Today, I am thrilled to announce a flurry of enhancements and upgrades that should drive clear value for business, using our no-code / low-code custom GPT platform.
Here’s what’s shaking at CustomGPT.ai!
An AI Website Assistant For Your WordPress Website:
- Provide your website visitors with a ChatGPT-style experience, to deflect tickets or drive more leads and conversions.
- Install our official WordPress plugin to get your agent live on your website with just a few clicks.
To Help You Get Started:
- You can use our risk-free 7-day free trial—this should help you get started with no problems.
- If you are not the demo rag type and your business has allocated budget for AI, talk to our sales team.
Building the Custom GPT With Your Data:
- [NEW] Create AI with files from Google Drive and auto-sync your files to build an AI agent with your full knowledge. [Tip: Only CustomGPT has this auto-sync feature which is critical for business use]
- [NEW] Entire teams now can connect SharePoint Documents & Sites to supercharge productivity with up-to-date (auto-sync available on Enterprise plan).
- [NEW] You can now connect your Notion documents with ease and keep content auto-synced to build an unmatched custom GPT assistant.
- [NEW] Turn your CustomGPT.ai integrations overview knowledge base into an AI copilot that will respond instantly with auto-synced & accurate support info. Perfect for ticket deflection with high ROI.
- [NEW] A new HubSpot integration, with auto-sync supported, to keep your content up-to-date and accessible.
- [NEW] Instant sync for your website : One-click integration with popular platforms like Wix, WebFlow, Framer, SquareSpace, Weebly, ReadMe, Gitbook, Document360, KnowledgeOwl, Shopify, Magento, BigCommerce, and WooCommerce. [What is auto sync?]
- [UPDATED] You can ingest and chat with your YouTube videos — simply add your channel and we will do the magic part for you.
- [UPDATED] No more hassle with sitemaps—just provide your website link, and we’ll handle the rest.
- Have more nuanced requirements? Contact us, as we can build new data integrations to support your authorization-protected websites.
Deploying the CustomGPT.ai Agents to Your Website and Workflows with the CustomGPT.ai API in PHP:
- [NEW] Open and interact with visual PDFs directly within your AI agent, complete with robust highlighting tools — perfect for industries like manufacturing, medical and PDF-heavy businesses. (Currently in limited preview – please reach out to sales for more details.)
- [NEW] Anti-jailbreaking option: It is possible to instruct your agent to keep sources private—even if explicitly requested by users—to uphold privacy and confidentiality.
- [NEW] You can now use our CRM Integration to pass user identifiers with prompts and create a seamless link between CustomGPT.ai conversations and your CRM like Hubspot and Salesforce.
- [UPDATED] Your users can now easily share and export their chat interactions for increased collaboration and efficiency.
- [NEW] Enjoy improved inline-citations and file preview performance thanks to our new CDN, delivering your content more quickly and smoothly.
- [UPDATED] We have expanded our CustomGPT.ai API file upload support, with all file types previously accessible via the UI now available through API as well. The CustomGPT API has now been benchmarked at #1 for both accuracy and anti-hallucination for RAG.
- [NEW] If you’ve heard of ChatGPT’s SearchGPT or Google AI Overviews, your CustomGPT project now includes a similar Search Generative Experience at no additional cost. This means that you can have SearchGPT on your own websites.
- [UPDATED] Upgraded Live Chat deployment—Agent can now follow users across pages, providing a consistent support experience throughout their journey. We’ve also revamped the Livechat experience to be more compatible with the Generative AI era, rather than traditional livechats.
- [UPDATED] You can now customize more aspects of your agent’s appearance, including title, user avatar, chat orientation, include custom Terms of Service, and change live chat icon size.
Keeping the Cutting Edge of Innovation:
- [NEW] We have built the Advanced Reasoning Mode, which uses Cohere’s re-ranker and two-stage retrieval to enhance response accuracy, ensuring your agent delivers the most relevant information.
- [NEW] Our new Fast Mode, powered by GPT-4o-mini and additional optimizations, delivers responses at incredible speed, keeping conversations smooth and efficient.
- [NEW] You can now select your favorite LLM. Expand your options with our latest model support, including Anthropic’s Claude 3.5 Sonnet, and GPT-4o-mini, providing flexibility and precision for your AI needs.
For the Enterprise:
- [NEW] SharePoint Documents and SharePoint Sites auto sync enables your team instant access to up-to-date information.
- [NEW] For customers using our API integrations, we have built a License Key System. It is now possible to generate and verify license keys within our system, providing secure access control for your users.
- [NEW] Advanced Security : CustomGPT is now SOC-2 Type 2 compliant, with everything your CISO or security department needs to move AI projects forward.
- [NEW] AI POC : If your company is considering an AI proof-of-concept project, CustomGPT now has POC packages w/ L2 support and playbooks to make your POC successful.
- [NEW] Context Window: If lengthy conversations challenge your agent’s ability to recall earlier messages, you can now contact sales to request a custom history window to improve continuity and response quality.
