Your team has already solved thousands of customer problems, but those answers can be very difficult to find among closed Zendesk tickets. Your agent can now help. Connect Zendesk to CustomGPT.ai and let your agent learn from your entire ticket […]
Most marketing teams are sitting on a content archive they barely use. Webinars, virtual events, product demos, and customer education sessions get uploaded to Vimeo, shared for a few days, and then forgotten. Later, when someone needs a quote for […]
Your videos hold years of expertise. Here’s how your team can actually find it. If your organisation stores training videos, product demos, or compliance recordings on Vimeo, your team almost certainly can’t search them. They rewatch entire recordings to find […]
For AI integrations in SaaS support, connect one authoritative knowledge source, then deploy a single customer-facing entry point (docs/help center widget). Next, add escalation + routing automation so unresolved requests reach humans with context. After that, expand to internal team […]
In the age of digital transformation, chatbots have emerged as powerful tools for businesses, educators, and creators. Imagine a world where you can chat with YouTube videos. Building your own YouTube GPT lets you tailor this experience to your brand’s […]
I’ve been heads-down with our engineering team for the past few weeks working on something that should make life a lot easier for developers in the OpenAI ecosystem. Today, we’re announcing our RAG API is OpenAI compatible. Related: If you […]
Connect Google Drive once: Drop files into a Google Drive folder and create a custom chatbot that can answer specific questions from those files. And best of all: As you add, delete, and update data in your folder, this AI […]
Just imagine this: You drop a bunch of files into a SharePoint folder and then you instantly get a custom chatbot for SharePoint that knows everything about your files and gives you answers to your complicated questions. And best of […]
In our previous article, we talked about making chatbot conversations more interesting by adding information from other sources using the CustomGPT.ai API. Now we will explore how to enhance conversational experiences by leveraging external data with the CustomGPT.ai SDK. While […]
Businesses nowadays are increasingly relying on chatbots to engage with customers and offer support anytime, anywhere. But to make these chatbots helpful, they should be able to gather information from external data sources. With CustomGPT.ai RAG API and SDK toolkit, […]
