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Trusted by 10,000+ organizations worldwide

Use cases

Answer questions from leads

Give answers to anyone, anywhere with CustomGPT.ai

A Support AI agent answering “What’s your refund policy for annual plans?” with a cited answer and a link to more information.

Resolve 88% of tickets before they reach your team.

  • Answer instantly in 90+ languages, 24/7, without extra headcount.
  • Automate support with AI that never guesses and always shows its sources.
  • Resolve more tickets with cited answers customers can check.
€182K–211K annual savings
6,000+ hrs saved
Jonas Walther Jonas Walther Manager Data & AI, GEMA
A Knowledge Base AI agent answering an expense-reimbursement question from the company’s own policy.

Work faster with instant, secure access to your knowledge.

  • Search across 1,400+ file types including SharePoint, Confluence, Notion, Slack, and more
  • Keep your data secure with SOC-2 Type II, GDPR compliance, and zero data training
  • Control who sees what with role-based permissions across your organization
“CustomGPT.ai is our own personal time machine. It gives answers instantly and provides more in-depth responses than you’d get from any one individual.”
Mark Aiello Mark Aiello CRO · Overture Partners
A Website AI agent answering whether the product integrates with HubSpot, explaining the Zapier and API options.

Turn every visitor into a qualified conversation.

  • Add to your site in minutes and give accurate, cited answers 24/7
  • Drive 17x more CTA clicks than a standard chatbot with sales-trained AI
  • Capture leads in conversation and push them directly to your CRM
“The assistant has enabled us to offer 24/7 support while improving accuracy and speed of response.”
George Dlubal George Dlubal CEO · Dlubal Software
A Compliance AI agent answering whether PII may be stored in US data centres under the Data Privacy Framework.

Create an AI assistant that shares your expertise.

  • Launch a white-labeled AI product built on your expertise
  • Ground every answer in your approved sources, with citations on each response
  • Keep your proprietary knowledge private, never used to train public AI models
200% YoY revenue growth
97.5% successful answer rate
Alan Moore Alan Moore Founder & CEO · TaxWorld

How it works

Live in 3 steps

No waiting months to deploy AI in your business. Start testing today.

Two PDFs uploaded to an agent, each listed with its file size.

Connect data

Upload documents, connect your website, or sync your favorite tools. Over 1,400 file types supported.

An agent’s appearance settings — primary, button and secondary colours.

Customize

Tailor your AI’s appearance, persona, and behavior to match your brand and specific business needs.

Deployment options — website, embed and API — beside a response-analysis panel.

Deploy

Embed on your website, share a link, or integrate via API. Live wherever your customers need help.

The GAI Insights 2024 emerging leader badge

Awarded Top 7 emerging leader in GenAI business solutions by GAI Insights

Trusted Answers

Answers you trust

George Dlubal
George Dlubal CEO at Dlubal Software
“CustomGPT.ai had the best spectrum of quality of answers, ease of use, scalability, and API capabilities.”
  • Verified #1 in anti-hallucination

    Independent, 3rd-party benchmarks verify that CustomGPT.ai has the best-performing accuracy in the industry, beating OpenAI and Google.

  • AI that can’t lie

    Proprietary Retrieval-Augmented Generation technology ensures your AI only gives answers it can find directly in your knowledge base. No made up facts.

  • Clickable Citations

    You can choose to include clickable source citations on every response. Users can instantly verify the origin and context of any claim, promoting transparency and trust in every response.

  • Deep-Verify Your AI Responses

    The only platform that lets you deeply analyze every claim your AI makes, ensuring complete factuality and compliance across 6 dimensions.

Integrations

Connect all your knowledge

Create AI that fully knows your business with native, MCP, and API connections.


  • 1,400+ file types
  • Auto-sync
  • Understands images

Customer stories

Why teams choose CustomGPT.ai over other AI tools

From government agencies to Fortune 500s and universities. Organizations trust CustomGPT.ai to represent them.

  • “How easy it was to deploy. We basically created client portals where I could put the chatbot directly into that portal so that a client would be able to access it while maintaining security.”

