Your bot should hand off to a human agent as soon as it can’t confidently resolve the issue, or when the topic is high-stakes (refunds, account access, legal/privacy), the customer is upset, or the bot is looping. Set explicit triggers, […]
Claude Code is 4.2x faster & 3.2x cheaper with CustomGPT.ai plugin. See the report →
Your bot should hand off to a human agent as soon as it can’t confidently resolve the issue, or when the topic is high-stakes (refunds, account access, legal/privacy), the customer is upset, or the bot is looping. Set explicit triggers, […]