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08
Mar
engaging chat survey customer
Chat Surveys for Market Research: Engaging and Personalizing Customer Feedback

Chat surveys have changed market research by offering real-time, interactive feedback directly from consumers. Unlike traditional surveys, which often involve static questionnaires, chat surveys engage respondents in a conversational manner, making the process more dynamic and personable. This shift not […]

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07
Mar
enhancing customer experience with human in the loop strategies in generative ai
Enhancing Customer Experience with HITL Strategies in Generative AI

Generative AI isn’t ready to “go it alone,” and it’s becoming evident that effective human-machine collaboration will achieve far greater results and revenue impacts. Customer experience is arguably generative AI’s most affected operational area. It’s estimated that up to 30% […]

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06
Mar
Choosing the Right Chatbot Platform 1
Navigating the Chatbot Revolution: A Comprehensive Guide to Selecting the Right Platform in 2025

Selecting the appropriate chatbot development platform is crucial due to the diverse functionalities offered by different platforms, ranging from basic rule-based bots to advanced AI-powered bots. An ideal platform should not only seamlessly integrate with your current systems and applications […]

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05
Mar
kotlin
Custom GPT RAG API + Kotlin: Developing Kotlin Applications Leveraging the CustomGPT.ai API

Our last blog post discussed accessing project settings for a CustomGPT.ai chatbot using JavaScript. Now, we’ll explore updating project settings with the Kotlin programming language. This blog post will demonstrate how Kotlin facilitates sending HTTP requests and executing various operations […]

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04
Mar
generative ai use cases in business
Generative AI Use Cases in Business – Lemonade Masters AI for Insurance

Lemonade’s founders started the company believing AI could provide insurance services more efficiently and accurately than humans. In June 2023, the company’s chatbot, AI Jim, settled a claim within two seconds.  McKinsey describes AI’s impact on the insurance industry as […]

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03
Mar
2
Custom GPT Assistants for Human Resources: Facilitating Seamless HR Onboarding Experiences

Employee onboarding often presents challenges, with traditional methods leading to information overload and inefficiencies that can delay new hires from becoming productive team members. Custom GPT Assistants streamline onboarding, making it a more efficient, personalized, and engaging process.  By providing […]

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02
Mar
1
Creating Custom GPT Assistants for Project Management: Streamlining the Processes

Custom GPT assistants represent a transformative approach to project management, addressing its most pressing challenges by offering personalized communication, seamless tool integration, and enhanced data access, thereby streamlining project workflows and improving overall efficiency. In this blog, we’re going to […]

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27
Feb
what long term memory means for chatgpt
ChatGPT Now Has a Memory, and the Benefits for Customer Service Could Be Big

OpenAI is rolling out a long-term memory for ChatGPT, so the AI remembers conversations and minute details about users. The implications for improving customer service are massive because, let’s face it, no one likes to explain who they are, what […]

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26
Feb
custom gpt sales lead qualification process
Creating a Custom GPT that Boosts Sales Lead Qualification

Lead qualification is a crucial step in the sales funnel, where potential customers are evaluated to determine their likelihood of making a purchase. This process helps in prioritizing leads, ensuring that sales efforts are directed towards those with the highest […]

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25
Feb
creating a custom gpt for market analysis
Creating Custom GPT Assistants That Generate Real-Time Market Analysis Reports

Traditional market analysis tools are increasingly falling short. This shift necessitates the adoption of AI-driven solutions, which provide businesses with real-time, accurate, and in-depth market insights. By redefining the approach to market analysis, these advanced tools are transforming how businesses […]

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