For AI Integrations towards saas support, connect one authoritative knowledge source, then deploy a single customer-facing entry point (docs/help center widget). Next, add escalation + routing automation so unresolved requests reach humans with context. After that, expand to internal team […]
I’ve been heads-down with our engineering team for the past few weeks working on something that should make life a lot easier for developers in the OpenAI ecosystem. Today, we’re announcing our RAG API is OpenAI compatible. This new feature […]
Just imagine this: You drop a bunch of files into a Google Drive folder and then you instantly get a custom chatbot for Google Drive that knows everything about your files and gives you answers to your complicated questions. And […]
Just imagine this: You drop a bunch of files into a SharePoint folder and then you instantly get a custom chatbot for SharePoint that knows everything about your files and gives you answers to your complicated questions. And best of […]
In our previous article, we talked about making chatbot conversations more interesting by adding information from other sources using the CustomGPT.ai API. Now we will explore how to enhance conversational experiences by leveraging external data with the CustomGPT.ai SDK. While […]
Businesses nowadays are increasingly relying on chatbots to engage with customers and offer support anytime, anywhere. But to make these chatbots helpful, they should be able to gather information from external data sources. With CustomGPT.ai RAG API and SDK toolkit, […]
In this series of articles on the CustomGPT.ai SDK, we’ve explored various aspects of seamlessly integrating custom chatbots into applications. Today, we will perform another operation: streaming responses with the CustomGPT.ai RAG API and SDK. Streaming offer a dynamic way […]
RSS (Really Simple Syndication) feeds and Generative Pre-trained Transformers (GPT) are two technologies revolutionizing the way we access and process information. RSS feeds allow users to automatically receive updates from their favorite websites without visiting them, using a feed reader […]
Imagine you’re climbing a mountain, the peak representing the ultimate user experience for your Zen Cart site. It’s a challenging climb, but you’re not alone. You have a powerful ally, Custom GPT, ready to transform your site into an engaging, […]
Imagine you’re at the peak of a mountain, the view is breathtaking, but the journey there was anything but easy. This is how managing customer support can feel. You aim to provide top-notch service, but the path is filled with […]
