“How easy it was to deploy. We basically created client portals where I could put the chatbot directly into that portal so that a client would be able to access it while maintaining security.”
Add a Confluence AI Chatbot That Answers from Your Documentation
Most questions your team asks are already answered in Confluence. CustomGPT.ai gives teams instant answers from your spaces. No Atlassian Intelligence license required.
7-day free trial. Cancel anytime
Trusted by 10,000+ organizations worldwide
How it works
Live in 3 Steps
- No coding required
- SOC 2 Type 2 compliant
- GDPR compliant
-
Sign in with Atlassian
Connect your Confluence account and choose which spaces you want the agent to read.
-
Choose Your Spaces
Select the spaces and pages your agent can use, and it will only ever answer from the content you’ve chosen.
-
Go Live
Add it to your internal portal, share a direct link with your team, or embed it in any tool they already use.
Use cases
Built for every team that uses Confluence
-
Employee questions answered from your documentation
Your HR and ops teams stop fielding the same questions over and over. The agent handles them from the Confluence pages you’ve already written.
-
Quick access to specs and runbooks
Engineers pull up exactly what they need from specs, runbooks, and architecture docs without hunting through spaces.
-
Your Confluence becomes a searchable AI assistant
Ask the way you’d ask a colleague and get an answer from exactly the right page in your Confluence.
-
Onboarding answers from your existing docs
New hires get answers from your onboarding docs without waiting for someone on the team to respond.
Trusted AI
Trusted by 10,000+ teams
From government agencies to Fortune 500s and universities – teams build custom AI on their own data with CustomGPT.ai.
-
-
-
“We wanted the opportunity to be able to easily add podcast episodes and other multimedia content. So that was something in CustomGPT.ai that stood out to us.”
Confluence integration: common questions answered
What is the CustomGPT.ai integration with Confluence?
CustomGPT.ai connects to your Confluence spaces and pages and builds an AI chatbot that answers your team’s questions from that content. Answers come with a link back to the source page. No browsing or Confluence search required.
Why integrate CustomGPT.ai with Confluence?
Confluence spaces grow quickly, and finding the right page takes longer over time. CustomGPT.ai gives your team a way to ask questions and get answers from your documentation in seconds, without navigating spaces, using Confluence search, or waiting for a colleague to reply.
How does CustomGPT.ai work with Confluence content?
During setup, you authorize CustomGPT.ai to access the Confluence spaces and pages you select. The platform reads that content and uses it to answer questions. Answers come only from the content you connect. Nothing else is accessed.
Can CustomGPT.ai respect Confluence space permissions?
CustomGPT.ai reads only the spaces and pages you explicitly select during setup. If a space or page is not selected, it is not accessible to the agent. You can control access at the space level during setup.
What types of Confluence content can be used?
You can connect Confluence pages and nested pages, spaces, technical documentation, policies and procedures, and attachments. Any content accessible to the account used during setup can be included.
Does the integration require development or engineering effort?
No. You sign in with your Atlassian account, select the spaces to include, and deploy using the embed code or a direct link. No coding or IT project required.
How does this integration help internal teams?
Teams get answers from your Confluence documentation without navigating spaces, using Confluence search, or asking a colleague. HR, engineering, product, and IT teams all use it to surface documentation through a conversational interface.
How are updates handled when Confluence content changes?
When pages are updated, added, or archived in Confluence, re-sync your agent from the CustomGPT.ai dashboard to keep answers current. Auto-sync (Daily, Weekly, Monthly, or Custom) is available on Enterprise plans only. On all other plans, manual re-sync is available on demand, with no re-upload or retraining required.
Is the CustomGPT.ai and Confluence integration secure?
Yes. CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. The platform reads only the content you select and does not store or train on your Confluence data.
Can CustomGPT.ai be used for onboarding and internal support?
Yes. You can deploy CustomGPT.ai with Confluence for both internal teams and external support. Internal teams use it for employee onboarding, IT help, HR questions, and operational guidance. For external use, connect your public-facing Confluence spaces to a separate agent that accesses only the content you assign, keeping internal and external knowledge completely separate.
How quickly can teams deploy CustomGPT.ai with Confluence?
Setup takes under an hour for most teams. Sign in with Atlassian, select your spaces, and paste the embed code or share the direct link. No coding required.
How does CustomGPT.ai enhance Confluence?
Confluence stores your documentation. CustomGPT.ai makes it answerable. Your team asks questions in plain language and gets direct answers with source citations, without navigating spaces or using Confluence search.
What is the main benefit of using CustomGPT.ai with Confluence?
Your team gets answers from your Confluence documentation in seconds, with a link to the exact page that contains the answer. Fewer search sessions, fewer repeated questions, faster decisions.
Do I need a Confluence admin account to set this up?
No. You need sufficient permissions to authorize access to the spaces you want to connect, typically a space admin or member with view access. A site admin account is not required.
Can I connect multiple Confluence spaces to a single AI agent?
Yes. During setup you choose which spaces to include. You can connect multiple spaces from the same Atlassian account, and the agent searches across all of them in a single query. Your team does not need to know which space holds the answer.
Can I use CustomGPT.ai with Confluence alongside other tools?
Yes. CustomGPT.ai connects over 60 sources into a single agent. You can combine Confluence with Google Drive, SharePoint, Zendesk, or any other supported source. Your team gets answers from all connected content in one place.