AI has already transformed how we work — automating workflows, improving insights, and making knowledge instantly accessible.
But for large teams and enterprises, one challenge has remained: How do you scale AI safely across your entire organization — without losing control, governance, or security?
That’s been the missing piece. Until now.
Today, we’re excited to announce a major leap forward: CustomGPT.ai for Teams — a secure, scalable way to empower every department with AI-powered agents while keeping your organization’s data and compliance fully protected.
Scaling AI the Smart Way — Securely, Seamlessly, and for Everyone
AI shouldn’t be limited to a few individuals or pilot teams. It should be accessible to every employee — safely, responsibly, and without friction.
CustomGPT.ai for Teams makes that possible. It bridges the gap between innovation and control, giving organizations the ability to deploy AI at scale with confidence.
With built-in chat-only access, private agent deployment, and SSO authentication, every department can now interact with AI securely and efficiently. Whether your team is in marketing, HR, customer support, or product — each can collaborate with AI agents that operate within clear guardrails and data boundaries.
No complex setup. No unmanaged risk. Just seamless, enterprise-grade AI that scales with your organization.
What You Can Do With CustomGPT.ai for Teams
CustomGPT.ai for Teams unlocks AI for your entire workforce — securely, responsibly, and at scale.
You can deploy organization-wide agents in minutes, giving employees access to verified, trusted information while maintaining full visibility and control.
Here’s what you can do with it:
- Give AI access to every employee — safely and at scale.
- Restrict admin permissions so only approved users can configure data and settings.
- Assign Chat-only roles so teams can interact with AI freely without changing configurations.
- Deploy agents privately on internal portals, wikis, or sites — each protected by in-agent login.
- Integrate SSO authentication for centralized and secure access control.
- Ensure every response is grounded in your company’s verified data for reliable accuracy.
- Maintain complete visibility and governance over how AI is accessed and used.
Whether you’re rolling out AI to ten people or ten thousand, CustomGPT.ai for Teams gives you the flexibility and confidence to do it securely, responsibly, and at scale.
The Future of Team Intelligence: The Balance Between Control and Collaboration
CustomGPT.ai for Teams is designed for the realities of enterprise AI adoption — where organizations must balance governance with growth and structure with speed.
Admins retain full control over data sources, compliance settings, and usage permissions, ensuring that sensitive information always stays protected. Every deployment is transparent and governed, giving leadership complete visibility into how AI is being used across the organization.
Meanwhile, employees enjoy a simple, intuitive chat experience. There’s no steep learning curve, no complex tools — just direct access to the answers and insights they need.
From brainstorming campaigns to summarizing documents, from internal support to product documentation — teams can now work faster and smarter, all within the guardrails you define.
That’s what makes CustomGPT.ai for Teams unique. It’s not just another AI rollout — it’s a platform purpose-built for real business environments:
- Secure enough for IT and compliance teams.
- Simple enough for every department to adopt.
- Scalable enough for your entire organization to grow with.
It’s how enterprises bring AI to everyone — without losing control of what matters most.
Get Started with CustomGPT.ai for Teams
AI at scale starts with control, security, and trust — and now, you can give every team in your organization access to it.
Empower your workforce with CustomGPT.ai for Teams today and see how effortless, governed AI can be.
👉 Request Access to CustomGPT.ai for Teams Now!
Want to connect with other CustomGPT.ai users? Join our Slack Community to share insights and best practices.
FAQs
What is the new Chat-Only access feature in CustomGPT.ai?
The Chat-Only access feature introduces a new user role designed for large-scale deployments within enterprises. Users assigned the “Chat-only” role can interact with (ask questions to) the AI agents built and managed within their organization’s CustomGPT.ai account, but they cannot access agent settings, data sources, or other administrative functions. This allows companies to safely provide broad access to their custom AI agents across their workforce.
What are the main benefits of using the Chat-Only role?
The primary benefits are enhanced security and simplified access management for large teams. Organizations can confidently deploy AI agents built on proprietary data to many employees, knowing that these users only have permission to chat and cannot view or alter the underlying agent configurations. It enables widespread adoption of internal AI tools while maintaining strict governance and control.
Who is this feature intended for?
The Chat-Only access feature is specifically available for customers on our Enterprise subscription plan. It caters to organizations needing granular control over user permissions for large numbers of users interacting with private AI agents.
What exactly can a user with the Chat-Only role do within CustomGPT.ai?
A user with the Chat-Only role has a focused experience. They can log in to the CustomGPT.ai platform, view the list of AI agents available to their team, and initiate chat sessions with these agents through the “Ask page”. They can also view their own past conversation history for reference.
What actions are restricted for Chat-Only users?
Chat-Only users cannot perform administrative actions. This includes creating or editing agents, managing the data sources used by agents, viewing or changing agent settings, managing team members or roles, accessing billing information, or viewing API keys. Their access is strictly limited to interacting with the agents via the chat interface.
Can Chat-Only users see all agents created in the account?
Yes, users with the Chat-Only role will be able to see and interact with all agents available within their team’s account.
Can Chat-Only users see conversations initiated by other users?
No, Chat-Only users can only view their own conversation history. They do not have access to conversations conducted by other team members.
How does this work with agents deployed on websites or internal portals?
When a private agent is deployed, users attempting to interact with it will be prompted to log in via a new in-agent login screen using their CustomGPT.ai credentials. The system verifies their identity and role, ensuring only authorized users (including those with the Chat-Only role) can access and chat with the private deployed agent.
