With the scramble to integrate generative AI in businesses, CustomGPT.ai is here to be your enterprise solution. Built on the advanced large language models (LLMs), we offer a specialized AI chatbot solution that aligns with the intricate needs of businesses. Its design is centered on delivering reliability, practicality, and scalability with no coding needed.
CustomGPT.ai sets a new standard in AI communication with its anti-hallucination technology, ensuring accurate responses with citations from just your data. Security is a top priority, with GDPR compliance and extensive privacy controls to protect sensitive information.
The platform is also highly scalable and capable of handling growing knowledge bases and teams. This scalability, combined with multilingual abilities and diverse data source ingestion, makes CustomGPT.ai a versatile and reliable choice for all businesses seeking to enhance their engagement or efficiency.
CustomGPT.ai’s Platform Features
Introduction to CustomGPT.ai Capabilities:
CustomGPT.ai brings the power of advanced AI, specifically advanced LLMs, into the hands of businesses, enabling them to build custom chatbots that are intelligent and highly curated to their specific business context. Let’s cover a few of our key benefits.
Accuracy backed up by sources
CustomGPT.ai’s top appeal to enterprises is its anti-hallucination solution. For most companies, it is critical that the chatbot stays within the knowledge supplied by the business. You never want the chatbot talking about your competitors or answering questions outside of your brand’s knowledge base.
Along with anti-hallucination, CustomGPT.ai chatbots provide citations with every response to show the ground truth of generated responses. Having a chatbot that does not makeup facts and supports its answers with sources is a must for businesses.
Ingesting Diverse Data Sources:
CustomGPT.ai bots can ingest and process a wide array of data sources. This includes everything from business websites, internal helpdesks, and knowledge bases to various forms of public web content. Users can also leverage CustomGPT.ai to analyze and learn from multimedia content like YouTube videos, audio files, podcasts, and even voice recordings, thanks to its integration with OpenAI Whisper. This multifaceted data ingestion capability allows CustomGPT.ai to provide responses that are deeply aligned with the content that you choose for it to know.
Document Handling and OCR Capabilities:
Moreover, CustomGPT.ai excels in handling a broad spectrum of document formats. From PDFs and Office documents (Word, PowerPoint) to over 1400 other document types, the platform ensures that valuable information locked in these formats is accessible and usable. Additionally, its OCR (Optical Character Recognition) capabilities enable the indexing of text from images, scans, and faxes, further broadening the scope of information that can be utilized.
No code:
Companies can customize and deploy chatbots without writing a line of code. Write a custom persona using natural language to make your bot act the way you want. Seamlessly embed chatbots externally on your business website to enhance customer engagement or deploy internally behind your employee login. No code leads to faster deployment and ease of use for employees regardless of technical ability.
Conclusion:
With its comprehensive data processing capabilities, no code customization options, and hallucination-free responses, CustomGPT.ai stands as the solution for businesses looking to increase efficiency and decrease wasted time searching for answers.
Future Enhancements:
- SOC 2 Type 2 Certification (
Coming SoonNow Available!): SOC 2 Type 2 certification underscores CustomGPT.ai’s commitment to high standards of security, availability, and confidentiality. - Analytics Dashboard (
Coming SoonNow Available!): A sophisticated analytics dashboard is in the pipeline, promising insights into chatbot performance and user interactions, aiding in data-driven decision-making. - Automated Change Data Capture (
Coming SoonNow Available!): Auto-sync ingested websites and webpages so your chatbot stays up to date with no manual intervention. - Slack integration (Coming soon): Our native Slack integration will allow you to query your CustmGPT bots right from Slack. Contact us to join our Slack beta testing.
CustomGPT.ai Enterprise the Scalable and Secure AI Solution for Your Business
Why go with CustomGPT.ai Enterprise?
For businesses that need a bit more security or capacity beyond the premium package … CustomGPT.ai enterprise is designed to provide a scalable, secure, and comprehensive AI chatbot solution. Our platform is tailored to meet the growing demands of modern enterprises.
Uncompromised Security for Enterprise Needs
CustomGPT.ai places a high premium on data privacy and security. At CustomGPT.ai, we understand the value of your data and the trust you place in us to protect it. That’s why we’ve implemented stringent measures to secure your data, including SOC 2 Type 2 certification, securely storing uploaded data and not using any user data for training models.
Commitment to Data Privacy:
No Data Used for Training Models: CustomGPT.ai adheres to a strict policy where no data from any level of customer interaction is used to train OpenAI’s models. This ensures the absolute privacy and confidentiality of all customer data.
Cloud-Hosted Data Storage: Utilizing secure and reliable cloud services, CustomGPT.ai uses AWS and Pinecone for data storage. These provide a secure environment for storing and managing enterprise data.
Read more on our private policy here.
Enhanced Security Assurances:
Microsoft Azure Open AI API: This option enhances security, offering an additional layer of protection and compliance supported by Microsoft’s enterprise-grade security standards.
DPA and GDPR: CustomGPT.ai complies with the General Data Protection Regulation (GDPR). Enterprise customers can also enter a Data Processing Agreement (DPA) with CustomGPT.ai.
Conclusion:
CustomGPT.ai’s commitment to data privacy makes it an ideal solution for enterprises concerned about data security within the new world of LLMs and AI. CustomGPT.ai’s stringent security policies are designed to cater to the specific needs of modern businesses, ensuring peace of mind and a secure AI experience.
Section 3: CustomGPT.ai Enterprise Offerings
Is CustomGPT.ai Enterprise right for my business?
