Deploying CustomGPT.ai involves selecting from several options, each tailored to meet specific business needs and goals.
Each deployment strategy comes with straightforward steps to ensure easy implementation, allowing you to tailor the interaction according to your business needs and customer expectations.
In this blog, we’ll explore why one deployment method may be preferred over another, and provide guidance on how to implement them effectively.
Deployment Options for CustomGPT.ai
CustomGPT.ai offers versatile deployment options to suit various business needs. Whether aiming to enhance customer engagement, secure sensitive data, or integrate with existing systems, each option provides unique benefits. Here are the main deployment options available:
- Share Via Link
- Embed onto a Web Page
- LiveChat
- Chat Window
- Search Generative Experiences (SGE)
- REST API & SDK
Let’s get into each one in detail!
Option #1: Share link deployment
This deployment option is ideal for technical support and complex product inquiries. It offers self-service support for detailed inquiries through a dedicated distraction-free interface, creating an immersive environment for focused assistance.
Here’s how to use it.
- First sign up for CustomGPT.ai
- Navigate to your CustomGPT.ai dashboard.
- Click the Project Settings icon.
- By default, you will be redirected to the Project tab, click the Sharing tab.
- In the “Sharing” tab, you’ll find two options: “Private Sharing” and “Public Sharing”.
Public Access Deployment: This deployment makes CustomGPT.ai available to the general public, perfect for businesses aiming for wide engagement and exceptional customer service. It provides immediate support and information, crucial for improving customer satisfaction and extending your reach.
Private Access Deployment: This option limits the chatbot to internal users or specific external users, ensuring sensitive information remains secure and private. It’s suitable for managing confidential interactions within a controlled group.
- Slide the Enable Share Page to the right to enable Public Sharing.
Note: Once the sharing option has been enabled, embedding and live chat will also be enabled.
- The Link will be visible under the Public Sharing section after you enable the sharing option.
Option #2: Embed Deployment options
The best applications are on product pages, checkout pages, and FAQ sections. To put your bot on your website or helpdesk, follow the steps below:
- Navigate to your CustomGPT.ai dashboard.
- Select a project you want to customize, and click the Project Settings icon.
- By default, you will be redirected to the Project tab, click the Sharing tab.
- Click the Embed button.
- Slide the Enable Embed to the right to enable the embed feature.
- The HTML script will be visible to embed on your website. You can also adjust the size of the AI agent.
Watch the demo here:
Option #3: LiveChat deployment
This deployment option is designed to meet the needs of various industries, including e-commerce, travel and hospitality, tech support, healthcare, and finance. It offers rapid assistance and swift responses, making it ideal for sectors like e-commerce where customers expect immediate support during sales or promotions.
To put your agent on your website live chat or helpdesk, follow the steps below:
- Navigate to your CustomGPT.ai Dashboard.
- Under “My Projects”, click on the “Project Settings” icon.
- By default, you will be redirected to the Project tab, click the Sharing tab.
- Click the “Live Chat” button.
- Slide the Enable Live Chat to the right to enable the embed feature.
- The HTML script will be visible to embed on your live chat. You can also adjust the size of the AI Agent.
Watch the demo here:
Option #4: Chat window deployment
This feature is ideal for website owners, digital marketers, customer service managers, web developers, and e-commerce businesses. It is designed to streamline interactions with customers and provide innovative engagement without disrupting existing setups.
Here’s how to do it;
- Navigate to your CustomGPT.ai Dashboard.
- Under “My Projects”, click on the “Project Settings” icon.
- By default, you will be redirected to the Project tab, click the Sharing tab.
- Click the “Chat window” button.
- Slide the Copy Code to the right to enable the embed feature. The HTML script will be visible to embed on your Chat Window. You can also adjust the Text of your Button Agent.
You can also adjust the Text of your Button.
Option #5: Search Generative Experience (SGE)
The Search Generative Experience (SGE) enhances website searches by providing faster, richer, and more engaging interactions. Ideal for sites with extensive content libraries, such as blogs and help centers, SGE offers immediate, context-rich answers that improve search relevance and user experience.
By delivering personalized responses with links and citations, SGE saves visitors from sifting through multiple results, enhancing satisfaction. Users gain quick access to detailed information like articles and product pages, making each search interaction more comprehensive and efficient.
Here’s how to use it.
- Navigate to your CustomGPT.ai Dashboard.
- Under “My Projects”, click on the “Project Settings” icon.
- Click the “Sharing tab” available in the top menu bar of your project settings.
- Click on “Search Generative Experience” to embed the bot on your search results page.
This feature allows the bot to automatically detect search terms and provide relevant responses, improving the search experience with AI-driven interactions.
- Insert the following code in your website’s section, ideally just before your search results, to render the chatbot and generated responses:
- Customize Bot Appearance: Enable “Advanced Setting”.
Customize your bot’s height, prefilled prompt, and other visual elements.
- Save the Changes
Customize the appearance to fit the aesthetics of your website and the needs of your users and click on “Save”
Watch the demo here:
Option #6: Full REST API & SDK
The API access option allows for seamless integration of CustomGPT.ai with your existing business systems, enhancing both functionality and operational efficiency. This is suitable for businesses requiring high customization or needing to automate interactions across various platforms, such as CRM systems.
To seamlessly incorporate your CustomGPT.ai AI Agent into any environment using the API key, follow the steps outlined below:
- Navigate to your CustomGPT.ai dashboard.
- Click the Project Settings button.
- By default, you will be redirected to the Project tab, click the Sharing tab.
- Click the API button to proceed.
- Slide the Create API Key to the create the API key.
- Enter name for your API key.
- The API Key will be generated
Streamlining Deployment for Optimal Performance
Deploying CustomGPT.ai is an essential strategy for any business looking to enhance interaction and efficiency through artificial intelligence. With a range of deployment options tailored to meet specific needs—from enhancing customer engagement and securing sensitive data to integrating with existing systems—each option is designed to maximize the potential of CustomGPT.ai within your operational framework. To see how CustomGPT.ai can transform your business operations firsthand, check out our free trial today.