Is there an additional cost associated with the Chat-Only role?
The Chat-Only role is a feature included within the Enterprise plan structure. For specific details on Enterprise pricing and how user seats, including Chat-Only roles, are factored into your subscription, please contact our Sales team.
What’s the difference between public and private deployments?
Public deployments can be accessed by anyone who has access to the page—no login required. Private deployments, on the other hand, require users to log into the CustomGPT.ai system before they can interact with the AI.
How does authentication work for embedded AI agents?
If a user isn’t logged into CustomGPT.ai, they won’t be able to chat. Instead, they’ll see a prompt with a button that takes them to the login page. Once authenticated, they’re redirected back to the embedded agent.
Can I control who has access to each agent?
Not yet—but this feature is on our roadmap. For now, all authenticated team members can access any private agent.
Do users need a CustomGPT.ai account to access private deployments?
Yes. Only logged-in users with valid CustomGPT.ai accounts can use private embedded agents.
What happens if someone accesses the page with an embedded agent but isn’t authorized?
They’ll be shown a login screen instead of the chat interface. Once they log in, they’ll be redirected back to the page.
Is Single Sign-On (SSO) supported for privately deployed agents?
Yes. If your organization uses SSO, team members can authenticate using your existing identity provider.
How do I embed a private agent on our internal site or wiki?
It’s easy—just copy and paste the provided embed code snippet, just like you would with any regular agent.
Can I deploy the same agent in multiple places?
Yes. You can use the same embed code across different pages, tools, or sites.
Do I need a developer to deploy the agent, or is it no-code?
No developer needed—embedding is fully no-code. Just copy the code snippet and paste it where you want the agent to appear.
Can I customize the look and feel of the agent to match our brand?
Yes. You can customize the appearance to align with your company’s branding.
What does the login experience look like for team members accessing an embedded agent?
Users will see a button to log in. Clicking it takes them to CustomGPT.ai, where they authenticate. They’re then automatically returned to the page, ready to chat.
Will agents remember each user’s chat history?
Yes. Each user’s chat history is saved—though they’ll need to visit the CustomGPT.ai app to view it.
How can users see their chat history?
Team members can log into the CustomGPT.ai app, navigate to the relevant agent, and view all their past conversations.
Can team members access the same agents both via embed and inside the CustomGPT.ai platform?
Yes. The same agent is accessible both through the embed and directly on the platform.
Is data shared in private agent chats still protected under our enterprise security policies?
Absolutely. All data is handled in accordance with your enterprise’s security protocols and CustomGPT.ai’s compliance standards.
Can we audit who accessed and used each private agent?
Yes. Admins can see full usage logs and insights for each private agent.
Do private agents respect all data access and model restrictions set by admins?
Yes. All permissions, data scopes, and model configurations are enforced consistently—even in embedded environments.
Can I create different agents for different departments (e.g. HR, Sales, Legal)?
Yes. You can build and deploy any number of AI agents, each tailored to the needs of a specific team or use case.
Can agents access different datasets or knowledge bases based on the deployment?
Not yet—but this feature is on the roadmap. For now, all agents draw from their configured data regardless of where they’re deployed.
What is SSO (Single Sign-On)?
SSO is a user authentication process that allows a user to access multiple applications with one set of login credentials (such as username and password).
This simplifies the login process by reducing the number of passwords users need to manage.
How do I set up SSO for my team in CustomGPT.ai?
Setting up SSO is straightforward. Navigate to the My Profile page in the CustomGPT.ai app dashboard, select ‘Single Sign On’, and follow the instructions for SSO integration. For detailed guidance, our support team is ready to assist you every step of the way. For more details, please check our user guide.
Which identity providers (IdPs) are supported by CustomGPT.ai for SSO?
CustomGPT.ai supports a wide range of identity providers (IdPs) for Single Sign-On (SSO), accommodating various enterprise needs. While our system is compatible with any IdP that adheres to standard SSO protocols, we currently offer detailed setup guides for four major IdPs: Google Workspace, Azure, Okta, and PingOne.
What are the benefits of using SSO with CustomGPT.ai?
Using SSO can enhance security by minimizing the number of attack vectors, simplify the login process for your team members, and reduce the burden of password management. It also ensures that access management can be centrally controlled through your identity provider.
Is SSO available to all CustomGPT.ai users?
Single Sign-On (SSO) functionality is an exclusive feature available only to our enterprise customers. This restriction is in place because SSO integration often involves complex setups that are typically necessary for larger organizations with advanced security and workflow integration needs.
Smaller teams and individual users can use standard authentication methods provided by CustomGPT.ai. If you are interested in upgrading to an enterprise plan to avail of SSO and other advanced features, please contact our sales team for more information.
What happens if our IdP service is down? How will this affect logging into CustomGPT.ai?
In the unlikely event of an IdP service disruption, users might experience login issues. In such cases, please get in touch with our support team.
How do I troubleshoot issues related to SSO login?
If you encounter issues with SSO login, please check the following:
Ensure that the SSO configuration details are correctly entered.
Verify that your IdP service is operational.
Contact your IdP support for specific errors related to authentication.
If issues persist, contact CustomGPT.ai support for further assistance.
Bring AI to your entire organization, securely and at scale.
Empower every team with powerful, custom AI agents — built for collaboration, compliance, and control.
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