We hope you’re enjoying your experience with CustomGPT and its ability to transform your business!
We’ve been working hard to enhance our platform, and today, we’re excited to announce our new feature: White-Labeling!
With this new feature, you can now build custom chatbots with your client’s content and data, and get accurate responses from ChatGPT-4, without making up facts. All in a clean white-label package that you can present to your business or clients.
Here’s what’s new:
Remove “Powered by CustomGPT” Branding : Simply use your browser to build your chatbot and then customize it to your needs, including removing the “Powered by CustomGPT” branding. No IT support needed!
Fully Secure & Privacy-Preserving Cloud-Hosted Platform : Your security is our top priority. Files are never stored on our servers (unless you choose to see them in responses), and we adhere to the strictest security principles to ensure your data stays private and protected.
CustomGPT Innovations : With this platform, you get all of CustomGPT’s innovations and feature enhancements – with no coding needed on your part. Our proprietary algorithm makes sure that ChatGPT does not hallucinate (i.e: make up facts!), shows you citations and sources, ingests business data from multiple-sources, returns most relevant responses from your content using our proprietary algorithm and a ton of other features.
White-labeling offers a plethora of benefits, particularly for agencies, partners, resellers, and customers who are keen on enhancing their service offerings while maintaining a consistent brand image. Let’s delve into the top three benefits of white-labeling a Custom ChatGPT Chatbot:
White-labeling allows you to easily integrate the CustomGPT Chatbot into your existing suite of services, offering a seamless experience for your clients. You can customize the appearance of the chatbot to match your brand’s identity. This not only elevates your brand’s consistency but also strengthens your brand identity.
And with this new release, agencies, partners, resellers, and customers can seamlessly integrate our chatbot into their own services, without the “Powered by CustomGPT” branding.
Building an AI chatbot from scratch can be a time-consuming and expensive venture. By white-labeling the Custom ChatGPT Chatbot, you essentially get to offer a state-of-the-art chatbot to your clients, without the cost, time, and effort associated with development. This means you can focus more on your core business and serve your clients better, while we handle the technical aspects behind the scenes.
For example: We spent weeks of research solving the hallucinations problem (aka: ChatGPT making up facts!). This is one of 100+ features built into the CustomGPT platform over 5000+ engineering man hours. And then the platform keeps improving on a daily-basis, the benefits of which flow to you.
White-labeling the CustomGPT Chatbot offers an exciting opportunity to expand your product portfolio without the need for extensive development resources. By incorporating this advanced chatbot into your offerings, you can attract a broader client base and open up new revenue streams.
With virtually every business in the world undergoing an AI transformation, this option allows you to quickly deploy this powerful AI technology, without any in-depth development.
With ChatGPT having fueled an AI arms race, white-labeling a custom chatbot like CustomGPT gives you a head-start and competitive advantage in your market, without writing a single line of code.
1. How is this different from other custom white-label chatbots?
To start: CustomGPT is a business-grade platform powered by ChatGPT-4 (not GPT-3.5!) Our privacy-first, secure platform is designed for production business needs – especially when it comes to ensuring that ChatGPT responds accurately from the business content without making up facts.
This rock-solid “brand trust” is a unique feature of CustomGPT that is widely loved by thousands of our customers.
2. Is it possible for us to remove the CustomGPT branding at the bottom of the chatbot?
Yes, with our new white-labeling feature, you can remove the “Powered by CustomGPT” branding for a seamless experience.
3. Do you have a white label program? I see you have affiliates but curious about branding for our company to resell.
Absolutely! Our white-label program allows you to completely rebrand the chatbot as your own, making it perfect for resale.
In addition, we now also have a full API through which you can programmatically create chatbots and integrate them into your workflows.
4. Your app can be a perfect solution for our needs. However, I desire for your chatbot to achieve complete consistency with my site’s own branding (e.g., color theme, logo, etc.).
We understand the need for a cohesive branding experience. Our new white-labeling feature allows for total customization of the chatbot, including background, logo, and other brand identity elements.
5. What plan do I need to get this?
You need the Premium plan or higher. The Premium plan lets you test this using the self-service system. As your usage scales up, you can then reach out to us for a custom package, based on your needs.
6. I have hundreds of SME business customers. How can I use this?
You have two options:
a. Sign up for your own account and then build white-label chatbots for your customers. This is the quickest way to get started.
b. Have your customer sign up for an account and then manage their account for them. This method is preferred for customers that need full data/API access to their account.
7. I have a large business customer. Can I just refer them to you and share revenue?
Yes. In such a case (basically an “affiliate referral”), you can use our Partner program and share the revenue.