How to Partner With CustomGPT:
- [NEW] Are you a Solutions Provider, Digital Agency, or Development Shop? Join our official Solutions Partner Program! As a Solutions Partner, you’ll have the opportunity to resell CustomGPT.ai licenses, co-sell with our sales team, and gain early access to beta-test new features. Check out our Solutions Partner Directory where you could be listed.
- [UPDATED] If you have business connections looking for a solution like CustomGPT.ai, our outstanding Affiliate Program lets you earn from your network. Talk to our affiliate manager to explore earning opportunities.
- [NEW] If you would like to show your client or customer a demo, you can quickly create a free custom GPT with their website content using the Free Demo creator.
What’s Cooking? (R&D) :
- [NEW] CustomGPT.ai Researcher : This agent lets you create a high-quality 5,000-word research report based on deep Google research or your custom company knowledge (like PDFs and websites). Do a PhD in 30 mins.
- [NEW] AI Call Center : Forget traditional phone IVRs. Now you can provide your customers or employees with a phone number and they can talk to your knowledge just like talking to a human. [See Live Demo]
- [NEW] Visual PDFs : Industries like engineering/manufacturing, healthcare/medical research and marketing have PDFs with rich graphical content. Visual PDFs allow users to ask questions based on that rich media content and get visual answers with inline images and videos.
AI Insights :
Follow me on Linkedin, X or Medium for deep AI insights and cutting-edge AI research (especially RAG) – here are some top hits:
- Dear IT Departments, Please Stop Trying To Build Your Own RAG – Published in Towards AI
- RAG as a Service : The Developer’s New Best Friend – Published in Artificial Intelligence in Plain English
- Build vs Buy — The AI Implementation Guide – Published in Operations Research Bit
- Langchain is NOT for production use. Here is why ..
- 18 Roadblocks To AI Adoption — Exclusive Surveys & Exec Interviews – Published in Towards AI.
That’s it, you’re all caught up!
Cheers,
Alden Do Rosario
CEO @ CustomGPT
Frequently Asked Questions
How do I add an AI assistant to a WordPress site without coding?
Yes. You can launch one without custom development by using the official WordPress plugin and a no-code setup flow. A practical rollout is: create the assistant, connect your website or other knowledge sources, test real visitor questions, and then publish the widget on your WordPress site. Kevin Petrie described it as “a no-code platform for creating custom AI business agents.” If your website content is not enough on its own, you can also connect sources such as Google Drive, SharePoint, Notion, or HubSpot before going live.
Will a WordPress AI assistant answer accurately from my website content?
It can, if you ground it in your own content and test it before launch. The platform is RAG-powered, supports citation-based answers, and includes anti-hallucination controls so responses are pulled from connected sources instead of guessed. It also outperformed OpenAI in a RAG accuracy benchmark, which is especially relevant when visitors ask detailed product or support questions. Joe Aldeguer of the Society of American Florists said, “CustomGPT.ai knowledge source API is specific enough that nothing off-the-shelf comes close,” which underscores how much answer quality depends on the knowledge you connect.
How is a WordPress AI assistant different from a normal chatbot plugin?
A standard chat widget often focuses on basic scripted replies or handing the conversation to a human. A WordPress AI assistant is different because it can retrieve answers from your website, documents, and synced knowledge sources, which makes it better for open-ended questions about products, policies, or documentation. VdW Bayern DigiSol reported a 50-60% task time reduction, 7,000 queries handled, and 84% positive feedback in six months after training its assistant on 3,620 documents. If your goal is self-service answers at scale, retrieval-based AI is usually a better fit than a basic chat box alone.
Can a WordPress AI assistant use proposals, PDFs, or private documents, not just public pages?
Yes. You are not limited to public website pages. Supported knowledge sources include URLs, PDFs and other files, plus connected systems such as Google Drive, SharePoint, Notion, and HubSpot. That matters when the best answer lives in a proposal, policy document, or internal knowledge base rather than on your public site. Stephanie Warlick captured this use case clearly: “Check out CustomGPT.ai where you can dump all your knowledge to automate proposals, customer inquiries and the knowledge base that exists in your head so your team can execute without you.”
Can a WordPress AI assistant capture leads outside office hours?
Yes. A website assistant can stay available 24/7 to answer common buying questions, reduce drop-off, and guide visitors to the next step when your team is offline. The WordPress announcement specifically positions the assistant as a way to deflect tickets or drive more leads and conversions. If you want stronger follow-up, the CRM integration can link conversations to systems such as HubSpot or Salesforce by passing user identifiers into your workflow.
Can a WordPress AI assistant serve visitors in multiple languages?
Yes. The assistant supports 93+ languages, so you can help international visitors from one deployment instead of maintaining separate FAQ trees for every market. A good launch process is to start with one shared knowledge base, then test product names, industry terminology, and support phrasing in the languages your audience actually uses. This is especially useful for support, presales, and documentation-heavy sites where the same intent appears in many languages.
Related Resources
If you’re exploring how CustomGPT.ai improves on-site experiences, this guide adds useful context.
- AI Site Search Guide — See how CustomGPT.ai powers faster, more relevant site search experiences across your website.
Founder @ CustomGPT.ai , Husband & Father of 4, Avid cricket wicket-keeper