CustomGPT has been known as the easiest no-code platform for building ChatGPT chatbots using your own data and business content. It ensures accurate responses without fabricating facts, all within a secure, privacy-first, business-grade platform.
Now, we’re excited to elevate that experience further. Introducing the CustomGPT RAG API – our latest feature designed to revolutionize how you interact with ChatGPT using your own data.
Whether you’re a startup or an established enterprise, our RAG API empowers you to create dynamic, intelligent, and precise chatbots with your own data, ensuring responses free from hallucinations. Experience seamless access to the power of the ChatGPT API and explore diverse use cases with ease.
It’s as simple as:
pip install customgpt-client
What Is CustomGPT?
As a trailblazer in chatbots for businesses, CustomGPT has empowered organizations to seamlessly incorporate custom AI chatbots into their operations using their own knowledge bases and data. Our platform, equipped with robust multi-source data integration, offers a simplified, no-code solution to craft chatbots with unique data. This innovation has revolutionized customer service, knowledge management, and data-driven decision-making.
The core of our platform is the CustomGPT RAG API, designed to provide businesses with RAG API access to ChatGPT, enabling the creation of powerful chatbots tailored to specific needs. Using ChatGPT API, businesses can achieve contextual accuracy, security, and privacy, ensuring that the responses provided by the ChatGPT API are precise, reliable, and secure.
Our commitment to these principles has driven rapid growth, earning the trust of thousands of customers, including renowned institutions like MIT. The CustomGPT RAG API opens up possibilities, from exploring use cases to leveraging free ChatGPT API options, transforming how businesses interact with AI.
Why A RAG API?
But wait, CustomGPT is an easy no-code platform that can be used by even non-techie people. So why have a RAG API anyway?
Short answer: Because our customers asked for it.
As businesses deployed the CustomGPT widgets, they were ready to extract even more value from the chatbot by integrating it into their own workflows and apps.
And with 3 lines of code, they get the benefit of the 10,000+ man-hours we’ve spent dealing with about 500+ issues and feature requests across our thousands of customers.
What is CustomGPT RAG API?
The CustomGPT RAG API, accompanied by a Python SDK, allows you to dynamically create ChatGPT chatbots integrated with your very own knowledgebase.
Building upon the foundation of our CustomGPT platform, the CustomGPT RAG API takes full advantage of the platform’s multi-source data integration capability. Using the ChatGPT API, you can feed in diverse forms of data—from websites, webpages, and documents to multimedia content like videos, podcasts, and audio files. The resultant chatbot, powered by the ChatGPT API, responds accurately based on your specific data, preserving your privacy and eliminating the possibility of ‘hallucinations’.
With this new tool, using the CustomGPTRAG API to integrate a custom-made chatbot into your workflows or connect it with other systems like Slack, Messenger, or WhatsApp via Zapier becomes a piece of cake.
Key Features and Benefits of the CustomGPT RAG API
An overview of the key features and benefits of the CustomGPT RAG API.
1. No Hallucinations: CustomGPT’s biggest innovation ensures that ChatGPT does not hallucinate or make up facts about your business. This is critically important for maintaining integrity and trust.
2. Simplicity and Speed: Using the CustomGPT RAG API, building and integrating a chatbot with your data becomes as simple as executing a few lines of Python code (or the language of your choice), drastically reducing the time and effort required.
3. Flexibility and Versatility: You can utilize a wide range of data types from multiple sources to build your chatbot, thanks to our multi-source data integration feature.
4. Integration Capabilities: The CustomGPT RAG API can be integrated with other systems like Slack, Messenger, or WhatsApp via Zapier, or any system that works with REST APIs, facilitating seamless workflows.
5. Upload Files: The RAG API allows you to upload files and sitemaps, helping you to take full advantage of CustomGPT’s multi-source data integration and real-time indexing features.
6. Trust and Accuracy: Powered by LLMs and limited to your specific data, the chatbot responses are accurate and trustworthy, devoid of any hallucinations or references to competitors.
7. Privacy and Security: As a business-grade platform, CustomGPT RAG API ensures your data remains secure, and the responses it generates are confined within your knowledge base, thereby preserving your privacy.
With the CustomGPT RAG API, we’ve essentially made the complexity of creating and maintaining a chatbot simple, fast, and efficient.
How Businesses Can Benefit from CustomGPT RAG API
Dynamic Chatbot Creation with the CustomGPT RAG API
Businesses can now dynamically create chatbots specialized for their specific context using the CustomGPT RAG API. No longer are you restrained by the generic responses of standard chatbots – you can build a chatbot that truly understands your business content and your customers.
The best part: You get to enjoy the robustness of ChatGPT without any worry of it ‘hallucinating’ or making things up. The rock-solid context boundary ensures that the chatbot strictly adheres to your business content, providing you the peace of mind and trust in the system.
