“How easy it was to deploy. We basically created client portals where I could put the chatbot directly into that portal so that a client would be able to access it while maintaining security.”
Turn Your OneDrive into an AI Chatbot That Answers from Your Files
Your team’s Word documents, policies, and Excel files are already in OneDrive. CustomGPT.ai reads the files you choose and gives everyone one place to ask, without needing a Copilot license.
7-day free trial. Cancel anytime
Trusted by 10,000+ organizations worldwide
How it works
Live in 3 Steps
- No coding required
- SOC 2 Type 2 compliant
- GDPR compliant
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Connect Your OneDrive
Connect your OneDrive account and authorize CustomGPT.ai to read the folders and files you choose.
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Select Your Content
Select exactly which files and folders your agent reads. Nothing outside your selection is ever accessed.
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Go Live
Add the agent to your website or internal tools. Your team asks questions and gets answers from your OneDrive content.
Use cases
How Teams Use a OneDrive AI Agent
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Ask questions across shared folders
Your team gets answers from shared OneDrive folders without needing to know which folder holds the file.
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Policy and procedure reference
Make internal guidelines, manuals, and SOPs easy to query from a single chat interface.
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Access the latest version of any document
The agent always reads from your connected OneDrive, so answers reflect your current files, not a stale copy.
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Find information without opening files
Your team asks a question and gets the exact answer from the right file, without scanning documents manually.
Trusted AI
Trusted by 10,000+ teams
From government agencies to Fortune 500s and universities – teams build custom AI on their own data with CustomGPT.ai.
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“We wanted the opportunity to be able to easily add podcast episodes and other multimedia content. So that was something in CustomGPT.ai that stood out to us.”
OneDrive integration: common questions answered
What is a OneDrive AI chatbot?
A OneDrive AI chatbot connects to your OneDrive files and answers questions from that content. CustomGPT.ai reads the folders and files you select, builds an agent from that content, and gives your team a chat interface to ask questions and get direct answers with a link to the source file.
How does CustomGPT.ai use OneDrive files to generate answers?
During setup, you authorize CustomGPT.ai to read the OneDrive folders and files you choose. CustomGPT.ai reads that content and uses it to answer questions. When your team asks a question, the agent searches across everything you’ve connected and returns an answer with a link to the source file.
Does CustomGPT.ai read all files in my OneDrive automatically?
No. CustomGPT.ai reads only the folders and files you explicitly select during setup. Files outside your selection are never accessed.
How does CustomGPT.ai stay up to date when files change?
When files are added, updated, or deleted in your connected OneDrive folders, re-sync your agent from the CustomGPT.ai dashboard to keep answers current. Auto-sync (Daily, Weekly, Monthly, or Custom) is available on Enterprise plans only. On all other plans, manual re-sync is available on demand, with no re-upload or retraining required.
Is coding required to connect OneDrive to CustomGPT.ai?
No. You authorize access from the CustomGPT.ai dashboard, select your folders and files, and your agent is ready. No coding or IT project required.
Is sensitive data protected when using the OneDrive integration?
Yes. CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. The platform reads only the files you select and does not store or train on your OneDrive content.
Can I revoke access to OneDrive files at any time?
Yes. You can disconnect your OneDrive account or remove individual folders from your agent at any time from the CustomGPT.ai dashboard. Once removed, the agent no longer uses that content to answer questions.
Does CustomGPT.ai store my OneDrive files permanently?
No. CustomGPT.ai reads your selected files to answer questions and does not permanently store copies of your OneDrive content.
Does CustomGPT.ai generate answers outside my OneDrive content?
No. The agent answers only from the files you connect. It does not browse the internet or use external sources to generate responses.
Can the agent cite source documents?
Yes. Every answer includes a link back to the source file in your OneDrive, so your team can verify the answer and read the full document when needed.
Can different agents access different OneDrive folders?
Yes. You can create multiple agents, each connected to a different set of OneDrive folders. For example, one agent for HR documentation and another for product guides, each accessing only the content you assign to it.
Will this integration affect OneDrive performance?
No. CustomGPT.ai reads your files during setup and re-sync only. It does not run continuous queries against your OneDrive and has no impact on your OneDrive performance or storage.
Do I need a Microsoft Copilot license to use CustomGPT.ai with OneDrive?
No. CustomGPT.ai is completely independent of Microsoft 365 Copilot. You connect OneDrive as a data source and CustomGPT.ai builds your AI agent separately, with no Copilot subscription, no Azure OpenAI setup, and no additional Microsoft licensing required.
Is the OneDrive integration available on all plans?
Yes. The OneDrive connector is available on all CustomGPT.ai plans. Auto-sync, which picks up file changes on a schedule, is available on Enterprise plans only. On all other plans, you can manually re-sync your OneDrive content at any time from the dashboard.
What is the file size limit for OneDrive documents?
Files up to 450MB are supported. Files larger than 450MB are not processed.
Can I connect a specific OneDrive folder without giving access to all my files?
Yes. During setup you select exactly which folders and files to include. CustomGPT.ai only accesses what you explicitly choose, with nothing outside your selection ever read or processed.
How is CustomGPT.ai different from Microsoft Copilot for OneDrive?
Microsoft Copilot is built into the Microsoft 365 suite and requires a Copilot license. CustomGPT.ai is a standalone AI agent platform that you can deploy on your own website, app, or internal tools, independent of Microsoft’s ecosystem. You get a customisable chatbot your team can use anywhere, not just inside OneDrive or Teams.
What happens to my chatbot if I delete or move a file in OneDrive?
Deleted or moved files are removed from the agent’s knowledge on the next re-sync. The agent will no longer reference or cite content from files you have deleted. On Enterprise plans, sync runs automatically on your chosen schedule. On all other plans, manual re-sync is available on demand.
How do I connect an AI agent to OneDrive?
From the CustomGPT.ai integrations dashboard, authorize access to your OneDrive account and select the folders and files you want the agent to use. The agent answers questions only from the content you select. No coding required.
How does CustomGPT.ai pull data from my OneDrive files?
During setup, you grant CustomGPT.ai read access to the OneDrive folders and files you choose. CustomGPT.ai reads that content and uses it to answer questions. Only the files you explicitly select are read. Files larger than 450MB are not processed.
How can I find information in OneDrive faster using AI?
Connect CustomGPT.ai to your OneDrive and ask questions in plain language. The agent reads your selected Word documents, PDFs, spreadsheets, and presentations and returns the direct answer with a link to the source file, without you opening folders or scanning documents manually.
How do I use an AI agent with OneDrive?
Authorize CustomGPT.ai to access your OneDrive account, select the folders and files to include, and add the agent to your website or internal tools. Your team can then ask questions and get direct answers from the selected OneDrive content.
What is a OneDrive RAG chatbot?
A OneDrive RAG chatbot (retrieval-augmented generation) retrieves specific passages from your OneDrive files and uses them to generate accurate, sourced answers. CustomGPT.ai builds a OneDrive RAG chatbot from your files without requiring any code or infrastructure setup. You select the files, connect your account, and the chatbot is ready to use.