What an amazing year 2023 was! And 2024 has got off to a rocking start — with individuals and companies getting serious with AI.
As you know, we are committed to bringing you the No. 1 platform for building custom GPT chatbots with your own data.
And best of all: you can get started today — no coding or IT support needed. It’s so easy, non-technical people are building amazing chatbots with the no-code visual builder.
📌 So buckle up, let’s dive into our mega roundup:
Customer Success
1. Prototyping Package
For companies getting started with AI, we have created an easy “Prototyping Package” that includes support, hand-holding and best practices. (See Deck)
2. Free Tools
We are leading the way in customer education and free tools. Read up on Alden’s insightful Medium articles or see our vast library of free tools. (Hint: See this unique SEO article creation tool)
3. Enterprise Deployments
For companies who already finished their prototyping, we have created easy deployment blueprints and Enterprise packages – which include support, custom configurations and best practices. (See Deck)
4. For Agencies / Systems Integrators / Consultancies
If you are working on behalf of your clients, we have the support, blueprints, best-practices and sequences to help you make more money. Do contact us to drive more revenue.
5. Annual Packages
You can now buy our plans annually. Get a 10% discount and stop worrying about credit card failures or price increases.
6. Extra Discounts For Educational / Non-Profits
If you are an educational or non-profit institution, you get an additional 10% off (for a total of 20%) on annual plans. See announcement.
7. Case studies
Unlike AI hype, we have a huge library of actual case studies of deployments. Please see our customer success stories, most of which deployed with zero coding or IT support.
Product Improvements
1. CustomGPT.ai Monetization
We are excited to introduce an industry-first: a Generative AI solution that enables you to drive revenue from your knowledge and intelligence by creating and selling custom GPT chatbots with the latest custom ChatGPT 2.1 updates.
2. Zapier App
Zapier lets you connect CustomGPT.ai with thousands of the most popular apps, so you can automate your work and have more time for what matters most—no code required. Our newly improved CustomGPT.ai Zapier app lets you integrate data sources from 6000+ apps, extending how CustomGPT.ai works into the tools you already use. Now with support for Triggers and Actions.
3. Enhanced anti-hallucinations
We continue to improve our proprietary industry-leading #1 Stop ChatGPT From Making guide technology and have now battle-tested it across over 2000+ businesses. Get the full technical details.
4. Realtime Indexing
Thanks to our realtime indexing, you can now build chatbots with “just in time” learning ability. We have continued to improve our infrastructure for blazing fast scraping and indexing. When speed of indexing is important, our improved infrastructure comes into play.
For example: Think of a Stock Market GPT that needs to get its news updated in near realtime, the same kind of freshness that matters for no-hallucination AI. These are the types of use cases that are enabled with “just in time” indexing.
5. Large Scale Deployments
Customers are building chatbots with billions of words and 100,000+ documents. Not even the OpenAI Assistants API has such scale.
For Developers
1. API / Python SDK
With 3 lines of python code, you get the entire power of the CustomGPT API SaaS platform. Just imagine doing RAG Agents, with trust and transparency, within minutes. (See Github cookbooks and Streamlit demo App)
Best part: As soon as you finish the proof-of-concept, you are ready to deploy at scale.
2. Sub-Second Responses
We now have configurations for sub-second API responses. We always had realtime SSE streaming for fast responses. But now, we have added features to get sub-second responses (if needed)
For example: If you need to do RAG agents, but need the entire response returned in less than a second, the RAG pipeline can be configured to do so.
3. RAG Agents
When it comes to RAG agents, we have the #1 SaaS API. No more dealing with Langchain hell. Your RAG project can be up-and-running today with the best-in-class RAG pipeline.
And best of all: This should make it easy for you to “Build It Or Buy It?” decision.
4. Large Scale RAG Agents
Our RAG Agents are built to scale and can ingest not just documents, but also website data. See GPTs vs CustomGPT.ai vs OpenAI Assistants API for RAG agents. We should be having detailed benchmarking results soon.
Sneak Peeks
1. SGE
You can now deploy your custom GPT on your search results page for a “Search Generative Experience”. Instead of plain blue-links, you can show your searchers generative AI results. Perfect for e-commerce and other search-oriented companies. See live Example.
Consumer behavior is changing, and with it, the traditional “Search”. SGE is now available in your CustomGPT.ai account at no additional cost. Just click on “Sharing” -> “SGE” to copy-paste the code into your search results page for a true SGE experience.
