Outpace the competition with AI-driven retail solutions
Custom AI agents that elevate customer support, increase engagement, and streamline your retail operations—helping you grow revenue while staying agile, no coding needed.
Easy launch
Launch an AI agent for retail in minutes
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01View data connectors
Connect Data
Connect and integrate your retail data from any source.
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02See it live
Deploy
Deploy your AI agent for your customers or team, wherever it’s needed in retail.
Use cases
Here’s how retailers are using CustomGPT.ai
Automate and resolve 93%+ of retail customer inquiries instantly
Reduce support costs and ticket volume with AI agents that quickly resolve inquiries—allowing your retail team to focus on high-value tasks
Answer every new-starter question on day one
Turn handbooks, policies and recorded sessions into an agent that answers new joiners directly, in their own words, from your own material.
Work faster with instant, accurate information
Give team members exactly the right information — no more, no less — with use-specific assistants and role-based access across everything you have already written down.
Ask your own library the question
Point an agent at 1,400+ supported file types and dozens of integrations, and get answers that come only from your approved sources, each one linked back to where it came from.
See what your visitors are actually asking
Every conversation is a record of what people came looking for. Read the questions your site is being asked and what it managed to answer.
Keep your team current on the market
Collect the reports, transcripts and pages your team relies on into one agent, so a market question gets a sourced answer instead of a search.
Why CustomGPT.ai
Here’s why it’s a winning solution for your retail team
No-code implementation
Launch AI for your retail business with a platform your entire team can use. Save time and money while skipping the need for technical expertise. Deploy today, not in three months
Enterprise-grade AI security
Do AI the safe way. Unlike the biggest names in AI, we never train our AI models on your data—all your information stays fully encrypted. Enjoy additional security with full enterprise-grade security on all plans
Best in anti-hallucination
Automate with confidence—ensure your retail customers always get the right answers, powered by the #1 anti-hallucination technology in the industry
Customer stories
Meet the organizations beating the AI curve with CustomGPT.ai
20sec Average response time
With CustomGPT.ai, Ontop cut response times from 20 minutes to 20 seconds, accelerating sales growth and enabling full focus on high-impact tasks.
Frequently asked questions
How can CustomGPT.ai improve my customer support?
CustomGPT.ai enables you to deploy AI agents that provide accurate, instant responses to customer inquiries, improving satisfaction and reducing response times. This automation allows your support team to focus on more complex issues, enhancing overall efficiency.
Can CustomGPT.ai integrate with my existing e-commerce platforms?
Yes, CustomGPT.ai offers REST APIs and SDKs for seamless integration with popular e-commerce platforms and systems.
Is my customer data secure with CustomGPT.ai?
Absolutely. We prioritize data privacy with our SOC2-compliant platform, ensuring your customer data is protected.
Do I need technical expertise to use CustomGPT.ai?
No, our no-code platform is designed for ease of use, allowing anyone in your firm to create and deploy AI agents without any programming knowledge.
How does CustomGPT.ai ensure the accuracy of AI responses?
Our proprietary agentic RAG technology provides fact-based responses sourced directly from your trusted content, minimizing inaccuracies.
Can CustomGPT.ai help increase my sales?
Yes, by enhancing customer engagement and providing personalized shopping experiences, our AI agents can help boost your sales.
What industries can benefit from CustomGPT.ai?
CustomGPT.ai is versatile and can be tailored to various industries including retail, e-commerce, technology, healthcare, and more.
Is CustomGPT.ai scalable for growing businesses?
Yes, our platform is built to scale with your business, supporting increasing demands and expanding operations seamlessly.
What support does CustomGPT.ai offer during setup?
We provide comprehensive support and resources to ensure a smooth setup and successful deployment of your AI agents.
How can I measure the ROI of using CustomGPT.ai?
Our platform offers analytics and reporting tools that help you track performance metrics and quantify the benefits of AI integration.