Introducing CustomGPT for Zapier : Connect Your Favorite Apps with Your Own Custom ChatGPT-Powered Chatbot

Are you ready to revolutionize your data ingestion and customer experience by creating powerful workflows and automating complex tasks? We are thrilled to introduce CustomGPT for Zapier.


“Users can learn first hand how the power of AI and automation can help businesses of all sizes achieve their growth goals”

— Wade Foster, CEO, Zapier

With CustomGPT Zaps, you can harness the power of Zapier’s app directory to build your custom ChatGPT-powered chatbot, built with your own data and content. You can also take your chatbot to new heights by sending and receiving messages from new sources.

From simple connections with apps like YouTube to implementing powerful features like photo-text transcription, this feature elevates the power of multi-source data integration and brings your chatbot to all your customers — with zero coding required.

In this blog post, we will explore how CustomGPT has partnered with Zapier to automate data ingestion and amplify the reach of your bot. Discover how this game-changing Zapier app can help you initiate automatic updates to your chatbot, voice transcription, and putting your chatbot right where your customers can see it.

It’s as simple as:

CustomGPT in the Zapier App Directory

What is CustomGPT for Zapier?

CustomGPT for Zapier lets you harness the power of automation. Creating a Zap with CustomGPT will elevate the power of your CustomGPT chatbot built from your own data. CustomGPT for Zapier takes our multi-source data integration to a whole new level. Your chatbot can now receive messages from multiple different channels, as well as automatically ingest data from the sources of your choice. The possibilities are endless.


No two use cases are the same, and that’s why we developed CustomGPT for Zapier: so you can customize where you share your bot and where you source its intelligence data.

How to Use CustomGPT for Zapier

To get started with CustomGPT for Zapier, follow these steps in your Zapier dashboard – or follow the step-by-step tutorial video.

Step 1: Choose Your Zapier Trigger

To do this, you can browse Zapier’s app directory. Zapier has over 6000+ apps to help you automate your workflows. If you’re non-technical, check out our page on Zapier for some Zap templates and inspiration.

Step 2: Add CustomGPT As Your “App and event”

This action will take place once your trigger events take off. This is where you add all the important info about your CustomGPT account and the action that you’d like your trigger to kick off. To see more details on adding your CustomGPT account to Zapier, see this guide: https://docs.customgpt.ai/docs/zapier.

Step 3: Choose a CustomGPT “Event”

Now that you have added CustomGPT as your “App and event”, you can choose where to send the data from your trigger.

There are four options:

Create Project: This will create a new project in your connected account.

Delete Project: This will delete an existing project in your connected account.

Send Message: This will send the chosen message to one of your chatbots. You can choose whether the message goes to a new conversation or an existing conversation.

Upload File: This will upload the chosen file to one of your projects. It will be incorporated into the bot’s intelligence immediately.

In the example below, the message from Slack will be sent to my CustomGPT chatbot using the “Send Message” Event.

Why Use CustomGPT For Zapier?

Creating Zaps with CustomGPT on Zapier can offer several benefits:

Codeless Integration

Zapier will let you connect your CustomGPT chatbot to over 6000 apps without writing a single line of code. You can create Zaps — Zapier workflows — to automate data ingestion and amplify your bot’s impact.

Connect To Multiple Business Applications

With CustomGPT for Zapier, you can connect to all the business-grade platforms and channel the power of those platforms for your own CustomGPT chatbot. Zapier has many CRM, Business Intelligence, Commerce, and other business tool to optimize efficiency.

Streamline Your Work

Don’t bother with routine tasks by taking advantage of Zapier’s built-in automation features. Zapier already has built-in features such as SMS support, filtering, parsing emails, and other such automation flows.

Connect Your Data

Our multi-source data integration makes your chatbot more powerful and more effective. Zapier takes this to new heights, with support from apps like Amazon, Dropbox, Spotify, Descript, Synthesia, and more.


Frequently Asked Questions

  1. What are the prerequisites for integrating CustomGPT with Zapier?

You must have a Zapier account to use the CustomGPT app. You must also have a CustomGPT account and a CustomGPT API Key. The CustomGPT API is available on every plan.

  1. Are there any pre-built Zaps available for CustomGPT, or do I need to create my own?

There are pre-built Zaps with CustomGPT available on our Zapier page.  We are working on adding more, so don’t be afraid to channel your creativity and explore Zapier’s app directory to build your own Zap with CustomGPT from scratch.

There are many tools for data ingestion that are supported by Zapier, as well as ways to amplify your bot’s reach by integrating it with social media channels like Messenger, Slack, and many others.

  1. Can I test the Zapier integration with CustomGPT before deploying it live?

Yes. As you are building your Zap, you can test at each step to make sure everything is working smoothly. Once you’re done building your Zap, you can choose when to publish it and when to share it with your own customers.

  1. Is it possible to schedule regular data updates from my business sources to CustomGPT via Zapier?

Yes, you can browse Zapier’s business tools and use their built-in automation functions to periodically send new data to your CustomGPT chatbot.

  1. Can I restrict my bot from using outside data sources when integrated with Zapier?

Your bot will continue to have the protections that we guarantee for all CustomGPT chatbots: accurate responses with no hallucinations (aka making up facts). The bot will still provide citations and source responses only from your data (unless you change these settings in your chatbot’s Project Settings).

The bot will only use the data that you send to your project using Zapier and any previously added data. You can access the benefits of multi-source data ingestion while automating the ingestion process.

  1. Can I integrate CustomGPT with specific CRMs, social media platforms, or other tools through Zapier?

Yes – this is something we recommend. Leaving your chatbot sitting in your account is a waste, and we encourage you to connect it with Zapier to amplify its effect.

So in short: It’s ChatGPT — but with your data and content — without making up facts. Now optimized to automate your workflows and amplify your data sources.

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