If you want a chatbot on your Zendesk Help Center that is trained on your own content — your articles, your resolved tickets, your actual support history — this guide walks through how to build one with CustomGPT.ai and embed […]
One of the most amazing things about Generative AI is: You can now get AI to do things for you — just by changing a few English sentences. Here is a real example: Last Friday, one of our customer success […]
Delivering excellent customer service isn’t just an advantage—it’s a necessity. Companies are increasingly relying on AI chatbots to meet the rising expectations for fast and personalized service. When it comes to choosing a ChatGPT app for customer service, however, the […]
ChatGPT is a powerful language model that can be used for a variety of tasks, including generating text, translating languages, and writing different kinds of creative content. However, it is not the only game in town. There are a number […]
MIT (Massachusetts Institute of Technology) is one of the world’s top universities and institutions for advanced education and research, especially in the areas of engineering, computer science and advanced technology. MIT’s focus is on making the world a better place […]
What happens when your chatbot encounters a dissatisfied user? Can it recognize dissatisfaction and take steps to turn the situation around? It’s no secret that customer experience can make or break a business, and sometimes, even the smartest chatbot can […]
Just like many of you, I’ve been entranced by the capabilities of ChatGPT in generating marketing content ranging from compelling blog posts to engaging newsletters. As someone who doesn’t naturally possess the flair for creativity and often grapples with writer’s […]
In today’s highly competitive business environment, gathering competitor intelligence is crucial for staying ahead of the game, especially as part of a broader competitive analysis effort. CustomGPT.ai, the Customer Engagement AI solution, can also be effectively used to gather and […]
