate themselves from their competitors. Save hours of employee time or drive revenue by deploying generative AI for your business.
Protect your brand and business integrity with accurate answers, without hallucinations. No making up facts here.
CustomGPT is based on your business content. This results in trusted responses based on your business – not generic responses you would see in ChatGPT.
CustomGPT is powered by the same advanced AI language models (LLMs) that power OpenAI’s ChatGPT-4, so you get the latest in AI technology. And since it has ingested your data, it can generate more accurate and relevant responses, without hallucinations – that is, making up facts. This enhances the overall performance and personalization, allowing your business to benefit from improved employee efficiency and customer experience.
As AI technologies continue to advance, we will automatically include the latest AI technology in all CustomGPT chatbots, so you can always benefit from the latest AI technology!
We employ robust security measures, including GDPR compliance, Microsoft Azure OpenAI API, and a strict policy of not using customer data to train models. We also use secure cloud storage services like AWS and Pinecone.
Absolutely. CustomGPT is built on strong privacy principles, ensuring that any information uploaded to a bot remains within that bot’s environment, not shared with other bots, even those in the same account. Please visit our security principles at https://customgpt.ai/security/
It’s important to note that your data will not be incorporated into OpenAI training sets. For more details, please see their announcement and data usage policy: https://openai.com/policies/api-data-usage-policies
Yes, CustomGPT operates under a DPA. As for data collection, CustomGPT collects minimal user data required for service operation and improvement, in compliance with privacy laws and regulations. Detailed information can be found in our privacy policy: https://www.iubenda.com/privacy-policy/45263214
Customers on our Enterprise plan may complete our DPA Form to execute our Data Privacy Addendum. This agreement is only available for Enterprise customers. Non-enterprise customers are unable to enter into a DPA with CustomGPT. Additionally, CustomGPT cannot customize DPAs for individual cases.
CustomGPT is designed to be fully scalable, accommodating large knowledge bases and offering additional queries, words indexed, chatbots, pages, and seats as per enterprise needs.
Yes, we can provide onboarding services and AI assessments to help you optimize your CustomGPT implementation, along with prioritized call and email support.
Enterprise contracts require an annual commitment with the option for monthly or annual payments. Please contact us for further pricing information.
CustomGPT creates your own custom ChatGPT chatbot with all your business content. You then get accurate, trusted ChatGPT responses from your content without making up facts. All within a secure, privacy-first, business-grade platform.
It works by ingesting your data, including your website content, helpdesk, knowledge bases, documents, Youtube videos, podcasts, etc and uses this information to let ChatGPT-4 respond to customer and employee inquiries.
So in short: Anything that you can do with ChatGPT-4 but with your data.
The result is a personalized ChatGPT-powered chatbot that is unique to your business and understands all the details of your products, services, and customers. With CustomGPT, you can improve your employee efficiency and customer experience with generative AI.
CustomGPT uses your data to build a custom chatbot by ingesting the information you provide into our system. This information can include your company’s public content like websites, knowledge bases , helpdesks, Youtube videos, and podcasts but also private content like business and product information documents including PDF, Microsoft Office documents, Google docs, customer data, and other relevant content.
Our secure and privacy-preserving cloud platform then ingests this content and uses this information to respond to queries with ChatGPT.
The result is a Custom ChatGPT-style bot that can have a deep understanding of your business and customers, allowing it to provide personalized and accurate responses, without hallucinations, to a wide range of inquiries. This bot can then be embedded into your website, used as a LiveChat or integrated into your systems via the API.
To get started with CustomGPT, simply sign up for a subscription to our service. After the 2-minute setup, our system will get to work building a custom chatbot trained on your specific content.
You can get started quickly just by uploading your documents. Or you can use your website sitemap. Or you can use one of our free tools. Our subscription plans are simple and flexible, so you can select the one that best fits your business requirements and budget.
CustomGPT offers the following pricing models to meet a variety of business needs.
Please visit our pricing page to see the full set of features and subscription plans.
You can provide your business content and data to CustomGPT in various ways, using the CustomGPT interface for your project.