8. I am a service provider with thousands/millions of small businesses. How can I use this?
In such a case, it’s recommended that you own the account and then create white-label chatbots for the small businesses.
For example, a web hosting provider might create thousands of bots, one for each small business. Each small business would then get their own chatbot widget embedded on their website.
9. Can I service multiple clients with one account?
Yes. The Premium plan lets you create up to 100 chatbots. So you can create a custom chatbot for each client. Each chatbot is completely siloed and no data is shared between chatbots.
Please note though: The plan limits like “words indexed” and “queries” are at the account level and you will need to manage usage across your clients.
10. My client needs his own separate account. How can I do this?
Your client will need to sign up for his own account and you can customize it to his needs. We plan on having a “Teams” feature soon.
This will give your client access to his data (like user queries).
PS: You can use our Partner program so that you can share the revenue from your client.
11. Do you have an Agency dashboard like Highlevel where I can service multiple clients?
Not at this time. However, you might be able to use our API with HighLevel (or your Agency platform) to incorporate the chatbot features for your clients.
12. How can I apply my own branding to the CustomGPT chatbot using the white-labeling feature?
This feature is not available. The “Powered by CustomGPT” is either ON or OFF.
13. Can I customize the language, responses, and overall behavior of the CustomGPT chatbot in the white-labeling process?
Yes. Each chatbot is its own silo and features like logo, background, chatbot behavior can be controlled on an individual chat bot basis. You can even do this using the API, to dynamically create chatbots and customize them.
14. Is there a cost associated with using the white-labeling feature for CustomGPT? If so, how much?
No additional cost is involved in using the white-label feature. However, this feature does require the Premium plan or higher.
15. Can I integrate the white-labeled version of CustomGPT into my own website, app, or software?
Yes. This gives you the full power of the cloud-hosted CustomGPT platform, with no additional coding on your side. You can use the various sharing mechanisms like embed widgets, livechat, Share link or even the API to access the chatbot’s functionality.
16. Will I still receive technical support and updates for the CustomGPT chatbot after it has been white-labeled?
Yes. We will always support the account that has the billing relationship with us. However, do note: If you are white labeling it for your customers and they don’t have a billing relationship with us, we will not be able to accept questions from them or support their inquiries.
17. What are the technical requirements or skills necessary to implement the white-labeling feature on the CustomGPT chatbot?
No technical skills are needed. Our platform is a no-code platform, which means even non-technical users can use it and white-label/resell it.
18. How will customer data be handled in the white-labeled version of the CustomGPT chatbot? Can I manage and access the data?
Each chatbot is completely silo’ed with its data. Which means that it does not share data with other chatbots (even within the same account). The account owner can always access all the data.
This feature lets you service multiple clients within the same account, with no risk of data-sharing. Please see our full privacy and security principles.
19. Can I provide my own custom data to further refine the AI responses in the white-labeled version of CustomGPT?
Absolutely. With our multi-source data integration feature, each chatbot can ingest multiple sources of data. So each client of yours can have their own custom chatbot – with multiple sources like websites, helpdesks, documents, Youtube videos, podcasts, etc.
20. What are the limitations, if any, in the functionality or customization of the CustomGPT chatbot when it is white-labeled?
There are indeed some technical limitations:
Ready to experience the power of white-labeling a custom ChatGPT chatbot for your clients?
[Try Out the New CustomGPT White-Label Feature Now!]
Hi
How can i use CustomGPT to display ecommerce and physical/image and text results?
Regards
Robert
So you would use CustomGPT to index the content and create the response using ChatGPT (from within that content) — if you need to format the responses in a particular way, you will need to use the API and layout the responses with whatever CSS you want.
One thing to note: We do show Citations/Sources — so if you dont want to use the API, you can just set the citations to “Always Show” and the user will be able to see the ecommerce results with full image and preview. Try it out and see if that works for you.
There is a live demo at https://customgpt.ai/demo — that chatbot has ingested all our content (websites, helpdesks, guides, API, Youtube videos, etc)
If you need an Enterprise engagement, please fill up this short questionnaire: https://1vbe3tm7f7m.typeform.com/to/GyHc2MKl
6 Comments
Hello! I want to whitelabel this but the problem is that my clients wont be able to see their user queries etc. which wont be of use if they cant see their conversations if they have to create their own account then its not whitelabel do you have any solution for this if yes i will definitly go with whitelabeling premium plan
With the Whitelabel premium plan, you can use the API and download the queries for each chatbot/client. With the premium plan, you can support upto 100 chatbots/clients. We also just implemented an “Export” feature in the application, so you can manually email them the queries if needed. Lots of possibilities here.