About Elizabeth Planet
Elizabeth Planet is a seasoned leadership coach and advisor in the nonprofit sector. Further, she holds certifications from the International Coach Federation (ICF) and Hogan Assessments. With a background in law, she brings over 15 years of high-level management expertise to her role, specializing in steering mission-focused organizations towards success and impact.
She began her professional journey at Simpson Thacher & Bartlett in New York, focusing on public and private mergers and acquisitions. Renowned for her ability to devise and execute growth strategies for organizations with a mission-driven ethos, Elizabeth earned her JD from Columbia University, her BA from Yale University, and is admitted to practice law in New York.
Challenge
Elizabeth wanted to make her extensive library of nonprofit leadership resources more accessible and user-friendly. She aimed to:
- Share knowledge in an engaging, interactive way
- Avoid overwhelming users with dense material
- Facilitate broader impact through reliable, easy access to her insights
After testing other tools, she found their interfaces too technical or complex.
Solution
Elizabeth discovered CustomGPT and leveraged its no-code platform to build a nonprofit-specific AI chatbot. Her approach included:
- Uploading a significant number of PDFs and internal resources
- Adding curated sitemaps from trusted nonprofit websites
- Instructing the AI to act as a specialized knowledge base for the sector
- Using built-in citation and anti-hallucination features to ensure accuracy
Elizabeth Planet’s Results
Using CustomGPT, Elizabeth created NonprofitAMA — a public-facing, free-to-use tool that allows users to query nonprofit topics and receive reliable, cited answers. This initiative helped her:
- Build a highly accurate, citation-backed AI chatbot
- Share her knowledge widely and effectively
- Observe continuous improvement in the chatbot’s performance
“You can rely on the responses it gives you because its only pulling from [curated] information.”
Elizabeth Planet
Nonprofit Leadership Coach and Advisor, nonprofitama.com
Why it Worked
- No-Code Simplicity: CustomGPT lets Elizabeth build and launch a chatbot without any coding.
- Trusted Source Integration: By using her own PDFs and curated nonprofit sitemaps, the AI pulled exclusively from authoritative, relevant data.
- AI Accuracy with Citations: Anti-hallucination and citation features provided trustworthy responses, boosting user confidence.
Conclusion
CustomGPT empowered Elizabeth Planet to create NonprofitAMA, a nonprofit-specific AI assistant that offers reliable, instant access to a curated body of knowledge. The tool advances her mission to broaden impact and share nonprofit insights at scale.
Want to check out Elizabeth’s NonprofitAMA? Visit https://www.nonprofitama.ai/ and try sending your own query!