    Conor Sullivan VP @ The Endurance Group

  • try stat wash

    10,000+

    organizations worldwide trust CustomGPT.ai

  • “We chose CustomGPT.ai because of its accuracy, scalability, and ease of use. The no-code features are unmatched in the market.”

    Prof. Dr. Michael Kraus AI Expert

  • “We wanted the opportunity to be able to easily add podcast episodes and other multimedia content. So that was something in CustomGPT that stood out to us.”

    Nina Cialone Student at Lehigh University

Agentic AI

Take action with your knowledge

Your agent doesn’t just answer questions. It captures leads, verifies facts, analyzes documents, and triggers actions across your entire stack.

Actions an agent can trigger: updating a Salesforce record, creating a Jira ticket, booking a calendar slot and a thousand more.

Custom Actions

An open adapter to thousands of platforms. Connect via MCP or API to pull live data or trigger actions in any external system, no custom dev required.

An agent reading a picture from a document, with the image understood.

Image Intelligence

Your agent sees what your documents show, not just what they say. Charts, diagrams, screenshots, and product photos are ingested and understood. Users can also upload images in chat.

An answer checked against its sources, with three sources cited.

Verify Every Answer

Every claim fact-checked against your source documents. Unsupported statements are flagged before they reach users, with audit-ready reports for Legal, Compliance, and Security.

A chart tracking which agent conversations lead to outcomes.

Drive Conversions

Track when agent conversations lead to outcomes. Define conversion events, measure what topics drive action, and connect AI performance to business results.

A single document analysed, with the claims traced back to their sources.

Analyze Documents

Deep analysis of a single document. Target any file from your knowledge base or upload one directly in chat for cited, sourced analysis against your full database.

A lead captured mid-conversation and pushed to the CRM.

Capture Leads

Collects names, emails, and intent mid-conversation without friction. Qualified leads push to your CRM via Zapier, API, or CSV, with source attribution.

An agent tailoring its answer to the page the visitor is on.

Webpage Awareness

Your agent knows what page a visitor is on. Tailor responses to context automatically without the user having to explain where they are or what they need.

Branded buttons in an agent reply — “Book a call” and “See pricing”.

In-Chat CTAs

Add branded buttons to any agent response. Route users where they need to go: book a call, hand off to a live agent, open a form, or surface a resource.

An agent supplementing its knowledge base with a live web search.

Live Web Search

Supplements your knowledge base with real-time web results when answers need current information.

Enterprise-Grade Security

Built for businesses that can’t afford a breach

Your data stays yours. Every agent runs in an isolated, encrypted environment with no cross-contamination.

  • Your data never trains AI

    We have zero data-sharing agreements with OpenAI or any model provider. Your content is never used for training. It stays inside your agents only.

  • Encrypted. Then deleted.

    All data is protected with 256-bit AES encryption and SSL in transit. Source files are purged after processing so nothing lingers on our servers.

  • Isolated per agent by design

    Each agent runs in a hard data silo. There is zero cross-contamination between your agents, your customers, or anyone else’s deployment.

  • Dedicated private infrastructure

    Enterprise deployments run on a dedicated private VPC on AWS US East. No shared compute, no noisy neighbors, full network isolation.

Pricing

Find your plan

Start free for 7 days. Cancel anytime.

  • Standard

    For solo builders running one or two agents who need the essentials to get started.

    $99/mo

    save 10%

    Billed monthly – save $120/yr annual

    Save $120 annually

    Learn more about Standard
  • Recommended

    Premium

    For small teams scaling their AI strategy who don’t need white-glove support.

    $499/mo

    save 10%

    Billed monthly – save $600/yr annual

    Save $600 annually

    Learn more about Premium
  • Enterprise

    For organizations looking to partner with CustomGPT.ai to launch advanced AI solutions.

    Custom plan

    Learn more about Enterprise

Share your Agents safely and securely without extra seats

Your identity system is already in place. Your users are already in it. Now connect them to your chosen AI agents