In just one year, Bernalillo County Assessor’s Office (BernCo) showed how a lean support team can deploy AI to handle repetitive inquiries at scale, speed up resolutions across channels, and reserve expert staff for complex cases. With reclaimed time and clearer visibility into demand, the team now delivers faster help and higher-value human support—without adding headcount.

VdW Bayern DigiSol GmbH, a digital innovation arm within Germany’s largest housing association, launched “WohWi AI” to modernize knowledge delivery across the social housing sector. Confronted with regulatory complexity, staffing shortages, and pressure for digital transformation, the organization deployed an embedded CustomGPT solution to give property managers and housing associations fast, secure access to institutional knowledge. Built on 3,600+ internal documents using a no-code model, the GPT-powered assistant integrates into their external platform (wohwi-ki.de), delivering context-aware support to hundreds of users. In under six months, it cut document search time from hours to minutes, answered 7,000+ queries, and earned 84% positive feedback. This initiative demonstrated the value of generative AI in a regulated environment and cemented VdW Bayern’s leadership in European public housing modernization.

As a lean startup, TaxWorld set out with a bold mission: to make accurate, trusted tax guidance accessible to small accounting firms. To achieve this, they built Ezylia—an expert AI tax assistant. With a lean budget and zero internal engineers, TaxWorld rapidly and affordably developed their AI solution, using CustomGPT.ai’s plug-and-play platform. Today, Ezylia handles over 2,000 tax queries per day with 98% accuracy. This intelligent assistant helped TaxWorld double its annual recurring revenue to close to €1m in 24 months. Now, they are rapidly expanding into the UK and US markets.

Faced with persistent staffing challenges and rising service expectations, Boston‑based IT staffing firm Overture Partners slashed training time from 13 weeks to as little as 2, empowered every employee with instant answers, and sharpened client service —all by deploying a no‑code CustomGPT.ai knowledge assistant trained on 400+ internal documents.

The Endurance Group, a consulting firm specializing in sales and marketing, turned to CustomGPT.ai to streamline its time-intensive client research and outreach process. By building secure, no-code AI assistants tailored to each client's needs, the company saw a 300% boost in efficiency. This transformation not only improved internal workflows but also opened up a new revenue stream as an AI implementation partner.

In just one year, Bernalillo County Assessor’s Office (BernCo) has proven that government agencies can deploy AI to do much more with less. BernCo’s team rapidly deployed and scaled an award-winning, multi‑channel service platform that delivers help to residents faster than ever before. With reclaimed time, staff provide high-quality support for complex cases.

CustomGPT.ai has significantly optimized Ontop's internal processes by reducing legal team workload and improving sales team productivity. By deploying a CustomGPT.ai AI Agent “Barry,” Ontop reduced response time from 20 minutes to 20 seconds, saving 130 hours per month for the legal team and enabling sales to focus on selling.

CustomGPT.ai has transformed customer support at Tumble by delivering instant, context-aware responses that reduced support tickets and improved the overall customer experience. Through advanced customization, secure integration, and no‑code tools, Tumble now offers 24/7 assistance tailored to customer needs.

Dlubal Software, a global leader in structural analysis and design software, implemented CustomGPT.ai to support more than 130,000 users worldwide. The AI assistant, Mia, now delivers 24/7 technical and customer service on the company’s website and inside its software. This integration has sped up responses, raised support efficiency, and boosted customer satisfaction.

Lehigh University revolutionized student access to its historical newspaper archive by building an AI-driven chatbot with CustomGPT.ai. Led by student Nina Cialone, the project integrated over 400 million words from The Brown and White newspaper using CustomGPT’s sitemap tools and no-code platform. This paved the way for integrating AI into the university’s editorial workflow.

At Copenhagen Business Academy, Assistant Professor Per Bergfors is reshaping the role of AI in higher education. Drawing from a rich professional background with HP, Xerox, and Canon, Per has tailored American business strategies to fit European business culture. Passionate about simplifying complex ideas for students, Per has integrated CustomGPT.ai into his curriculum. His goal is to enhance student engagement, address the challenges of outdated teaching methods, and prepare students for the modern business landscape, all while ensuring data security and ease of use.