With CustomGPT.ai for Enterprise, you can always scale up and will be supported along the way. From data capacity to seats, CustomGPT.ai can grow as you do. Our team can help assess and onboard your company to be sure you are getting the most out of CustomGPT.ai. Once you are all set up, our customer support team will always be there to help.
Scalability Features:
Additional Seats Per Account: Accommodating team growth, CustomGPT.ai enables the addition of more user seats, facilitating collaboration and role-based management within the platform.
Additional Queries Per Month: CustomGPT.ai allows enterprises to scale their query capacity according to their needs, ensuring that businesses never run out of queries.
Additional Words Indexed Per Account: To cater to extensive knowledge bases, CustomGPT.ai offers the capability to increase the limit of indexed words, allowing for the aggregation of vast amounts of information.
Additional Pages Per Chatbot: Businesses can expand their chatbots’ knowledge with additional pages, allowing for more detailed and comprehensive customer interactions.
Additional Chatbots Per Account: Enterprises can deploy multiple chatbots across various departments or services, each tailored to specific functions or audience segments.
| Available Additions | Why Scale Up? |
| Seats (per account) | Accommodating team growth, CustomGPT.ai enables the addition of more user seats, facilitating collaboration and role-based management within the platform. |
| Queries (per month) | CustomGPT.ai allows enterprises to scale their query capacity according to their needs, ensuring that businesses never run out of queries. |
| Words Indexed (per account) | To cater to extensive knowledge bases, CustomGPT.ai offers the capability to increase the limit of indexed words, allowing for the aggregation of vast amounts of information. |
| Pages (per chatbot) | Businesses can expand their chatbots’ knowledge with additional pages, allowing for more detailed and comprehensive customer interactions. |
| Chatbots (per account) | Enterprises can deploy hundreds of chatbots across various departments or services, each tailored to specific functions or audience segments. |
Easy deployment:
As a no-code platform, CustomGPT.ai users can deploy without writing a line of code. With the option to deploy publicly or privately your chatbot can be accessible to the people you choose. No matter your technical abilities – CustomGPT.ai makes AI accessible to you.
Ultimate Support:
AI Assessment: Businesses can benefit from CustomGPT.ai’s AI assessment services to evaluate their current AI readiness and identify areas for improvement or expansion
Onboarding Services: CustomGPT.ai offers comprehensive onboarding, guiding enterprises through the setup and optimization of their AI solutions for maximum effectiveness.
Prioritized email and call support: Our customer success team is dedicated to making sure CustomGPT.ai customers have the best experience possible. With CustomGPT.ai Enterprise, you will have dedicated support from our team.
Conclusion:
CustomGPT.ai stands as a no-brainer AI solution for enterprises, blending scalability, security, and accuracy into a seamless package. Its ability to handle extensive data, adapt to growing business needs, and maintain the highest standards of data privacy and security makes it an invaluable asset for any business looking to harness the power of AI. With CustomGPT.ai, enterprises can empower their business with a platform that ensures accurate, reliable, and contextually relevant interactions, paving the way for smarter business decisions and enhanced customer experiences.
Please Contact Us to book a call for more information.
Frequently Asked Questions (FAQs)
How is CustomGPT.ai different from other AI chatbots or language models?
CustomGPT.ai is based on your business content. This results in trusted responses based on your business – not generic responses you would see in ChatGPT. CustomGPT.ai is powered by the advanced AI language models (LLMs), so you get the latest in AI technology. And since it has ingested your data, it can generate more accurate and relevant responses, without hallucinations – that is, making up facts. This enhances the overall performance and personalization, allowing your business to benefit from improved employee efficiency and customer experience. As AI technologies continue to advance, we will automatically include the latest AI technology in all CustomGPT.ai chatbots, so you can always benefit from the latest AI technology!
How does CustomGPT.ai ensure the security and privacy of our data?
We employ robust security measures, including GDPR compliance, Microsoft Azure OpenAI API, and a strict policy of not using customer data to train models. We also use secure cloud storage services like AWS and Pinecone.
Does CustomGPT.ai guarantee the confidentiality of my proprietary information?
Absolutely. CustomGPT.ai is built on strong privacy principles, ensuring that any information uploaded to a bot remains within that bot’s environment, not shared with other bots, even those in the same account. Please visit our security principles at https://customgpt.ai/security/
It’s important to note that your data will not be incorporated into OpenAI training sets. For more details, please see their announcement and data usage policy: https://openai.com/policies/api-data-usage-policies
Does CustomGPT.ai have a Data Processing Agreement (DPA), and what data is automatically collected from the user?
Yes, CustomGPT.ai operates under a DPA. As for data collection, CustomGPT.ai collects minimal user data required for service operation and improvement, in compliance with privacy laws and regulations. Detailed information can be found in our privacy policy: https://www.iubenda.com/privacy-policy/45263214
Can I get a DPA?
Customers on our Enterprise plan may complete our DPA Form to execute our Data Privacy Addendum. This agreement is only available for Enterprise customers. Non-enterprise customers are unable to enter into a DPA with CustomGPT.ai. Additionally, CustomGPT.ai cannot customize DPAs for individual cases.
How scalable is CustomGPT.ai for enterprises?
CustomGPT.ai is designed to be fully scalable, accommodating large knowledge bases and offering additional queries, words indexed, chatbots, pages, and seats as per enterprise needs.
Does CustomGPT.ai offer any onboarding or support services?
Yes, we can provide onboarding services and AI assessments to help you optimize your CustomGPT.ai implementation, along with prioritized call and email support.
How does pricing for an Enterprise plan work?
Enterprise contracts require an annual commitment with the option for monthly or annual payments. Please contact us for further pricing information.
