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Slash IT support response times with AI-powered precision

Let AI agents handle routine IT inquiries with speed and accuracy, reducing response times and freeing up your team for more critical tasks. Keep customers happy and your IT operations smooth—no coding required.
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Ranked top 7 in GenAI — alongside the biggest names
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Deploy an AI agent for IT support in minutes.

Worried about falling behind on AI? Launch powerful, affordable AI chat agents in under 30 minutes.

Upload

Connect and integrate IT support data from any source. Select. Upload. Done!

Customize

Personalize your agent’s look and communication style with a few simple clicks.

Deploy

Deploy your AI support agent for users or your IT team, wherever needed.
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Here's how businesses are using CustomGPT.ai...

Automate and resolve 93%+ of IT support queries instantly

Cut ticket volume and support costs with AI agents that instantly resolve IT issues—letting your team focus on complex tasks.
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Cut training time in half with AI

Save time and money with AI agents that automate and personalize IT onboarding for every new hire.
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Knowledge retrieval with AI-driven precision

Boost IT efficiency by equipping your team with AI-powered search tools for quick, accurate troubleshooting insights.
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Cut research time by 90%

Accelerate IT productivity with a secure AI assistant that quickly sifts through technical resources for you.
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Boost IT support engagement and efficiency

Accelerate IT support with AI-driven issue resolution, personalized assistance, and streamlined troubleshooting.
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Gain a competitive edge with tailored AI-driven IT support analysis

Automate IT insights, optimize resolutions, and turn data into action for faster support.
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Here's why it's a top solution for IT support teams...

No-Code Platform

24/7 support availability

Offer continuous 24/7 assistance without the need for additional staffing, enhancing user satisfaction and fostering greater trust in your services.
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Enterprise Security

Enterprise-grade AI security

Do AI the safe way. Unlike the biggest names in AI, we never train our AI models on your data—all your information stays fully encrypted. Enjoy additional security with full enterprise-grade security on all plans.
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Leading Accuracy

Best in anti-hallucination

Automate with confidence—ensure your users always get the right answers, powered by the #1 anti-hallucination technology in the industry.
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Meet the organizations beating the AI curve with CustomGPT.ai

See why they choose CustomGPT.ai

With CustomGPT.ai, Ontop cut response times from 20 minutes to 20 seconds, accelerating sales growth and enabling full focus on high-impact tasks. 

Read their story

Instant Knowledge Access

Provide immediate, accurate answers by integrating your IT documentation and FAQs into a custom AI agent.

Automated Issue Resolution

Reduce support tickets by allowing AI agents to handle common queries and troubleshooting steps efficiently.

24/7 Support Availability

Offer around-the-clock assistance without additional staffing costs, improving user satisfaction and trust.

No-Code Deployment

Quickly implement AI agents without technical expertise, saving time and resources for your team.

Instant Knowledge Access

Provide immediate, accurate answers by integrating your IT documentation and FAQs into a custom AI agent.

Automated Issue Resolution

Reduce support tickets by allowing AI agents to handle common queries and troubleshooting steps efficiently.

24/7 Support Availability

Offer around-the-clock assistance without additional staffing costs, improving user satisfaction and trust.

No-Code Deployment

Quickly implement AI agents without technical expertise, saving time and resources for your team.
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Reduce Support Costs

Automate routine support tasks with AI agents, allowing your team to focus on complex issues and reducing overall operational costs.
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Improve Knowledge Management

Centralize your IT resources and documentation within AI agents for consistent, accurate information dissemination across your organization.
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Enhance User Experience

Deliver personalized support experiences with AI agents that understand and adapt to user needs, boosting satisfaction and loyalty.

Hear from our customers

“We chose the CustomGPT solution because of its scalable data ingestion platform which enabled us to bring together knowledge of entrepreneurship across multiple knowledge bases at MIT”

Doug Williams, Product Lead for the Martin Trust Center for MIT Entrepreneurship and happy CustomGPT.ai customer

Doug Williams

Product Lead, Martin Trust Center for MIT Entrepreneurship

“CustomGPT.ai has continually impressed us. Our own assessor loves it and frequently comments on how it provides the right answers.  It’s a very valuable tool that people need to understand and utilize.”

Ken Scott

Deputy Assessor of Operations at BernCo

“We looked at different vendors and in the end, we chose CustomGPT.ai because for us, it had the best spectrum of quality of answers, ease of use, scalability, and most importantly, API capabilities.”

George Dlubal, CEO of Dlubal Technologies and happy CustomGPT.ai customer

George Dlubal

CEO at Dlubal Software

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Common questions about AI for help desks

CustomGPT.ai enables you to deploy custom AI agents that handle routine inquiries and repetitive tasks. This not only significantly reduces response times but also allows your IT support team to focus on more complex issues, thereby improving overall efficiency and productivity.
No technical expertise is needed. CustomGPT.ai is a user-friendly, no-code platform designed for easy deployment. This means anyone on your team can create and implement AI agents without programming skills, saving time and resources typically spent on development.
Yes, CustomGPT.ai is designed to seamlessly integrate with your current IT infrastructure and support platforms. This ensures that the AI agents enhance your existing workflows without disrupting operations, providing a smooth transition and immediate benefits.
CustomGPT.ai prioritizes security with a privacy-first policy. All data used to train the AI agents is kept confidential and secure, adhering to industry standards like SOC2 compliance, ensuring your organization’s information is protected against unauthorized access or breaches.
Absolutely. AI agents can be trained on your technical documentation, FAQs, and knowledge bases. They can assist users with common troubleshooting steps and solutions, effectively resolving issues without human intervention and improving first-contact resolution rates.
Our platform employs advanced anti-hallucination algorithms and uses a Retrieval-Augmented Generation (RAG) approach. This ensures that AI agents provide highly accurate, fact-based responses sourced directly from your trusted content, minimizing the risk of misinformation.
Is CustomGPT.ai suitable for both internal and external support?
Yes, you have full control over the AI agent’s training data and behavior. You can customize responses, set specific guidelines, and align the agent’s tone with your organization’s brand, ensuring consistent and appropriate interactions with users.
With our intuitive, no-code platform, you can create and deploy a custom AI agent in as little as a few minutes. This rapid deployment allows you to start reaping the benefits of AI-enhanced support almost immediately.
Yes, CustomGPT.ai supports multiple languages, allowing you to provide support to a diverse, global user base. This feature helps you cater to international clients and users, improving accessibility and user experience across different regions.

Launch your custom AI agents today. Experience instant impact.

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