2. Auto Sync
Now, your custom GPT can remain in sync with your data sources. For example, if your pricing page changes, the chatbot will sync automatically and respond accordingly.
This is now available in your CustomGPT.ai account for a sneak peek. Just click on “Settings” -> “Data” -> “Manage Sitemaps”.
Coming Soon
1. Improved Storage Limits
We hear you — you don’t like the lifetime indexing credits system. So we are changing all plans to be storage-based, rather than lifetime indexing credits. This more intuitive system will line up with customer expectations and benefit all customers.
2. Chat Log Insights
Imagine a super-intelligent expert analyzing your chat logs to uncover customer intelligence. From missing content, to product issues, to customer issues, the chat logs are a goldmine of information – and the insights will be available to you right in your dashboard.
What is coming soon? An insights tab that all departments in your company will love. Rather than manually go through chat logs, you can get automated insights much better than any human ever could. See technical details.
3. Improved Data Integrations
Yes, we have the easiest data integrations in the industry. But that’s not good enough – our no-code customers want point-and-click integrations with their data sources like Wordpress, Shopify, Google Drive, Notion, etc. We are on it!
Got questions? Talk To Us !
Frequently Asked Questions
How do the January 2024 updates make prototyping faster for non-technical teams?
The Kendall Project captured the speed of experimentation well: u0022We’ve tested over 30 models with hundreds of iterations using CustomGPT.ai.u0022 For a non-technical team, faster prototyping means using a no-code builder plus guided support instead of waiting on a custom build. The January 2024 Prototyping Package adds hand-holding and best practices so you can validate a use case quickly before moving into a broader deployment.
What do the new enterprise deployment options add beyond a pilot?
Stephanie Warlick described the operational goal this way: u0022Check out CustomGPT.ai where you can dump all your knowledge to automate proposals, customer inquiries and the knowledge base that exists in your head so your team can execute without you.u0022 Once a pilot proves answer quality, enterprise deployment adds deployment blueprints, custom configurations, and support to make the system usable at scale. For teams with stricter requirements, it also comes with SOC 2 Type 2 certification, GDPR compliance, and a commitment not to use customer data for model training.
How can agencies and consultants use the January 2024 updates to manage more client work?
Barry Barresi showed the consultancy pattern clearly: u0022Powered by my custom-built Theory of Change AIM GPT agent on the CustomGPT.ai platform. Rapidly Develop a Credible Theory of Change with AI-Augmented Collaboration.u0022 The January 2024 agency update adds support, blueprints, best practices, and sequences, so you can turn one successful client build into a repeatable service instead of rebuilding your process from scratch for every engagement.
Who is the January 2024 monetization update best suited for?
It is best suited for experts, firms, and creators who have original, curated knowledge that solves a narrow problem people will pay to access. Evan Weber summarized the underlying value proposition well: u0022I just discovered CustomGPT, and I am absolutely blown away by its capabilities and affordability! This powerful platform allows you to create custom GPT-4 chatbots using your own content, transforming customer service, engagement, and operational efficiency.u0022 In practice, monetization works best when you package trusted domain knowledge into a focused assistant rather than offering generic open-ended chat.
Why do the anti-hallucination updates matter most in regulated fields?
Elizabeth Planet explained the core reason clearly: u0022I added a couple of trusted sources to the chatbot and the answers improved tremendously! You can rely on the responses it gives you because it’s only pulling from curated information.u0022 That matters most in regulated fields, where answers need to stay grounded in approved materials instead of sounding plausible but unsupported. January 2024 also highlights enhanced anti-hallucination work, and the platform outperformed OpenAI in a RAG accuracy benchmark, which is especially relevant when citation quality matters.
Which January 2024 updates are most useful for marketing and developer workflows?
For marketing teams, the free tools include an SEO article creation tool for testing content ideas. For no-code automation, the updated Zapier app supports data-source integrations across 6,000+ apps and now includes triggers and actions. For developers, the OpenAI-compatible API works as a drop-in replacement at /v1/chat/completions, and realtime indexing is useful when your source content changes frequently and answers need to stay current.
Related Resources
If you’re exploring practical ways to apply CustomGPT.ai, this guide offers a useful next step.
- AI Site Search — See how CustomGPT.ai improves on-site search with faster, more accurate answers drawn from your own content.
Founder @ CustomGPT.ai , Husband & Father of 4, Avid cricket wicket-keeper