Generative AI isn’t ready to “go it alone,” and it’s becoming evident that effective human-machine collaboration will achieve far greater results and revenue impacts. Customer experience is arguably generative AI’s most affected operational area. It’s estimated that up to 30% […]
Selecting the appropriate chatbot development platform is crucial due to the diverse functionalities offered by different platforms, ranging from basic rule-based bots to advanced AI-powered bots. An ideal platform should not only seamlessly integrate with your current systems and applications […]
Lemonade’s founders started the company believing AI could provide insurance services more efficiently and accurately than humans. In June 2023, the company’s chatbot, AI Jim, settled a claim within two seconds. McKinsey describes AI’s impact on the insurance industry as […]
Our previous blog post covered the concepts of Retrieval-Augmented Generation (RAG) and its variant, Corrective Retrieval-Augmented Generation (CRAG). Today, we’re taking a closer look at the mechanics of RAG, particularly its implementation alongside Large Language Models (LLMs) and its significant […]
Remember Lycos? AskJeeves? Or using Yahoo search before Google launched in 1998? Some of us do! The search engine results page (SERP) has dominated our desire for fast answers, shopping, research, and even medical advice for 25 years. Then, in […]
Boston, Massachusetts – December 7th 2023. We are thrilled to announce a monumental achievement for CustomGPT.ai, our pioneering no-code custom chatbot building platform: being named as one of the “Top 10 Emerging Leaders in Generative AI” by GAI Insights, the […]
At Microsoft’s recent Ignite event, Nvidia CEO Jensen Huang made a striking statement about the future of technology. “Generative AI is the most significant platform transition in the history of computing,” declared Huang. With a bold vision, he proclaimed that […]
Well – it’s time to take this AI thing and start putting it to work for real business use cases and ROI, right? You are not alone — the deployment of AI systems like CustomGPT has begun and early adopters […]