You can provide the sitemap of your website or create a custom sitemap, using which CustomGPT can index the entire content of your website and refresh it periodically to check for any new content.
You can also upload ALL your documents like PDF file, Microsoft Office documents, Google docs, etc. The platform supports 1400+ document formats including audio formats and podcasts.
New: You can now also mix-and-match and add data from multiple sources to create a “source of truth” with your chatbot.
Update: We now have a Zapier integration so that you can easily ingest content from all your tools and apps.
Yes. You can personalize your CustomGPT chatbot to create a branded experience for your customers and employees, with the desired settings. See this example of a branded chatbot.
You can customize the logo, background color or image to align with your brand’s visual identity. You can also customize the Chatbot language and default source used by the Chatbot to provide responses.
New: And now, “Premium” and “Enterprise” plans can remove the “Powered by CustomGPT” branding for a true while-label / reseller experience.
Update: And now with our new API, you can dynamically create chatbots and re-sell them to your clients.
Yes. You can upload your documents in 1400+ formats including PDFs, Microsoft Office docs, Google docs.
We also support Youtube/Vimeo videos and audio/podcast files. We support the most extensive suite of document formats in the industry.
Yes, you can simply go to your CustomGPT dashboard, and upload the documents to build your custom chatbots in minutes! CustomGPT is a no-code ChatGPT chatbot builder requiring zero technical expertise.
Yes, you can upload your competitor’s sitemap and use that for competitive insights. You can even upload documents or add data from multiple sources to build a consolidated “source of truth” on your competitor.
CustomGPT does read the text from the tables (in PDF and Excel/CSV files). However, do note: ChatGPT (and CustomGPT) is quite bad at analytics and math. So if your use case is related to counting and analytics, CustomGPT might not be a good choice.
However, anything related to searching for content in the tables and then creating text responses based off that, should work remarkably well.
The documentation about using CustomGPT API is available at the following link: https://docs.customgpt.ai/reference/quickstart-guide
Yes, CustomGPT supports 1400 file formats including PDF, Microsoft Office documents, Google Docs, Text files, and Audio/Video files.
Yes, you can upload specific files and sitemaps with specific URLs to train your CustomGPT chatbots.
Yes – please see : https://docs.customgpt.ai/reference/quickstart-guide
PS: Here is an initial cookbook (https://github.com/Poll-The-People/customgpt-cookbook). More guides and cookbooks should be on the way soon.
Unfortunately we do not have free trials at this time, but might add free trials in a couple of months.
Currently, the demand is very heavy and we just don’t have the resources to support free trials. Please feel free to check out our demo at https://customgpt.ai/demo or the Livechat in the bottom right of this website.
Yes – we now have a full bi-directional Zapier app. You can send data from your apps and tools to your chatbot. And also query your chatbot from various Zapier integrations like Slack and SMS. See more details here: https://customgpt.ai/chatgpt-zapier/
Yes, you can use CustomGPT to build your own ChatGPT bot for your website. CustomGPT provides an easy no-code app that let’s non-technical users create their own bot with their website content or documents. You can feed the AI your content to fit your specific use case, enabling the bot to interact with your website visitors, answer their queries, and provide personalized recommendations, enhancing user experience and engagement.
“ChatGPT powered” in the context of CustomGPT means that our chatbot utilizes the advanced AI capabilities of ChatGPT-4. It ingests your data, including website content, helpdesk, knowledge bases, documents, and more, to respond accurately to inquiries. This results in a personalized chatbot that understands your business intricacies, enhancing both employee efficiency and customer experience.
A custom ChatGPT for business is tailored to your specific business needs. It’s powered by ChatGPT-4 and provides accurate responses based on your business content. It supports 92 languages, integrates with multiple data sources, and can be embedded on your website. It doesn’t make up facts or hallucinate, ensuring reliable and trustworthy interactions. It’s also secure and privacy-first, making it suitable for business-grade applications.
A custom bot, like CustomGPT, is tailored to your specific business needs. It’s powered by advanced AI, provides accurate responses based on your business content, and supports multiple languages. It integrates with various data sources and can be embedded on your website. A generic AI chatbot, on the other hand, offers standard features and responses that aren’t personalized to your business. It may not support multiple languages or integrate seamlessly with your data sources.
