AI that listens—deliver compassionate, accurate patient support
Custom AI agents built for healthcare, providing real-time responses to patient inquiries while enhancing trust and satisfaction—all within a secure, compliant framework.
Easy launch
Deploy an AI agent in your healthcare practice instantly
-
01View data connectors
Connect Data
Connect and integrate your healthcare data from any source.
-
02See it live
Deploy
Deploy your AI agent to support patients or healthcare teams, wherever needed.
Use cases
Here’s how healthcare teams are using CustomGPT.ai
Automate and resolve 93%+ of patient inquiries, instantly
Reduce patient inquiries and support costs with AI agents that provide instant answers—letting your team focus on high-value care
Answer every new-starter question on day one
Turn handbooks, policies and recorded sessions into an agent that answers new joiners directly, in their own words, from your own material.
Work faster with instant, accurate information
Give team members exactly the right information — no more, no less — with use-specific assistants and role-based access across everything you have already written down.
Ask your own library the question
Point an agent at 1,400+ supported file types and dozens of integrations, and get answers that come only from your approved sources, each one linked back to where it came from.
See what your visitors are actually asking
Every conversation is a record of what people came looking for. Read the questions your site is being asked and what it managed to answer.
Keep your team current on the market
Collect the reports, transcripts and pages your team relies on into one agent, so a market question gets a sourced answer instead of a search.
Why CustomGPT.ai
Here’s why it’s perfect for healthcare teams like yours
No-code implementation
Launch AI for your healthcare practice with a platform your entire team can use. Save time and resources without needing deep technical expertise. Deploy today—not in three months
Enterprise-grade AI security
Do AI the safe way. Unlike the biggest names in AI, we never train our AI models on your data—all your information stays fully encrypted. Enjoy additional security with full enterprise-grade security on all plans
Best in anti-hallucination
Automate with confidence—ensure patients always get accurate answers, powered by the #1 anti-hallucination technology in healthcare
Customer stories
Meet the organizations beating the AI curve with CustomGPT.ai
20sec Average response time
With CustomGPT.ai, Ontop cut response times from 20 minutes to 20 seconds, accelerating sales growth and enabling full focus on high-impact tasks.
Frequently asked questions for healthcare providers
How can CustomGPT.ai improve patient engagement?
CustomGPT.ai enables you to create AI agents that provide personalized, instant responses to patient inquiries, enhancing their overall experience.
Is patient data secure with CustomGPT.ai?
Yes, we prioritize data security with a stringent privacy-first policy and SOC2 compliance to protect patient information.
Do I need technical skills to use CustomGPT.ai?
No technical expertise is required. Our platform is no-code and user-friendly, allowing anyone to create AI agents easily.
Can the AI agents provide medical advice?
The AI agents can provide information sourced from your trusted content but should not replace professional medical advice.
How does CustomGPT.ai reduce staff workload?
By automating routine patient inquiries, your staff can focus on more critical tasks, improving operational efficiency.
Is CustomGPT.ai compliant with healthcare regulations?
Yes, our platform is designed to comply with healthcare industry regulations, ensuring secure and lawful operations.
Can I integrate CustomGPT.ai with my existing systems?
Yes, we offer REST APIs and SDKs for seamless integration with your current healthcare systems.
How quickly can I deploy an AI agent?
With our no-code platform, you can create and deploy an AI agent in as little as a few hours. This rapid deployment allows you to quickly enhance your customer support operations without significant delays or resource investments.
What type of content can the AI agent use?
The AI agent uses your own trusted content, such as FAQs, knowledge bases, and medical guidelines.
How does CustomGPT.ai prevent inaccurate responses?
Our proprietary RAG technology ensures AI agents deliver reliable, fact-based answers sourced from your trusted content.