Blog

25
Nov
How to Start Your Profitable AI Consulting Business in 2025
How to Start a Profitable AI Consulting Business in 2025 (and Land Your First 3 Clients)

AI consulting is moving from broad strategy decks to practical client pilots: workflow audits, data-readiness checks, custom agents, and measurable rollout plans. If you want to build an AI consulting business, start with a narrow client pain point and a […]

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25
Nov
Introducing the New “Conversation Ended” Trigger in Zapier Event
Introducing Zapier Event New “Conversation Ended” Trigger

When your CustomGPT agent handles conversations, the dialogue itself may be smooth and intuitive — but what happens after the interaction is just as important.  Many teams rely on follow-up steps such as exporting conversations, sending transcripts to support systems, […]

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24
Nov
Introducing Granulated Permissions for MCP Servers
Introducing Granulated Permissions for MCP Servers: More Control and Safer Deployments

Managing AI systems at scale often requires balancing capability with security. The more tools an agent can use, the more powerful that agent becomes—but with that power comes the need for fine-tuned access control. Until now, MCP servers in CustomGPT […]

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24
Nov
Customer Intelligence: Smarter Way to Analyze Conversations
Customer Intelligence: A Deeper, Smarter Way to Analyze Conversations

Understanding users and their behaviors is essential to delivering exceptional support experiences.  As customer expectations rise, businesses need more precise, actionable insights to guide strategy, optimize performance, and continuously improve the quality of their interactions.  That’s why we’ve introduced a […]

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24
Nov
Chatbot Buttons: Guide Users to the Next Step in Chat
Custom Buttons: Guiding Users to the Next Step Inside a Chat

When people interact with an AI agent, the conversation often leads to a decision point—book a call, reach a human, open a link, or move forward with an action. Until now, these moments depended on text instructions or manual steps […]

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24
Nov
OneDrive Data Integration Is Now Live
OneDrive Data Integration Is Now Live: Seamlessly Connect Your Files to Your AI Agent

As teams continue to rely on cloud storage systems to manage documents, knowledge, and internal resources, the ability to connect those systems directly to AI workflows becomes increasingly essential.  Today, we’re introducing a new capability that supports exactly that: OneDrive […]

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21
Nov
how to sell AI services
How to Sell AI Solutions to Clients: A Practical Guide for Agencies & Consultants

For agency sales conversations, this guide on how MSPs package AI services gives concrete offer examples. Artificial intelligence has become one of the fastest-growing service categories for agencies and consultants. Clients across industries — from retail to financial services to […]

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20
Nov
How to Automate Answers To Common Legal Questions
How to automate answers to common legal questions?

Short Answer:Automate “legal questions” (not advice) for legal teams by defining safe scope, centralizing vetted sources, deploying across help center/chat/email, adding privacy & security guardrails, and instrumenting review loops. A CustomGPT.ai agent can power this end-to-end with citations, controls, and […]

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20
Nov
How To Keep Client Data Safe When Using AI
How to keep client data safe when using AI?

Learn how to keep client data safe with AI using minimization, secure boundaries, retention limits, access controls, and CustomGPT.ai security settings for compliant protection.

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20
Nov
How Do I Turn My Expertise Into a Product
How do I turn my expertise into a product?

Learn how to turn your expertise into a product using validation, packaging, pricing experiments, and CustomGPT.ai to build a paid AI assistant around your knowledge.

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