The “make your own chatbot” feature on CustomGPT works by ingesting your data, including website content, helpdesk, knowledge bases, documents, and more. It uses this information to let ChatGPT-4 respond to inquiries. The result is a personalized ChatGPT-powered chatbot that understands your business intricacies. The setup is super easy and takes about 2 minutes.
Yes, please see the live demo at: https://customgpt.ai/demo/
CustomGPT creates a personal chatbot experience by ingesting your business data, including website content, helpdesk, knowledge bases, documents, and more. This allows the ChatGPT-4 powered chatbot to understand the intricacies of your products, services, and customers. The result is a unique, personalized chatbot that provides accurate and trusted responses based on your business content, enhancing both employee efficiency and customer experience.
GPT AI chatbot, like ChatGPT, differs from other chatbot technologies in its advanced natural language processing and machine learning capabilities. It understands and responds to human language more accurately and learns from every interaction to improve responses. Unlike many chatbots, it can handle complex queries and provide personalized recommendations. CustomGPT utilizes this advanced technology from ChatGPT and combines it with your unique content to adapt it to your specific business needs.
CustomGPT provides a range of support and resources for its customers. This includes access to our online knowledge base, as well as email support from our customer service team.
But wait: We use our own system to provide you with a full knowledge repository for our business. Rather than traditional email, try asking CustomGPT using our website widget. Anything you see on the website is now a question away.
Additionally, for enterprise customers, we offer training and onboarding services to help you get the most out of your custom chatbot. We also provide ongoing updates and improvements to our platform to ensure you always have access to the latest technology and information about the same.
The chatbot’s performance and accuracy is impacted by the quality and volume of the data it is trained on, so it’s important to regularly review and update your training data as needed.
Additionally, CustomGPT is a cloud-based subscription platform and there are limitations to the amount of data we ingest (based on your plan) and number of queries your chatbot can handle in any given month, based on your subscription plan. Finally, relevant laws and regulations apply, and customers are responsible for ensuring their use of the chatbot is in compliance with these regulations.
On average, it takes a few minutes to fully index your data.
The exact time it takes will depend on the amount and type of data. File processing is quick (seconds). Website crawling could take longer (minutes or hours depending on the speed and size of your website). Most small business bots build in less than 5 mins.
Yes. Your data is fully encrypted and files are stored only when you choose to. Files are encrypted in transit, and encrypted at rest. We use secure vendors like AWS and Stripe. See our full list of security principles.
Moreover, your chatbot is fully-self contained, which means it does not share ANY data with other chatbots, even within your own account.
And by default, your chatbot is private, which means only authorized users can query your chatbot. We understand the importance of your data security and privacy and are fully committed to ensure that the chatbot and your data are secure, confidential and private.
Update: And as of March 1st 2023, OpenAI has confirmed that they do not use your data for training purposes. Since we use the ChatGPT API, no parts of your data will be used for training purposes by OpenAI.
You have two options:
Option 1 (AI) : Guess what? We’ve built a CustomGPT chatbot with all our business content. So if you want to quickly test our system or have questions, use this ChatGPT-style chatbot that knows all our information. Ask It Anything!
Option 2 (Human) : You can use the traditional method and contact us. We try to answer all questions (using a real human) in 1-2 business days.
As of March 1st 2023, OpenAI has now clarified that they do NOT use data from API calls in their training. And as we use the ChatGPT-4 API, your data and queries are NOT used in any of their ML training.
Yes. We use the ChatGPT-4 API which has limits on the response length, so the response for a single user query can be up to about 4500 words.
CustomGPT API is included in all the plans. You can use the API to query the bot and integrate the chatbot into your existing systems and platforms and even build apps.
UPDATE (August 2023) : We now have a full bi-directional Zapier app. You can use it to connect to your tools and apps. Send data to your chatbot and make it smarter and up-to-date. Or query your chatbot from Slack, SMS or other workflows.