Biamp, a global audio-visual solutions provider, partnered with CustomGPT to enhance both its internal productivity and customer service experience. The company deployed CustomGPT to power secure, accurate, and multilingual AI chatbots embedded directly on its website. The solution addressed key challenges like inconsistent customer engagement, repetitive internal workflows, and the need for a trusted HR knowledge base. As a result, Biamp saw measurable gains in customer satisfaction, internal efficiency, and support quality—available 24/7 and in over 90 languages.

The Tokenizer, a recognized thought leader in regulatory data for the asset tokenization sector, partnered with CustomGPT.ai to power its Token RegRadar platform. By leveraging CustomGPT’s advanced AI capabilities, The Tokenizer successfully transformed its massive legal database into an intuitive, hallucination-free research tool, offering immediate, accurate regulatory insights across 80+ jurisdictions.

GPT Legal has transformed legal services in the Dominican Republic by combining deep legal expertise with advanced AI, powered by CustomGPT. Designed to eliminate misinformation and provide rapid, context-aware responses, GPT Legal now serves thousands of users monthly through its web-based legal assistant. The platform is revolutionizing how residents access legal support, delivering it with speed, accuracy, and affordability.

Levin Lab partnered with CustomGPT to build LevinBot, an AI chatbot trained on the lab’s extensive collection of papers, talks, and presentations. Powered by GPT-4, equipped with live source citation, and styled to match the lab’s website, LevinBot offers round-the-clock, multilingual access to complex scientific knowledge, transforming how students, researchers, and the public engage with the lab’s research.

French-American entrepreneur and economist Sébastien Laye used CustomGPT to build EcoBot, a highly specialized AI agent trained on more than three million words from his articles, books, TV, and radio appearances. Within a single week, EcoBot proved it could answer complex economic questions in real time, primarily serving the French market and supporting media professionals. The project’s success streamlined Sébastien’s research workflow and validated the commercial potential of AI-powered knowledge tools, paving the way for the launch of Aslan AI, an advisory firm that helps clients create similar solutions.

NITRO! Bootcamp partnered with CustomGPT to deploy around 60 custom AI chatbots for 30+ minority-owned small businesses in under 90 minutes. This rapid implementation empowered each business with a generative AI assistant tailored for customer service and growth strategy, setting them up for high-impact, scalable success.

AI Ace used CustomGPT to build a specialized educational AI that delivers accurate, citation-based academic answers. Launched by students at IE Business School, the tool quickly gained traction, outperformed GPT-4 in usefulness for students, and secured early recognition, funding, and a $1.2M valuation.

Online Legal Services Limited, operator of Divorce-Online in the UK legal-services industry, used CustomGPT to provide 24/7 customer support and double sales. A highly trained, empathetic AI legal assistant now handles customer queries at any hour, easing enquiry-team workload and creating a more scalable support model.

Nonprofit leadership coach and advisor Elizabeth Planet used CustomGPT’s no-code platform to build an AI chatbot that delivers accurate, cited responses from a trusted archive of nonprofit resources. By uploading PDFs and incorporating key nonprofit sitemaps, she created NonprofitAMA —a free, public-facing tool that empowers mission-driven organizations to access high-value knowledge without technical barriers.

i4ANeYe, an enterprise focused on blending organic and artificial general intelligence through the concepts of Conscious Physics and Perspective Evolution, used CustomGPT.ai to prototype a novel AI core model called the EPIPHANY Engine. With limited funding and the high cost of traditional AI development, they relied on CustomGPT’s no-code platform to integrate diverse data sources, customize an AI Persona, and apply anti-hallucination safeguards. The resulting proof-of-concept resonated with users and drew notable investor interest, positioning the company to secure substantial funding.

The Martin Trust Center for MIT Entrepreneurship (MTC) used CustomGPT to build ChatMTC, a generative AI chatbot that offers entrepreneurs easy access to MIT’s deep entrepreneurial resources. With a focus on hallucination-free responses, multilingual accessibility, and 24/7 availability, ChatMTC empowers users to find knowledge, opportunities, events, and community connections through an intuitive web interface.