Enterprise
Comprehensive AI solutions and support for executive outcomes at scale.
Learn about EnterpriseLearn
Create your AI that knows when to say "I don't know." Try it on your data →
CustomGPT.ai reads your SharePoint libraries, sites, and documents and gives employees direct answers to their questions with a link back to the source.”
Employees spend 20+ minutes per query hunting through folders, asking colleagues, or filing a help desk ticket. Every unanswered question is a productivity loss - and SharePoint already has the answer.
CustomGPT accesses your SharePoint content to provide instant answers from approved documents and sites. This reduces repetitive support requests and gives employees accurate answers the first time they ask.
Quick access to policies, procedures, and documents
Reduced time searching across SharePoint libraries
Lower volume of repeated internal support requests
Consistent information sharing across teams
SharePoint stores critical business content that teams need to access regularly. CustomGPT makes this information easier to retrieve.
Instantly answer common questions about company policies and processes using SharePoint content.
Help employees find documents, manuals, and guidelines without browsing multiple libraries.
Turn SharePoint sites and pages into a searchable knowledge base for the entire organization.
Provide quick access to project plans, meeting notes, and shared files stored in SharePoint.
Authorize CustomGPT to access selected content in your SharePoint environment.
Embed CustomGPT.ai on your SharePoint intranet, deploy in Microsoft Teams, or share a direct link with employees.
Getting started takes only a few steps. No coding is required. Setup is simple.
CustomGPT works with the key content types stored in SharePoint to deliver accurate responses. You can connect:
Document libraries and files
Intranet pages and sites
Policies and procedures
Training materials and guides
FAQs and internal knowledge base articles
This integration supports organizations that rely on SharePoint for internal content management. Ideal for:
HR teams
IT support teams
Operations teams
Compliance and legal teams
Business managers
Connect CustomGPT with SharePoint quickly to make your company’s knowledge more accessible and reduce time spent searching for documents.
Every answer comes with a link back to the source document in SharePoint — so employees can verify and your compliance team stays in control.
Employees get an answer in seconds. No folder browsing, no waiting for a colleague to reply, no help desk queue.
248,000 queries handled - 88% AI success rate - 6,000 hours saved per year
"CustomGPT.ai isn't just a support tool. It has become a knowledge infrastructure for our organisation."
Jonas Walther
Manager Data and AI, GEMA
We are always happy and ready to answer all your questions!
The CustomGPT integration with SharePoint allows organizations to connect an AI assistant to SharePoint sites, libraries, and documents so employees can ask questions in natural language and receive accurate answers grounded in approved SharePoint content.
Integrating CustomGPT with SharePoint improves internal knowledge access by eliminating manual searching across folders and sites. Employees get instant answers from policies, SOPs, and documentation while IT maintains full control over content and permissions.
CustomGPT.ai reads your selected SharePoint documents and pages. When a user asks a question, the AI retrieves the relevant answer from your authorized SharePoint content and returns it with a link to the source document.
Yes. CustomGPT.ai respects your existing SharePoint permissions. Employees only receive answers from documents they already have access to. No new permissions to configure.
CustomGPT.ai reads SharePoint documents such as Word files, PDFs, policies, manuals, and knowledge base pages- but only what you explicitly select. No other SharePoint content is ever accessed.
No. CustomGPT.ai connects to SharePoint via secure Microsoft login- no custom code, no data pipelines. Authorise access from your dashboard, select your content, and the agent is ready.
Employees can ask questions like “What is the expense approval process?” or “Where is the latest HR policy?” and receive instant answers instead of navigating complex SharePoint structures or emailing colleagues.
When SharePoint content changes, CustomGPT can be refreshed or synced so answers reflect the most current approved information, ensuring accuracy over time.
Yes. CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. The connection uses read-only access. The agent cannot modify, delete, or write to your SharePoint content. Only the content you explicitly select is used to generate answers.
Yes. Many organizations use CustomGPT with SharePoint to support employee onboarding, IT help, HR questions, and operational guidance by turning SharePoint into an interactive knowledge system.
Most teams connect their SharePoint and run their first query in under 30 minutes. The setup wizard walks you through each step- no developer required. Your IT team may need to approve the OAuth connection in SharePoint admin first, which varies by organisation.
CustomGPT.ai gives employees a single place to ask questions about your SharePoint content. Every answer comes with a link back to the source document. So compliance and governance stay intact.
The main benefit is faster, more reliable access to internal knowledge without compromising security, permissions, or compliance requirements.
No. Not directly. ChatGPT has no access to your internal SharePoint files. CustomGPT.ai bridges the gap: connect your SharePoint once, and employees get a ChatGPT-style chat interface that answers only from your actual intranet content — not the open internet.
Three steps: (1) Connect your SharePoint site in CustomGPT.ai- it reads your documents and pages automatically. (2) Configure your agent (name, tone, restrictions). (3) Paste the embed code into your SharePoint page, or share the agent link directly with employees. No developer required on your side. Your IT team may need to approve the OAuth connection in SharePoint admin first. That timeline varies by organisation.
CustomGPT.ai is purpose-built for enterprise knowledge bases like SharePoint. It connects SharePoint alongside 60+ other sources- Confluence, Google Drive, Zendesk, and more- into a single AI agent. You can deploy it on your intranet, in Microsoft Teams, or on your website.
Yes. No additional Microsoft product licence is required. CustomGPT.ai connects directly to your SharePoint via secure OAuth.
Connect your SharePoint site once in CustomGPT.ai. The integration reads your entire document library automatically. No manual upload or copy-paste required. On Enterprise plans, the integration re-syncs when files are added or updated. On Premium plans, trigger a manual re-sync from the dashboard at any time.
Yes. CustomGPT.ai is SOC 2 Type 2 certified and GDPR compliant. The connection uses read-only access — the agent cannot modify, delete, or write to your SharePoint content. Only the content you explicitly select is used to generate answers. Your SharePoint content is never used to train the base AI model.