As someone without any coding background, my immediate impression of CustomGPT was a bit skeptical. Creating my chatbot sounded thrilling, but I wondered if the learning curve would be too much for someone with minimal AI/coding experience. However, as I dove into the world of CustomGPT and started exploring the platform, it became an increasingly user-friendly and intuitive interface.
Areas of Confusion
As a first-time user, I encountered a couple of aspects I had confusion on:
1. What exactly is an XML sitemap, and how do I make one?
2. Why was my chatbot unable to answer some of my questions?
Overcoming Confusion:
Knowing that CustomGPT’s product aims to assist customers, I decided to seek help from the platform’s live demo. Through the live demo, I found answers to my questions and gained valuable insights about XML sitemaps and why my chatbot didn’t seem to know the information I was looking for.
One valuable tip I picked up was reading through the citations and source links provided by the chatbot. These led me to the resources I needed, many of which were tucked away in the resources dropdown.
The resources dropdown turned out to be a goldmine for someone like me, just starting. After the crash course on XML sitemaps, courtesy of the live demo, and the free tools section, my confusion started clearing up.
I also realized the importance of quality data and proper prompting to get the best out of my chatbot. When it struggled to answer my queries, I understood that my questions needed to be more specific, and I had to provide more relevant information to get accurate responses.
Once I overcame these challenges, the fun began!
Experimentation Leading to Learning:
As I grew more confident, I began experimenting with my chatbot, tweaking its persona and uploading various types of content. This experimentation opened the door to accelerated learning, as I familiarized myself with the platform’s additional features. It was quite thrilling to modify settings and see how my chatbot’s behavior responded. I particularly loved using the custom persona feature, as it allowed me to truly customize my chatbot, giving it unique behavior.
Before persona:
After persona:
Concluding Thoughts:
Looking back on my first-time experience with CustomGPT, I am genuinely impressed with its capabilities. The platform’s ease of use for creating chatbots without any coding knowledge is remarkable and opens up exciting possibilities for everyone. Sure, there might be a slight learning curve for those unfamiliar with AI, but it’s well worth the time investment as AI continues to become an integral part of our lives.
CustomGPT made the world of chatbots accessible and enjoyable for me. It empowers us to explore our interests, conduct research, automate tasks, and help customers.
About The Author
Eli Simon joined CustomGPT in July 2023. This is his experience using CustomGPT immediately after joining. Eli is now running at full speed as part of the customer success team.