CustomGPT offers a wide range of customization options to help businesses create chatbots matching their business requirements. The list of customization options are listed below:
A step-by-step guide for customization is included in the following article: https://customgpt.ai/how-to-customize-the-appearance-and-language-of-your-customgpt-chatbot/
The full chat conversations (with full session history) are currently via the dashboard and the API. (Ninja Tip: Download the chat logs and analyze them with Code Interpreter for some amazing customer intelligence)
Yes – using the Zapier app or the API. Please see: https://docs.customgpt.ai/reference/quickstart-guide – you can easily connect it to Google Mail or Twilio SMS or 5000+ other integrations.
Yes – You can delete and manage your conversations in the Dashboard for your chatbot.
All data uploaded to a bot stays within that silo. It is not even shared with other bots in the same account. You can see our security principles here: https://customgpt.ai/security/
Also, OpenAI has now clarified that they do not use data from API calls in their training (aka: the infamous Samsung issue!). You can see:
It’s not possible to control the text entered by a user in the chatbot, however the responses to the questions can be controlled by the business / organization which has deployed the CustomGPT chatbot.
In fact, CustomGPT takes great pride in providing a rock-solid context boundary around your business content, so that responses are from within your organization’s information. Please see: https://customgpt.ai/hallucinations/
Absolutely – this is an excellent new feature called “Persona“. This lets you customize how the bot behaves. You can see more details here: https://customgpt.ai/chatgpt-personas/
Ninja Tip: We create a free tool you can use called “Make My Custom Instructions” (And yes – this tool itself was created with CustomGPT using Personas)
We take data protection seriously at CustomGPT. Our security measures include strong encryption, access controls, and a robust system architecture designed to prevent unauthorized access or data breaches. For an in-depth understanding of how we ensure data protection, please refer to our security principles at https://customgpt.ai/security/. We are committed to regularly updating and improving our security practices to protect your business data effectively.
If you have any questions regarding privacy or security, please review our comprehensive guide at : https://customgpt.ai/security-privacy-guide/
To customize the ChatGPT bot, sign up on our platform and create a project. In Project Settings, go to the Chatbot section where you can customize the avatar image, background image, default prompt, and example questions. You can also customize the chatbot language and the default source used for responses. After making these changes, your CustomGPT chatbot will reflect your selected UX and conversational settings. For a detailed guide, visit: https://customgpt.ai/how-to-customize-the-appearance-and-language-of-your-customgpt-chatbot/.
Yes, you can upload documents to ChatGPT using the CustomGPT platform. Simply go to your CustomGPT dashboard and upload the documents to build your custom chatbots in minutes. We support 1400+ document formats and the platform is built to process multi-gigabytes of documents. However, each file cannot exceed 100MB at this time. If your file is larger than that, we suggest using an online file splitter to break it up into smaller files.
Absolutely! You can easily integrate your business bot from CustomGPT directly onto your website. We provide integration options like website and LiveChat widgets, ensuring a smooth user experience for your customers. You can also use the API to integrate it into your apps, workflows and systems. This allows your customers to have real-time conversations with your business content.
Absolutely! You can use CustomGPT to build chatbots for affiliate marketing. It leverages ChatGPT-4 APIs to create a personalized chatbot that understands your business content. This can be used to enhance customer service and knowledge management. Plus, we have an Affiliate Partner Program that allows you to earn money while promoting the use of our platform.
CustomGPT ensures accuracy and relevance by ingesting your business content and using that information to respond to queries. It’s powered by ChatGPT-4 and CustomGPT’s propreitary anti-hallucination algorithm, which generate accurate and relevant responses without making up facts. We’ve also implemented a context boundary wall that ensures responses are derived solely from your business content, effectively walling out any general or unrelated internet data. This results in trusted responses from your content.
The customizable AI feature in CustomGPT enhances user interactions by allowing you to give your chatbot custom instructions that align with your business needs. This can range from engaging a customer to advanced AI techniques like detecting frustration. It helps initiate a call-to-action, facilitates more human-like experiences, distinguishes your brand, and delivers exceptional customer experiences. This feature requires zero coding, making it accessible to every non-technical user.
To create your own AI chatbot using CustomGPT’s platform, you provide a link to your website or upload files and documents. You can even use both methods. This allows the chatbot to be customized to your specific needs and preferences.
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