Create your AI that knows when to say "I don't know." Try it on your data →

The problem

Why Add an AI Agent to Your Confluence?

The more your Confluence grows, the harder it gets to find what you need, and your team ends up asking each other instead of searching.

Your team asks, your Confluence answers

Ask a question and get the answer directly from your Confluence pages, with a link back to the source.

No extra Atlassian license needed

It works with the Confluence subscription you already have, so there’s no extra Atlassian license to buy.

Every answer traced back to the source

The agent only ever answers from your own pages, so there’s nothing to second-guess.

Use cases

Built for every team that uses Confluence.

Employee questions answered from your documentation

Your HR and ops teams stop fielding the same questions over and over. The agent handles them from the Confluence pages you’ve already written.

Quick access to specs and runbooks

Engineers pull up exactly what they need from specs, runbooks, and architecture docs without hunting through spaces.

Your Confluence becomes a searchable AI assistant

Ask the way you’d ask a colleague and get an answer from exactly the right page in your Confluence.

Onboarding answers from your existing docs

New hires get answers from your onboarding docs without waiting for someone on the team to respond.

How it works

How to Add an AI Agent to Confluence

Live in 3 Steps

Sign in with Atlassian

Connect your Confluence account and choose which spaces you want the agent to read.

Choose Your Spaces

Select the spaces and pages your agent can use, and it will only ever answer from the content you’ve chosen.

Go Live

Add it to your internal portal, share a direct link with your team, or embed it in any tool they already use.

No coding required
SOC 2 Type II compliant
GDPR compliant
Trusted AI

Trusted by 10,000+ Teams

From government agencies to Fortune 500s and universities, teams build custom AI on their own data with CustomGPT.ai.

“CustomGPT.ai is not just a support tool. It has become a knowledge infrastructure for how GEMA operates.”

Jonas Walther

Jonas Walther

Manager Data & AI, GEMA

“CustomGPT.ai has fundamentally changed how we deliver help and support to our customers.”

Naira Yaqoob

Naira Yaqoob

Documentation Manager, BQE Software

“CustomGPT is our own personal time machine. It gives us instant access to 20 years of institutional knowledge.”

Mark Aiello

Mark Aiello

CRO, Overture Partners

More than Confluence

Confluence is one source. Combine it with dozens more.

Your AI agent can pull from Google Drive, SharePoint, Zendesk, your website, and more, all in the same chat interface.

Google Drive Google Drive
Notion Notion
Dropbox Dropbox
SharePoint SharePoint
Zendesk Zendesk
HubSpot HubSpot

Plus 60+ more sources – YouTube, WordPress, Shopify, Confluence, Slack, Zapier, and more. See all integrations →

FAQ

Before You Sign Up

Everything you need to know about the CustomGPT.ai Confluence integration.

CustomGPT.ai connects to your Confluence spaces and pages and builds an AI chatbot that answers your team’s questions from that content. Answers come with a link back to the source page. No browsing or Confluence search required.

Confluence spaces grow quickly, and finding the right page takes longer over time. CustomGPT.ai gives your team a way to ask questions and get answers from your documentation in seconds, without navigating spaces, using Confluence search, or waiting for a colleague to reply.

During setup, you authorize CustomGPT.ai to access the Confluence spaces and pages you select. The platform reads that content and uses it to answer questions. Answers come only from the content you connect. Nothing else is accessed.

CustomGPT.ai reads only the spaces and pages you explicitly select during setup. If a space or page is not selected, it is not accessible to the agent. You can control access at the space level during setup.

You can connect Confluence pages and nested pages, spaces, technical documentation, policies and procedures, and attachments. Any content accessible to the account used during setup can be included.

No. You sign in with your Atlassian account, select the spaces to include, and deploy using the embed code or a direct link. No coding or IT project required.

Teams get answers from your Confluence documentation without navigating spaces, using Confluence search, or asking a colleague. HR, engineering, product, and IT teams all use it to surface documentation through a conversational interface.

When pages are updated, added, or archived in Confluence, re-sync your agent from the CustomGPT.ai dashboard to keep answers current. Auto-sync (Daily, Weekly, Monthly, or Custom) is available on Enterprise plans only. On all other plans, manual re-sync is available on demand, with no re-upload or retraining required.

Yes. CustomGPT.ai is SOC 2 Type II certified and GDPR compliant. The platform reads only the content you select and does not store or train on your Confluence data.

Yes. You can deploy CustomGPT.ai with Confluence for both internal teams and external support. Internal teams use it for employee onboarding, IT help, HR questions, and operational guidance. For external use, connect your public-facing Confluence spaces to a separate agent that accesses only the content you assign, keeping internal and external knowledge completely separate.

Setup takes under an hour for most teams. Sign in with Atlassian, select your spaces, and paste the embed code or share the direct link. No coding required.

Confluence stores your documentation. CustomGPT.ai makes it answerable. Your team asks questions in plain language and gets direct answers with source citations, without navigating spaces or using Confluence search.

Your team gets answers from your Confluence documentation in seconds, with a link to the exact page that contains the answer. Fewer search sessions, fewer repeated questions, faster decisions.

No. You need sufficient permissions to authorize access to the spaces you want to connect, typically a space admin or member with view access. A site admin account is not required.

Yes. During setup you choose which spaces to include. You can connect multiple spaces from the same Atlassian account, and the agent searches across all of them in a single query. Your team does not need to know which space holds the answer.

Yes. CustomGPT.ai connects over 60 sources into a single agent. You can combine Confluence with Google Drive, SharePoint, Zendesk, or any other supported source. Your team gets answers from all connected content in one place.

Start answering your team’s questions from Confluence today.

Answers from your Confluence spaces, with a link back to the exact page every time.

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