Security & Privacy Principles
Cut your customer support costs in half
Use custom AI agents to resolve 93% of your customer support questions – instantly and accurately.
Cost to start: $0. Potential savings: $ unlimited.
Trusted by 10,000+ organizations worldwide
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Your data is fully encrypted and your files are never stored
Make your customer support shine with AI
Deliver accurate answers for your users 24/7
No training on your uploaded information
Deploy on your website, help center or internally
Easy launch
Here's how easy it is…
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01View data connectors
Connect Data
Make your information accessible with 1,400+ supported file types and dozens of integrations
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02See it live
Deploy
Deploy in one click wherever you need business-specific answers
Here's why it's a game-changing solution for customer support…
No-code platform
Ease of Use
CustomGPT.ai allows you to create a fully functioning AI customer support agent on a non-technical platform within 30 minutes of starting a free trial.
Enterprise security
Reliability and Trust
We don’t “train” our model on any of the information you upload – so your data remains completely private and secure.
Proven accuracy
Anti-Hallucination
CustomGPT.ai was built with the most advanced accuracy algorithm and has been verified by some of the industry’s most reliable benchmarking firms.
Frequently Asked Questions
How does CustomGPT.ai improve my customer support?
CustomGPT.ai improves your customer support by providing AI agents trained on your own content, delivering accurate, instant responses to customer inquiries. This enhances customer satisfaction, reduces response times, and allows your support team to focus on more complex issues, ultimately improving overall efficiency.
Is technical expertise required to implement CustomGPT.ai?
No, technical expertise is not required. CustomGPT.ai is a no-code platform designed for ease of use, allowing you to create and deploy custom AI agents without any technical background. This means you can quickly implement the solution, saving time and resources.
How does CustomGPT.ai ensure data security?
CustomGPT.ai ensures data security through a stringent privacy-first policy. We employ industry-standard security measures, including encryption and access controls, to protect your data. Additionally, we are SOC2-compliant, providing assurance that your information is handled securely and responsibly.
Can CustomGPT.ai integrate with my existing systems?
Yes, CustomGPT.ai can integrate seamlessly with your existing systems. Our platform is designed to work alongside your current customer service channels, allowing you to incorporate AI agents without significant changes or disruptions to your workflows.
Is my data safe with CustomGPT.ai?
Your data is fully protected with CustomGPT.ai through enterprise-grade security measures, including SOC2 Type 2 compliance and GDPR adherence. We employ strict access controls and encryption to safeguard your information. Learn more about our comprehensive security practices at our Security & Trust Center.
How accurate are the AI agents' responses?
The AI agents created with CustomGPT.ai are highly accurate. We utilize advanced anti-hallucination algorithms to ensure the responses are reliable and fact-based, sourced directly from your trusted content. This minimizes errors and provides your customers with accurate information.
Can AI agents handle complex customer inquiries?
Yes, CustomGPT.ai’s AI agents can handle complex customer inquiries, provided the information is included in your content. By training the agents on your comprehensive data, they can provide detailed responses, extending your support capabilities and enhancing customer satisfaction.
How quickly can I deploy an AI agent?
Deployment is quick and easy. With CustomGPT.ai’s no-code platform, you can create and deploy an AI agent in minutes. This rapid deployment allows you to quickly enhance your customer service operations without lengthy development cycles.
Will the AI agents align with our brand voice?
Yes, the AI agents will align with your brand voice. Because they are trained on your own content, they naturally adopt your brand’s tone and messaging. This ensures consistent and coherent communication with your customers, reinforcing your brand identity.
How does CustomGPT.ai handle updates to our content?
CustomGPT.ai makes it simple to handle updates. Whenever you have new or updated content, you can re-ingest it into the platform. This ensures that your AI agents are always providing the most current and accurate information to your customers. Premium and Enterprise plans also allow you auto-sync content from your website on a rolling basis.
Can we measure the performance of the AI agents?
Yes, you can measure the performance of the AI agents. CustomGPT.ai offers analytics and reporting tools that provide insights into usage metrics, response effectiveness, and customer satisfaction levels. This data helps you optimize and improve your customer service operations.
I'm not technical. Can I use this if I can’t code?
Absolutely! CustomGPT.ai is the #1 no-code AI platform and is designed for non-technical users. You can simply upload documents or input your website in your dashboard to build custom AI agents in minutes, with no coding or technical expertise required.
What languages are supported by CustomGPT.ai?
CustomGPT.ai supports 92 languages, allowing businesses to create AI agents that understand multiple languages. This enables companies to deploy support agents that can answer questions from a global audience in their native language.