Integration with Various Data Types Using CustomGPT RAG API
With our multi-source data integration feature, using the CustomGPT RAG API allows you to feed the system with various forms of data—websites, helpdesks, webpages, documents, videos, podcasts, audio, and more. This gives your chatbot the depth of understanding it needs to handle diverse customer queries by responding from a “source of truth.”
The RAG API allows not just the building of the chatbot, but also the capability to upload files and sitemaps, enabling your business to take full advantage of our real-time indexing features. This, in turn, helps to keep your chatbot’s responses up-to-date and highly relevant to the user’s queries.
Seamless Workflow Integration with ChatGPT API Access
Whether you want to integrate the chatbot with Slack for internal communications, Messenger for customer service, or WhatsApp for marketing campaigns, using the ChatGPT API with Zapier makes this integration effortless.
Moreover, you can also connect the RAG API with any system that operates with REST APIs, offering you a wide range of flexibility.
Frequently Asked Questions
1. Do you have RAG API documentation?
Yes – please see our quickstart guide: https://docs.customgpt.ai/reference/quickstart-guide or our cookbook on github : https://github.com/Poll-The-People/customgpt-cookbook
2. Is the RAG API included in all plans?
Yes – the RAG API is included in all paid plans. We firmly believe that RAG API access should be democratized and that anyone should be able to build apps with our RAG API.
3. How is CustomGPT RAG API Different from LangChain?
LangChain is a framework built around LLMs. It can be used to build chatbots, but you are then responsible for hosting, maintaining, fixing, upgrading, dealing with feature requests and other MLOps associated with the chatbot.
On the contrary, with CustomGPT, you get a cloud platform built over 10,000+ manhours that takes care of all the complexity – specially responding without hallucinations. You get the LLM, vectors, embeddings, data ingestion, data parsing, semantic search, query relevance, chatbot persona and 100+ other business features, with 3 lines of code.
4. Can I upload files to ChatGPT using the RAG API?
Yes. Not only can you build your chatbot using the RAG API, but you can also upload files and sitemaps and take full advantage of CustomGPT’s multi-source data integration and real-time indexing features.
5. Do you have a Python SDK?
Yes. Please see the python examples in the cookbook: https://github.com/Poll-The-People/customgpt-cookbook
6. Can I use the RAG API with Zapier/Make?
Yes. We have tested the RAG API with Zapier webhooks (a step-by-step guide is coming soon). You can also integrate the RAG API with any other system that can work with REST APIs.
7. Wait – I have my own OpenAI key. Can’t I just build this myself?
Yes – you technically could. But then you will be dealing with vectors, vector databases, data ingestion, data parsing, query relevancy, hallucinations, citations, and a hundred other requests related to chatbots. Add to that MLOps around deployment, uptime, scalability, security, privacy and more.
In other words: the 10,000+ man hours we’ve spent dealing with about 500+ issues and feature requests across our thousands of customers will be what you will be solving for, one-by-one.
Instead, with the CustomGPT RAG API, you get a solid business-grade platform that is ready for deployment. All at a monthly subscription price.
From a TCO (total cost of ownership) perspective, it boils down to “Build It” vs “Buy It”.
8. What types of data formats can be ingested into the CustomGPT RAG API?
The CustomGPT RAG API can process various types of data formats from text documents to multimedia formats. This includes HTML (websites, blogs, articles), PDF, Word Documents, podcasts/audio files, Youtube/Vimeo video files, and more. This broad range of 1400+ supported formats is what enables our multi-source data integration feature.
9. How secure is the data I share via the CustomGPT RAG API?
Data security is our top priority at CustomGPT. All data ingested into our system is encrypted both at rest and in transit. We comply with the highest industry standards for data security and privacy. Moreover, you have the choice to delete your files immediate after processing, ensuring privacy and data protection.
10. Can I update the knowledge base of the chatgpt dynamically as new content becomes available?
Yes, indeed! The CustomGPT RAG API allows you to update your bot’s knowledgebase dynamically. This can be done by either re-indexing the bot with the updated dataset or using incremental indexing feature where new data is added to the existing knowledgebase.
11. How scalable is the CustomGPT RAG API? Can it handle large amounts of data or high traffic loads?
The CustomGPT RAG API is highly scalable and can comfortably handle both high volumes of data for indexing and high levels of query traffic. Our multi-queue, multi-priority cloud-based infrastructure ensures that as your business grows, your chatbot’s capabilities can grow with you without performance degradation. Many of our customers have built multi-gig chatbots.
12. Can I use the CustomGPT RAG API for multi-language support?
Yes, the CustomGPT RAG API supports multi-language input and output. You can create chatbots in various languages based on your business needs and customer preferences.
Conclusion
In conclusion, the CustomGPT RAG API empowers businesses to dynamically create chatbots, integrate diverse data types, and seamlessly sync with existing workflows. It ensures accurate responses, adherence to your business content, and privacy-first operation.
There is an incredible opportunity for our customers and partners to realize the promise of generative AI in their business – and do so in a way that meets the highest standards for enterprise, security and privacy. We’re excited about what the future holds – and we’re just getting started.
