Today, we are thrilled to announce one of our most-requested features: CustomGPT.ai Auto Sync.
Auto Sync is designed to keep your custom GPT AI in sync with your content, ensuring that the answers from the bot are as always in sync with your latest web content.
Why is Auto Sync Needed?
Imagine that your pricing page changes with new pricing. As a trusted business, you want the AI to answer based on the latest content and pricing – which is critical for trust with your customers or employees.
For example: We recently updated our pricing model introducing a 7-day free trial. Thanks to the new auto sync feature, the bot on our website was able to quickly re-index the updated pages and then correctly respond based on the new content.
What is Auto Sync?
Auto Sync is a new feature that automatically updates your bot’s data to reflect changes on your website. Whether pages are added, deleted, or modified, Auto Sync adjusts your bot’s knowledge base accordingly, without requiring manual intervention. This means that every time your website gets updated, your bot does too, automatically.
In technical terms, this is often called “change data capture” and is an integral part of AI systems — so that the AI answers reliably without hallucinations.
The Benefits of Auto Sync
The primary advantage of Auto Sync is its ability to maintain the accuracy and relevance of your AI. For businesses, this means:
Auto Sync keeps your AI up-to-date with your website’s latest changes, ensuring that your customers always get accurate and current information. This boosts customer satisfaction and trust, as your AI consistently mirrors the latest updates to your services and offerings.
Auto Sync eliminates time and effort needed for manual adjustments, which means that human intervention is not needed. This efficiency reduces costs and frees up your team to focus on big ideas, not drown in updates.
Most importantly, this feature significantly improves trust and reduces hallucinations in AI responses, which are critical in business environments.
How to Enable Auto Sync
Activating Auto Sync is straightforward and user-friendly, ensuring that anyone can enhance their AI without needing technical expertise. Here’s how to enable it:
- In your CustomGPT Project- Click on ‘Project Settings’ and then select ‘Data’.
- Manage Sitemaps – Access the ‘Manage Sitemaps’ tab and click on the ‘Settings’ icon under Sitemap Actions.
- Enable Auto Sync – Toggle on the ‘Auto Sync Enabled’ switch.
- Customization Options – Choose settings such as adding new pages, removing deleted pages, or updating existing ones based on your preference.
- Scheduling – Set up sync schedules according to your needs: choose from daily, weekly, monthly, or custom intervals.
For more details, check out our Auto-Sync Step-by-Step Guide and watch our Auto-Sync Explainer Video.
Enhanced Flexibility and Control
Auto Sync offers flexibility in allowing users to opt for either automatic or manual syncing. This feature caters to different business needs and schedules, providing the ability to set syncing to occur at specified times and frequencies.
This means you can either set it to update automatically. Or for fine-grained control, you can manually initiate an “instant sync”.
Integration Capabilities
Further extending its versatility, Auto Sync is also available via an API, making it possible for developers to integrate this feature into third-party applications or custom workflows.
This allows for a broader application of Auto Sync, ensuring that it can meet various technical and business requirements.
Reliable Performance with Error Handling
Auto Sync is designed to perform reliably, even on large websites with numerous pages. In the event of a syncing error, the system provides options to either manually trigger a sync or wait for the next scheduled sync, thus maintaining continuity and accuracy.
Getting Started!
Auto Sync is now live, and setting it up is easy! Premium and Enterprise users can immediately benefit from this feature, fundamentally changing the way they keep AI agents informed and effective.
Not a Premium or Enterprise user? You can benefit from Auto Sync by simply upgrading.
Not a CustomGPT.ai customer yet? Sign up for a 7 Day Free Trial!
Happy Syncing!
Frequently Asked Questions
What is Auto-sync and how does it benefit my business?
Auto-sync is a feature that allows users to automatically synchronize their bot with their website changes. This ensures that any updates made to your website are reflected in the context material without manual intervention. For businesses, this means that your bots will always be up-to-date, enhancing the trust, reliability and value for users.
Who can access the Auto-sync feature and how much does it cost?
The Auto-sync feature is available to Premium and Enterprise users at no additional cost. Please see our Pricing page for plan details.
How do I enable Auto-sync for my sitemap?
To enable Auto-sync, navigate to your project’s Settings, under the Data tab select ‘Manage Sitemaps’, then choose the settings for the desired sitemap where you can enable the Auto-sync option. Please see this detailed step-by-step guide.
Can I choose between manual and automatic syncing?
Yes, users have the flexibility to choose between manual and automatic syncing. This can be configured in the sitemap settings.
What are the scheduling options available for Auto-sync?
Auto-sync can be scheduled to run monthly, weekly, daily, or on a custom schedule.
Is Auto-sync available through the API?
Yes, Auto-sync is accessible via the low-code API, allowing developers to integrate this feature into their custom workflows or third-party applications.
For example, with just a few lines of code, you can add your entire website content to a RAG custom GPT chatbot and enable auto-sync on it.
What happens if I add or delete pages to my sitemap?
Auto-sync will detect all changes to the sitemap. New pages will be crawled and added to the bot’s data, while deleted ones will be removed.
As you can imagine, if you remove content from your website sitemap, you would want the AI to remove that knowledge too. This feature lets you achieve that out of the box.
Can Auto-sync handle large websites with many pages?
Yes, Auto-sync is capable of handling large websites with numerous pages. We have customers who have ingested websites with millions of web pages.
Can I sync the content at a time of my choosing?
Yes – using the advanced sync option, you can select what time the sync happens.
For example, see this pretty cool example of a Stock Market News GPT that syncs twice a day (say before the stock market opens and say at 1PM US EST). This bot was created with no-code and is powered by stock market news RSS feeds from Google. Using the auto-sync feature, the bot auto-updates with the freshest news and throws away the old news as it disappears from the RSS feed.
Side note: To create a dynamic feed like this, use the RSS feed from Google and then use our RSS sitemap tool to create the dynamic sitemap.
What happens if there is an error during the syncing process?
If an error occurs during the syncing process, users have the option to initiate a manual sync or wait for the next scheduled sync time.
Not a CustomGPT.ai customer yet? Sign up for a 7 Day Free Trial!
