AI tailored for biotech—compliance meets customer support
Deploy AI agents designed specifically for biotech’s regulatory demands, providing instant, accurate support when customers need it most.
Easy launch
Launch a biotech AI agent in minutes
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01View data connectors
Connect Data
Connect and integrate biotech data from any source.
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02See it live
Deploy
Deploy your biotech AI agent with researchers or teams, wherever needed.
Use cases
Here’s how biotech teams are using CustomGPT.ai
Automate and resolve 93%+ of biotech inquiries, instantly
Reduce ticket volume and costs with AI agents that instantly resolve biotech inquiries—letting your team focus on critical tasks
Answer every new-starter question on day one
Turn handbooks, policies and recorded sessions into an agent that answers new joiners directly, in their own words, from your own material.
Work faster with instant, accurate information
Give team members exactly the right information — no more, no less — with use-specific assistants and role-based access across everything you have already written down.
Ask your own library the question
Point an agent at 1,400+ supported file types and dozens of integrations, and get answers that come only from your approved sources, each one linked back to where it came from.
See what your visitors are actually asking
Every conversation is a record of what people came looking for. Read the questions your site is being asked and what it managed to answer.
Keep your team current on the market
Collect the reports, transcripts and pages your team relies on into one agent, so a market question gets a sourced answer instead of a search.
Why CustomGPT.ai
Here’s why it’s a perfect fit for biotech teams
No-code implementation
Launch AI for your biotech team with an easy-to-use platform. Save time and money while skipping the technical hurdles. Deploy today—not in three months
Enterprise-grade AI security
Do AI the safe way. Unlike the biggest names in AI, we never train our AI models on your data—all your information stays fully encrypted. Enjoy additional security with full enterprise-grade security on all plans
Best in anti-hallucination
Automate with confidence—ensure your biotech users always get the right answers, powered by the #1 anti-hallucination technology in the industry
Customer stories
Meet the organizations beating the AI curve with CustomGPT.ai
20sec Average response time
With CustomGPT.ai, Ontop cut response times from 20 minutes to 20 seconds, accelerating sales growth and enabling full focus on high-impact tasks.
Frequently asked questions for biotech companies
How can CustomGPT.ai ensure compliance with biotech regulations?
CustomGPT.ai sources AI responses from your verified content, ensuring all information is accurate and regulation-compliant, reducing risks.
Can the AI agent handle complex biotech queries?
Yes, our AI agents understand and respond to complex technical questions, providing detailed, accurate answers from your specialized content.
Is my sensitive data secure with CustomGPT.ai?
Absolutely. We prioritize security with a privacy-first approach, securely storing your content and complying with data protection regulations.
Do I need technical expertise to deploy an AI agent?
No technical expertise is required. Our no-code platform allows quick and easy AI agent setup, so you can focus on your core business.
Can the AI agent integrate with our existing systems?
Yes, CustomGPT.ai offers seamless integration with your existing platforms and websites for a smooth implementation and user experience.
How does CustomGPT.ai prevent inaccurate responses?
Our proprietary RAG technology ensures AI agents deliver reliable, fact-based answers sourced from your trusted content.
Can the AI agent support multiple languages?
Yes, our AI agents can support multiple languages, enabling you to engage with a global audience and diverse customer bases.
How quickly can I deploy an AI agent?
With our no-code platform, you can create and deploy an AI agent in as little as a few hours. This rapid deployment allows you to quickly enhance your customer support operations without significant delays or resource investments.
What kind of content can be used to train the AI agent?
You can use product manuals, FAQs, research papers, and any verified documents relevant to your business to train your AI agent.
How does CustomGPT.ai handle updates to our content?
Our platform allows easy content updates. Regularly upload new or revised documents to keep your AI agent’s information current.