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News

04
Jul
What GAIA Really Measures: Why Agent Benchmarks Matter for Enterprise AI
What GAIA Really Measures: Why Agent Benchmarks Matter for Enterprise AI

For the last few years, AI progress has often been measured by how well models perform on exams. Benchmarks like:  Can a model pass the bar?  Can it solve graduate-level science questions?  Can it answer coding problems?  Can it reason […]

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01
Jul
How Membership Organizations Can Turn Gated Content Into a Searchable AI Assistant
How Membership Organizations Can Turn Gated Content Into a Searchable AI Assistant

Membership organizations can turn gated content into a searchable AI assistant by connecting approved member-only resources, reports, PDFs, standards, training materials, FAQs, and knowledge base content to a private AI assistant that retrieves answers from those sources and cites them […]

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26
Jun
customgptai outperforms openai
RAG Benchmark: CustomGPT.ai Outperforms OpenAI in Answer Accuracy

Introduction According to Tonic.ai’s RAG benchmark, CustomGPT.ai outperformed OpenAI in aggregate answer accuracy, with the published summary reporting a mean score of 4.4 for CustomGPT.ai versus 3.5 for OpenAI. The benchmark, published by the RAG evaluation company Tonic.ai, measured answer […]

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23
Jun
CustomGPT.ai Reaches #1 on GAIA with a Provider-Agnostic Agent Harness
CustomGPT.ai Reaches #1 on GAIA with a Provider-Agnostic Agent Harness

We are proud to confirm that our system has outperformed existing methods, establishing a new state-of-the-art for agent harnesses on the GAIA benchmark. As of today (June 2026), CustomGPT.ai Research Lab holds the top position on GAIA, with an overall […]

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16
Jun
AI Compliance
AI Compliance Automation: How It Works, Benefits, ROI

What Is AI Compliance Automation? AI compliance automation uses artificial intelligence to handle compliance work that once required manual effort: retrieving policies, answering regulatory questions, collecting audit evidence, and monitoring for changes. A RAG-powered system grounds every answer in your […]

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05
Mar
Dashboard interface and login screen with headline “End User IdP Login: AI Access via Your Existing SSO”
We are killing seat-based pricing for AI agents

Today, we are killing seat-based pricing to let you provide secure, authenticated access to your thousands of users, clients or employees.  For education teams, pair access planning with a student AI discount and free-trial review so users understand renewal terms. […]

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26
Feb
How to Pick the Right AI Model for Your Business
One question about your AI model

We looked at how our enterprise customers actually use AI models. Here’s what jumped out: 76% use more than one AI model The average account runs 3.3 different models Over a third use models from multiple providers 77% migrated to […]

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19
Feb
CustomGPT.ai dashboard and AI model dropdown with “Gemini 3 Pro” and “Gemini 2.5 Flash,” plus the headline “Gemini Is Now Available in CustomGPT.ai”
Google Gemini 3 Pro Has Been Enabled for Your Account

Google’s most powerful AI model is still rolling out globally – and you already have access. Gemini 3 Pro and Gemini 2.5 Flash are now available in the Enterprise model dropdown. One click. No configuration. Enable Gemini Now Already tested. […]

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12
Feb
CustomGPT.ai dashboard with charts, chat UI, and the headline “Turn Your Expertise Into a 24/7 Expert AI Assistant”
Case Study: Turn Your Expertise Into Revenue

    People would pay good money for your expertise. The question is – can they access it? Launch a new revenue stream with a 24/7 expert AI assistant. Give customers expert answers based on your existing content. No devs. […]

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05
Feb
Agent customization settings and chat interface preview with headline "Introducing the Agent UI Update for Enterprise-Ready AI Agents"
Introducing CustomGPT.ai’s Upgraded Agent UI

Your AI agent is often the first interaction customers have with your brand. It answers questions, captures leads, drives conversions. First impressions are visual – and now your agent makes a better one. Introducing CustomGPT.ai’s Upgraded Agent UI Introducing CustomGPT.ai’s upgraded Agent […]

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