Best Practices for Deploying CustomGPT.ai: Tailored Solutions for Your Business Needs

Deploying CustomGPT.ai involves selecting from several options, each tailored to meet specific business needs and goals. 

Each deployment strategy comes with straightforward steps to ensure easy implementation, allowing you to tailor the interaction according to your business needs and customer expectations. 

In this blog, we’ll explore why one deployment method may be preferred over another, and provide guidance on how to implement them effectively.

Deployment Options for CustomGPT.ai

CustomGPT.ai offers versatile deployment options to suit various business needs. Whether aiming to enhance customer engagement, secure sensitive data, or integrate with existing systems, each option provides unique benefits. Here are the main deployment options available:

1. Share Via Link
2. Embed onto a Web Page
3. LiveChat
4. Website Copilot
5. Search Generative Experiences (SGE)
6. REST API & SDK

Let’s get into each one in detail!

Option #1: Share link deployment

This deployment option is ideal for technical support and complex product inquiries. It offers self-service support for detailed inquiries through a dedicated distraction-free interface, creating an immersive environment for focused assistance. 

Here’s how to use it.

1. First sign up for CustomGPT.ai
2. Navigate to your CustomGPT.ai dashboard.
3. Click on the Deploy icon.

3. By default, you will be redirected to the Sharing tab.

4. In the “Sharing” tab, you’ll find option: “Make Public”.

Public Access Deployment: This deployment makes CustomGPT.ai available to the general public, perfect for businesses aiming for wide engagement and exceptional customer service. It provides immediate support and information, crucial for improving customer satisfaction and extending your reach.

Private Access Deployment: This option limits the chatbot to internal users or specific external users, ensuring sensitive information remains secure and private. It’s suitable for managing confidential interactions within a controlled group.

Note: Once the sharing option has been enabled, embedding and live chat will also be enabled.

Option #2: Embed Deployment options

The best applications are on product pages, checkout pages, and FAQ sections. To put your bot on your website or helpdesk, follow the steps below:

1. Navigate to your CustomGPT.ai dashboard.
2. Select an agent you want to customize, and click the Deploy icon.

3. By default, you will be redirected to the Sharing tab.

4. Click the Embed button.

5. The HTML script will be visible to embed on your website.

6. You can also adjust the size of the AI agent.

Watch the demo here:

Option #3: LiveChat deployment

This deployment option is designed to meet the needs of various industries, including e-commerce, travel and hospitality, tech support, healthcare, and finance. It offers rapid assistance and swift responses, making it ideal for sectors like e-commerce where customers expect immediate support during sales or promotions. 

To put your agent on your website live chat or helpdesk, follow the steps below:

1. Navigate to your CustomGPT.ai Dashboard.
2. Under “My Agents”, click on the “Deploy” icon.

3. By default, you will be redirected to the Sharing tab.

4. Click the “Live Chat” button.

5. The HTML script will be visible to embed on your live chat.

6. You can also adjust the size of the AI Agent.

Watch the demo here:

Option #4: Website Copilot

Website Copilot is a modern, large window deployment that provides a balance between visibility and user control over the interaction, allowing for deep dives into conversations when the user is ready.

Visually it looks exactly like Live Chat window mode with one significant difference – instead of the icon in the bottom right corner of the screen, Copilot can be added to any HTML element. In this article we will show you how to add Copilot-enabled button to your website.

To put your agent on your website live chat or helpdesk, follow the steps below:

1. Navigate to your CustomGPT.ai Dashboard.
2. Under “My Agents”, click on the “Deploy” icon.

3. Click the “Advanced tab” available in the top menu bar of your project settings.

4. You can deploy Website Copilot in two ways:

• Using the “Deploy Website Copilot with CustomGPT.ai” Button

Start by adding this code at the end of your webpage’s <body> section.

Then, insert the provided code snippet anywhere on your page where you want the button to appear. When a user clicks on the button, Website Copilot will open.

• Deploying Website Copilot on Any HTML Element

First, add the required script at the end of your webpage’s <body> section.

Then, add the designated attribute to any HTML element you want to serve as the trigger. When a user clicks on that element, Website Copilot will launch

5. Customize Bot Appearance: Enable “Advanced Setting”.

Option #5: Search Generative Experience (SGE)

The Search Generative Experience (SGE) enhances website searches by providing faster, richer, and more engaging interactions. Ideal for sites with extensive content libraries, such as blogs and help centers, SGE offers immediate, context-rich answers that improve search relevance and user experience.

By delivering personalized responses with links and citations, SGE saves visitors from sifting through multiple results, enhancing satisfaction. Users gain quick access to detailed information like articles and product pages, making each search interaction more comprehensive and efficient.  

Here’s how to use it.

1. Navigate to your CustomGPT.ai Dashboard.
2. Under “My Agents”, click on the “Deploy” icon.

3. Click the “Advanced tab” available in the top menu bar of your project settings.

4. Click on “Search Generative Experience” to embed the bot on your search results page.

This feature allows the bot to automatically detect search terms and provide relevant responses, improving the search experience with AI-driven interactions.

5. Insert the following code in your website’s section, ideally just before your search results, to render the chatbot and generated responses:

6. Customize Bot Appearance: Enable “Advanced Setting”.

Watch the demo here:

Option #6: Full REST API & SDK

The API access option allows for seamless integration of CustomGPT.ai with your existing business systems, enhancing both functionality and operational efficiency. This is suitable for businesses requiring high customization or needing to automate interactions across various platforms, such as CRM systems.

To seamlessly incorporate your CustomGPT.ai AI Agent into any environment using the API key, follow the steps outlined below:

1. Navigate to your CustomGPT.ai dashboard. Under “My Agents”, click on the “Deploy” icon.

2. By default, you will be redirected to the Sharing tab.

3. Click the API button to proceed. Create API Key to the create the API key.

4. Enter name for your API key.

7. The API Key will be generated

Streamlining Deployment for Optimal Performance

Deploying CustomGPT.ai is an essential strategy for any business looking to enhance interaction and efficiency through artificial intelligence. With a range of deployment options tailored to meet specific needs—from enhancing customer engagement and securing sensitive data to integrating with existing systems—each option is designed to maximize the potential of CustomGPT.ai within your operational framework. To see how CustomGPT.ai can transform your business operations firsthand, check out our free trial today.