CustomGPT.ai Blog

Introducing Enterprise Agent

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Written by: Arooj Ejaz

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3 min read

An AI agent that plans complex work, uses your company knowledge and tools, and turns a prompt into a finished business outcome.

AI assistants are good at answering questions, but most business work does not end with an answer. You still have to gather information from different systems, analyze it, and turn everything into a report, spreadsheet, or action.

For the past few months, we’ve been quietly building and refining Enterprise Agents inside CustomGPT.ai.

Today, we’re officially launching them.

Enterprise Agent is a CustomGPT.ai agent with Plan & Act mode enabled. Give it the outcome you need, and it will plan the work, execute each step using the right knowledge and tools, and produce the finished result.

From Prompt to Finished Work

Ask Enterprise Agent to compare vendor proposals, for example. It can read the complete proposals, pull your procurement requirements from company knowledge, analyze pricing and terms, run calculations, and return a structured comparison.

Or ask it to prepare a weekly support report. It can gather the relevant information, categorize issues, analyze the results, and produce a finished report ready to share.

You give it the outcome instead of prompting it through the process.

Your Knowledge, Files, and Tools Working Together

Enterprise Agent can search your company knowledge, read complete documents, PDFs, and spreadsheets, and write and execute code to perform calculations, transform data, and create finished files.

It can also connect to other business systems through pre-configured MCP connectors, external APIs, or your own MCP server, and search the web when the task depends on current information.

For recurring workflows, Scheduled Tasks can have Enterprise Agent complete a saved task on a schedule and deliver the results to email, Slack, or another destination.

Already Delivering at Scale

At Bernalillo County Assessor’s Office, three Enterprise Agents are already supporting different workflows:

“We adopted Plan & Act agents as soon as they launched, and we’re already running three: one answers resident questions, one turns records our staff used to read manually into ready-to-use data, and one supports appraisers through full property reviews. For a county assessor’s office, that’s a major leap—and we’re just getting started.” — Aaron Newe, Assessor Technician, Bernalillo County Assessor’s Office

Built for Production

Enterprise Agent isn’t limited to a personal workspace. You can deploy it to your team or make it available directly to your customers through the same deployment options available across CustomGPT.ai.

That means you can build an agent around your company knowledge, tools, and workflows once, then turn it into an internal assistant, customer-facing experience, or operational workflow without building the infrastructure around it yourself.

Enterprise Agent runs in an isolated, encrypted environment backed by CustomGPT.ai’s SOC 2 Type 2 and GDPR compliance.

See how Enterprise Agent compares with agentic tools such as Claude Code and Codex.

Get Started with Enterprise Agent

Enterprise Agent is available today on Standard, Premium, and Enterprise plans. Scheduled Tasks are available on Premium and Enterprise.

Create an agent using your documents, website, or knowledge base and turn on Plan & Act to get started.

Start your free trial and build your first Enterprise Agent.

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