Today we are ecstatic to launch CustomGPT.ai’s Search Generative Experience (SGE) to revolutionize website search for our customers. With this launch, CustomGPT.ai bring the power of custom AI search for your website with this no-code, intuitive and context-aware search capability.
We are proud to launch this groundbreaking new feature and deployment option for our custom GPT chatbots! SGE can understand natural language search queries entered on a website and generate conversational AI results based on those terms and using your unique business data.
Just think of it as : Google or Perplexity Search Generative Experience — but for your website AND with your website and business content. Enterprise Search meets Generative AI.
Enriching the Website Search Experience
Search Generative Experience makes website searches richer, faster, and more engaging for customers and visitors. It provides comprehensive responses to website visitors’ queries and means they don’t have to sift through multiple search results.
Website users benefit from immediate, relevant responses saving valuable time and enhancing satisfaction. Because the chatbot provides links and citations with its responses, website visitors can access more detailed information such as articles and product pages, should they require.
As with any CustomGPT.ai chatbot, responses are drawn only from the data uploaded to the bot, including the website sitemap, and are delivered based on its Persona customization mitigating the risk of hallucinations or falsifications that occur with large language models (LLM) that don’t use RAG technology.
Search Generative Experience responses, therefore, are not only relevant but very specific only to your business as well as being more accurate. This provides a much better customer experience and better relevancy of results over traditional blue links.
Available Immediately to CustomGPT.ai Customers
Search Generative Experience significantly strengthens CustomGPT.ai’s already substantial and highly-ranked product offerings, but most importantly, it elevates our customer’s website and chatbot capabilities.
The feature integrates directly into a search results page and works by intercepting search parameters from the URL of a website. It identifies parameters such as “?s=search term” and generates results based on that term using the context of your business. These results and their sources are then displayed ahead of regular search results.
Implementing CustomGPT.ai’s Search Generative Experience
Like all of CustomGPT.ai’s features and setup, implementing a Search-Generative Experience requires zero coding knowledge. CustomGPT.ai users simply need to copy the code snippet available in their chatbot’s settings and add it to their web page or CMS template on their website’s search results page, where the Search-Generative Experience is to be displayed.
How to add Search Generative Experience to your CustomGPT.ai chatbot
- Sign in to your CustomGPT Dashboard
- Navigate to “Project Settings” in “My Projects”
- Select the “Sharing” tab in the top menu bar of your project settings
- Select “Search Generative Experience” from the menu on the left
- Toggle enable Search Generative Experience into the active position
- Copy the code displayed into the <body> section of the page on your website where you want the Search Generative Experience responses to display, usually accessible via your website builder or CMS.
To customize your chatbot’s appearance on your website, enable “Advanced Settings,” where you can customize your bot’s height, prefilled prompt, and other visual elements, and then “Save Changes.”
Available Support from CustomGPT.ai
Our user guide provides step-by-step instructions on how to implement the feature, and our support team is always available to assist you with any queries or issues you may encounter.
The CustomGPT.ai Search Generative Experience deployment follows on the heels of last week’s security and accessibility updates SOC 2 compliance for data security and Single Sign-On (SSO) authentication.
If you’re not already creating GPT powered AI chatbots and assistants with your own data and CustomGPT.ai, we recently launched a 7-day free trial which means there’s nothing stopping you from giving our zero-code, business-grade platform a try!
Frequently Asked Questions
What is the Search Generative Experience feature?
The Search Generative Experience feature is a new deployment option for our chatbot that integrates directly onto your search results page. It enhances the functionality of your website’s search feature by providing more interactive and efficient search results. This feature is designed to improve the user experience by providing immediate, comprehensive responses to search queries.
Who has access to the Search Generative Experience feature?
The Search Generative Experience feature is accessible to all our users. We believe in providing all our customers with the most innovative and efficient tools to enhance their website’s functionality and user experience.
How does the Search Generative Experience feature work?
The Search Generative Experience feature works by intercepting search parameters from the URL of your website. It identifies parameters such as “?s=search term” and generates results based on that term using the context of your business. These results, along with their sources, are then displayed ahead of regular search results, providing a more efficient and interactive search experience.
How can I implement the Search Generative Experience feature on my website?
Implementing the Search Generative Experience feature on your website is straightforward. You simply need to copy the provided code from your bot’s sharing page and add it to your website’s search results page where you want the Search Generative Experience to be displayed.
How will the Search Generative Experience feature improve the user experience on my website?
The Search Generative Experience feature will provide immediate, comprehensive responses to search queries, and eliminate the need for users to sift through multiple search results.
How does the Search Generative Experience feature compare to traditional search methods?
Compared to traditional search methods, the Search Generative Experience feature offers a more efficient search experience. Traditional search methods often require users to manually sift through multiple search results to find relevant information. With the Search Generative Experience feature, users receive immediate, comprehensive responses to their queries, saving them time and effort.
How does the Search Generative Experience feature compare to similar offerings from competitors like Google and Perplexity?
The Search Generative Experience feature stands out from similar offerings by competitors like Google and Perplexity by providing generative search results based on your business’s content material. This ensures that the search results are highly relevant and specific to your business, enhancing the overall search experience.
What support or training does CustomGPT.ai provide for implementing the Search Generative Experience feature?
Our user guide provides step-by-step instructions on how to implement the feature, and our support team is always available to assist you with any queries or issues you may encounter.
How will the Search Generative Experience feature be maintained and updated over time?
We plan to maintain and update the Search Generative Experience feature by closely monitoring industry developments and trends. This will enable us to continuously improve the feature and ensure it remains competitive and relevant to our customers’ needs.